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The Westin Atlanta Gwinnett

4.0 star property
Pet-friendly Duluth hotel connected to the convention centre, 9-minute walk to Gas South Theater

Photo gallery for The Westin Atlanta Gwinnett

Reception
Lobby
Room, 2 Queen Beds, Non Smoking
2 restaurants, breakfast, lunch, dinner served; American cuisine
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • 24/7 front desk
The current price is NZ$426
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
6450 Sugarloaf Parkway, Duluth, GA, 30096
  • Place, Sugarloaf Mills
    ‪19 min walk‬
  • Place, Gas South Arena
    ‪1 min drive‬
  • Place, Medieval Times
    ‪4 min drive‬
  • Airport, Atlanta, GA (FTY-Fulton County)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Courtyard View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

Duluth

You'll be connected to the convention centre at The Westin Atlanta Gwinnett, and within just a 15-minute stroll of Gas South Theater and Hudgens Center for the Arts. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, SweetSong, serves American cuisine and is open for breakfast, lunch and dinner. Overstory Rooftop is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym and pool loungers. 27943 square feet (2596 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Duluth hotel include Gas South Arena and Gas South Convention Center.

What's nearby

  • Gas South Convention Center - 3 min walk - 0.3 km
  • Hudgens Center for the Arts - 8 min walk - 0.7 km
  • Gas South Theater - 8 min walk - 0.7 km
  • Sugarloaf Mills - 19 min walk - 1.6 km
  • Medieval Times - 4 min drive - 3.7 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪The Georgian Grill - ‬5 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Kroger Fuel - ‬8 min walk
  • ‪Wendy's - ‬12 min walk

About this property

The Westin Atlanta Gwinnett

Pet-friendly Duluth hotel connected to the convention centre, 9-minute walk to Gas South Theater
The Westin Atlanta Gwinnett offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

11 meeting rooms and coworking spaces are available. Event space at this hotel measures 27943 square feet (2596 square metres) and includes a conference centre. The business-friendly The Westin Atlanta Gwinnett also features a rooftop terrace, a garden, and concierge services. For a fee, parking is available.

This 4-star Duluth hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 27943 sq ft of conference space
  • 2596 sq. m of conference space
  • Built in 2024
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Westin Atlanta Gwinnett offers 348 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night)
  • Covered valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 15.99 for adults and USD 11.99 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Overstory Rooftop
  • Overstory Rooftop
  • Starbucks
  • SweetSong
  • SweetSong

Things to do

  • Evening entertainment
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference centre (27,943 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 175.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50.00 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.99 for adults and from USD 11.99 for children
  • Covered self-parking fee: USD 20.00 per night
  • Valet parking fee: USD 29.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD175.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin Atlanta Gwinnett Hotel
The Westin Atlanta Gwinnett Duluth
The Westin Atlanta Gwinnett Hotel Duluth

Frequently asked questions

What is the cancellation policy at The Westin Atlanta Gwinnett?

The Westin Atlanta Gwinnett offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Atlanta Gwinnett?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Atlanta Gwinnett on 23 Nov 2025 start from NZ$425.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Atlanta Gwinnett?

Yep, The Westin Atlanta Gwinnett has a covered self car park for USD 20.00 per night.

Does The Westin Atlanta Gwinnett have a pool?

The Westin Atlanta Gwinnett has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at The Westin Atlanta Gwinnett?

The Westin Atlanta Gwinnett features an indoor pool, 2 restaurants and 2 bars.

Is The Westin Atlanta Gwinnett family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Westin Atlanta Gwinnett is a hit with families.

Does The Westin Atlanta Gwinnett serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Westin Atlanta Gwinnett?

No, The Westin Atlanta Gwinnett does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Atlanta Gwinnett?

Yep, you can grab a meal at The Westin Atlanta Gwinnett's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Westin Atlanta Gwinnett?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Atlanta Gwinnett?

Cats and dogs are welcome at The Westin Atlanta Gwinnett, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Reviews

The Westin Atlanta Gwinnett Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 310 reviews
Rating 8 - Good. 28 out of 310 reviews
Rating 6 - Okay. 8 out of 310 reviews
Rating 4 - Poor. 6 out of 310 reviews
Rating 2 - Terrible. 13 out of 310 reviews

Reviews

10/10 Excellent

Christine

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

2/10 Terrible

Sherry

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, friendly and helpful. The restaurant was top notch in all aspects.
Stayed 4 nights in Aug 2025

8/10 Good

Km

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Ednise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Erin, Tijeras

Travelled with family
Liked: Amenities
This property was perfect for attending a concert in Duluth and it was quiet enough that I was able to sleep. I liked the water station in the lobby and the easy parking!
Stayed 1 night in Jul 2025

8/10 Good

Harry

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sexy vibes

The Rooftop bar is sexy vibes at night for a date & The same bar has a jazz band for brunch in daytime & the food & drinks was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Varian

Liked: Amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Sammie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing and beautiful hotel. The amenities are superb and customer service friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Hee Suk

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made my booking through Expedia and paid for breakfast as well as valet parking to be included. However, the staff at the front desk was unhelpful and simply told me to contact Expedia, saying they didn’t know anything. They showed no willingness to assist me. I believe someone needs to take responsibility for this. I did not pay a significant amount of money to stay here only to be treated this way.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyreke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal Stay
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel, Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the venue
Stayed 1 night in Jul 2025

6/10 Okay

Miguel

Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing Experience Service and Missinfortion

We chose this hotel specifically because of the advertised pool hours, which played a major role in our decision. Unfortunately, the reality did not match what was advertised. The pool hours were not accurately listed, and we were abruptly asked to leave before the time stated online. What made the experience worse was the way the pool staff treated us. One of the service staff was incredibly rude—she made us clean up our area, even though everything was already organized, and took our beverages without asking. To make matters worse, she was wearing a dirty glove and then asked if we still wanted more drinks, which felt both unprofessional and unsanitary. While the hotel itself was visually nice and well-maintained, the service and misleading information about the pool left a very disappointing impression. I hope the hotel can take this feedback seriously and ensure better training and accurate communication moving forward.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at. Great friendly customer service!
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Travelled with family, Business traveller
Liked: Amenities
Great please! Clean and good attention
Stayed 1 night in Jul 2025

10/10 Excellent

Damen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall property. No outdoor pool
Stayed 1 night in Jul 2025

2/10 Terrible

Nhi

Disliked: Staff & service
check out services wanted customers leave early. She came at 9:30 and tell us check out while check out time by 11pm. so annoying us sleeping
Stayed 1 night in Jul 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, the property is has parking garage across from it for who wants to park their own car. We did valet, they were quick when we needed our vehicle. There are lots of areas to sit and rest thru out the hotel. A bar and restaurant and a Starbucks in hotel as well. Perfect stay, arena for our concert was next door, Walking distance. We loved that easy access.
South Gas Arena view from my room window.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald

Stayed 2 nights in Jun 2025

10/10 Excellent

Lakysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue i have is they charged me for valet parking and said there wasn’t any free valet but you told me i get it. They brought me a cake and card for my bday
Stayed 1 night in Jun 2025

10/10 Excellent

Aleysia

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Jun 2025