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4.3 out of 5

"Great central location, friendly staff and enough room for a small family " More

By a verified traveller on Sat 13 Mar 2021

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Barclay Suites. You'll find SkyCity Casino a few steps away and Sky Tower within a 10-minute stroll. Highlights at this aparthotel include a full-service spa, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a portable fan, and a safe are also available.

A relaxing day at From 10:30 - 8:00 PM can include deep-tissue massages, body scrubs, and facials along with aromatherapy and reflexology. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Auckland Central Business District aparthotel include Auckland Ferry Terminal and University of Auckland.

Deluxe One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$159* Per night/room 21 Apr. - 22 Apr.

Executive Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Tower Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Barclay Suites ratings based on 902 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barclay Suites

Everyone (517) Couples (176) Business (4) Family (193) Other (1)
5 out of 5
Great central location, friendly staff and enough room for a small family

Posted by on 13 Mar. 2021

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Comment from Hotel Management

13 Apr. 2021 by Shova Rawal

Hi there, Thank you for taking time to post a review for us. We are pleased to see you enjoyed your stay at Barclay Suites and that we met your expectations. All our suites are completely self-contained, with great views over Auckland Harbor and the central city. Barclay Suites is situated between Queen Street and the Sky Tower; and our central location means you can access all the best activities and restaurants Auckland has to offer – only a short walk away. For your next stay, we encourage you to book direct with us through our website to receive great offers and special deals. We look forward to seeing you on your next trip to the City of Sails. Kind Regards,

3 out of 5

Posted by on 23 Jan. 2021

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Comment from Hotel Management

2 Mar. 2021 by Shova

Thanks for staying with us. We appreciate your feedback!

3 out of 5
I didnt like how the shower was laid out in the bathroom

Posted by on 20 Dec. 2020

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Comment from Hotel Management

7 Jan. 2021 by Shova

Hi there, Thank you for feedback. We have noted your comments. Regards Barclay Suites

2 out of 5
Horrifically filthy will not be returning. Whole set of fake nails on the floor beside the master bed along with used tissues and a large hair clip seen underneath the bed. Food rubbish and empty drink containers had also failed to be noticed by the cleaners in the other two room. $35 to park in an unsecures wilson carpaek arojnd the coner... 😷😖

Posted by on 26 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Shova

Hi there, Thank you for taking time to post a review for us. It was disappointing to read that your stay with us didn’t meet your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. We have noted your comments . Regards

4 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Shova

Hi there Thank you for taking time to post a review

4 out of 5
We were on the 12th floor but the street noise was bad at night

Posted by on 19 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Shova

Hi there Thank you for taking time to post a review for us. It was disappointing to read that your stay with us didn’t meet your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. Unfortunately, the CRL (New Subway) works on Albert Street are outside of our control. We continue to work closely with Auckland City Council to keep disturbance to a minimum. Regards

4 out of 5
Great location and friendly staff and lots of space in the rooms. Didn’t have a dryer and said it would so could t wash! Also took a bit of messing about to get my complimentary breakfast. Never ever buy the content owl breakfast for $19, it was okay but worth about $9 at the most, pretty stingy

Posted by on 14 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Shova

Hi there Thank you for taking time to post a review for us. It was disappointing to read that your stay with us didn’t meet your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. We have noted your comments about dryer and breakfast; and have taken action internally. Regards

5 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Shova

Hi there Thank you for your feedback. Regards

5 out of 5
Great stay here. Close to everything. Our room was upgraded to a delux which was top floor. Complimentary breakfast which was nice. Only downside was all the surrounding road works.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Shova

Hi there Thank you for your time to post a review. We are pleased to see you enjoyed your stay at Barclay Suites and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests For your next stay, we encourage you to book direct with us through our website to receive great offers and special deals. We look forward to seeing you on your next trip to the City of Sails. Regards

2 out of 5
Free breakfast good. Property tired. No bulbs in lamps, front door lock not working, tap loose, toilet flush not good, kettle base wire broken, lack of cuttlery. I had made a booking for April but have now cancelled. The amount of roadworks in and around the building make it noisy, dusty and hard to navigate. Wouldnt stay there again

Posted by on 6 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Shova

Hi there Thank you for taking time to post a review Apologies - It was disappointing to read your stay with us didn’t meet your expectations. We strive to improve the operation practices to enhance our guests experiences where we can - and from your feedback we have failed this time - my apologies. We have addressed all issues that you have mentioned in you feedback. Regards

Property Features

Barclay Suites offers its guests a full-service spa and a fitness center. Public spaces have free WiFi and wired Internet. The luxury Barclay Suites also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 4.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 25 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (27.7 km / 17.2 mi)
  • Train station: Auckland Britomart Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Barclay Suites offers 110 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Portable fan
  • Wheelchair accessible
  • Wardrobe or closet

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Barclay Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 35 per night
  • Late check-out fee: NZD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Barclay Suites
  • Auckland Suites
  • Barclay Auckland
  • Barclay Suites Apartment
  • Barclay Suites Apartment Auckland
  • Barclay Suites Auckland
  • Suites Auckland
  • Barclay Suites Auckland New Zealand
  • Chifley Suites Auckland Hotel Auckland Central
  • Barclay Suites
  • Barclay Suites Auckland
  • Barclay Suites Aparthotel
  • Barclay Suites Aparthotel Auckland

You should know

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.