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Los Arcos Hotel & Spa

Property class: 2

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Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Laundry room
  • Housekeeping

Explore the area

View map
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300
  • Place, Barranca de Metztilan Biosphere Reserve
    ‪21 min drive‬
  • Place, Las Truchas Forest
    ‪51 min drive‬
  • Place, Duendes Museum
    ‪55 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the area

Atotonilco el Grande

At Los Arcos Hotel & Spa, you'll be 11 km (6.8 mi) from Barranca de Metztilan Biosphere Reserve and 17.7 km (11 mi) from Basaltic Prisms of Santa María Regla Park. .A day of pampering can include Swedish massages and aromatherapy. Added amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 30-minute drive of this Atotonilco el Grande hotel include Museo de Sitio Mina de Acosta and Prismas Basalticos Waterfall.

What's nearby

  • Barranca de Metztilan Biosphere Reserve - 21 min drive - 10.2 km
  • Basaltic Prisms of Santa María Regla Park - 46 min drive - 21.0 km
  • Prismas Basalticos Waterfall - 47 min drive - 21.4 km
  • Las Truchas Forest - 51 min drive - 22.5 km
  • Duendes Museum - 55 min drive - 23.6 km

Restaurants

  • ‪Cabaña Paraíso Real - ‬4 min drive
  • ‪El Tapanco. "Entre el pan y la pizza - ‬44 min drive
  • ‪El Secreto del Socavón - ‬44 min drive
  • ‪Las Tachuelas Bar - ‬44 min drive
  • ‪Taqueria 3 hermanos - ‬10 min walk

About this property

Los Arcos Hotel & Spa

As a guest of Los Arcos Hotel & Spa, you'll find spa services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.

This Atotonilco el Grande hotel is smoke free.

  • 51 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
Los Arcos Hotel & Spa offers 51 accommodations. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include a shower. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Aromatherapy
  • Hydrotherapy
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight

Front desk staffed during limited hours

If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Los Arcos Hotel & Spa Hotel

Los Arcos Hotel & Spa Atotonilco el Grande

Los Arcos Hotel & Spa Hotel Atotonilco el Grande

Frequently asked questions

Is there a spa on site at Los Arcos Hotel & Spa?

There's no onsite spa, but this property does offer services like Swedish massages.

Is there a free airport shuttle available at Los Arcos Hotel & Spa?

No, Los Arcos Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Los Arcos Hotel & Spa?

Check-in begins at 1:00 PM. Check-out time is noon.

Los Arcos Hotel & Spa Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

Verified review

2/10 Terrible

Norma

Disliked: Staff & service
Pésimo no cuenta con los servicios que supuestamente ofrecen
Stayed 1 night in Feb 2025