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3.6 out of 5

"Shuttle only runs 8-6 and that should be noted on website. Place chosen for shuttle service and it was a disappointment that it was not usable " More

By a verified traveller on Sat 22 Feb 2020

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Hotel Description

At City Garden Lodge - Hostel you'll be within a 20-minute stroll of popular places like Auckland War Memorial Museum and Auckland Domain. Highlights at this hostel include in-room free WiFi and fireplaces.

You can enjoy safes and desks, featured in all 17 rooms.

This business-friendly hostel offers a nightclub, free WiFi in public areas, and has a business center. Other amenities include a free manager's reception and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this Parnell hostel include University of Auckland and Auckland City Hospital.

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

10 Bed Shared Dormitory

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Bunk Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

4 Bed Shared Dormitory

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

6 Bed Female Shared Dormitory

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room with Shower

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Garden Lodge - Hostel ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Garden Lodge - Hostel

Everyone (10) Couples (2) Students (2)
3 out of 5
Shuttle only runs 8-6 and that should be noted on website. Place chosen for shuttle service and it was a disappointment that it was not usable

Posted by on 22 Feb. 2020

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1 out of 5
The place was disgusting! I would like to make a formal complaint, i have photo evidence if just how bad it was! horrible!!!!!

Posted by on 22 Feb. 2020

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4 out of 5
Staff was nice and helpfull. Room was nice and quite big. Very quite place and I slept very well. Big bed. Good location close to bus stop to the city centre. I recommend this place for one or two nights.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Denish

Thank you

5 out of 5
Very clean! Pleasant experience in a quiet but convenient location! friendly staff!

Posted by on 27 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Denish

Thanks you so much for your kind feedback.

5 out of 5
Great Atmosphere, the staff is friendly and welcoming! Comfortable and quiet, After staying at 7+ different hostels in Auckland, this one has to be the best (and cleanest) by far! The living areas are very relaxed and have more space than most hostels we have stayed at. The rooms are comfortable and quiet, and the shared kitchen was always super clean every time we went to use it! We loved staying here and had an overall very pleasant stay. Will book again!

Posted by on 27 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Denish

Thanks you so much for your kind feedback.

5 out of 5
great staff, great location, a beautiful outdoor area.

Posted by on 8 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by Denish

Thanks for giving us perfect score. Hope to see you again. Denish, Rooms Manager

5 out of 5

Posted by on 7 Mar. 2019

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3 out of 5

Basic accommodation in the heart of Parnell.

Pros: Location and showers
Location: Restaurants, bars and shopping. A short walk to the heart of Auckland. Parnell market just down the road.
Loved the location but hope to stay in the house next time as it looked amazing. Great showers with plenty of hot water. Thanks Guys for organising the transport too.

Posted by , from New Plymouth on 13 Jul. 2017

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3 out of 5

City Garden Lodge hostel

Very simplistic but served the purpose. I was arriving into Auckland late evening after closure of the hosteloffice. The hostel was accommodating, leaving my keys out to pick up. The only negative was that it took me a while to find the single room i was sleeping in because there was no sign on the door or explanation of where to find the room.

Posted by on 24 Mar. 2017

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4 out of 5

Last minute room needed late at night!

Thank goodness the manager came back to the hostel to let me into my room otherwise I'd have been sleeping on the porch !

Posted by on 7 Mar. 2017

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About the City Garden Lodge - Hostel

Location 25 St Georges Bay Road, Auckland, 1052

Property Features

WiFi is free in public spaces. You'll find a business center on site. A free manager's reception is offered on select days. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A nightclub, a library, and a terrace are also featured at the business-friendly City Garden Lodge - Hostel. Free self parking is available. This Auckland hostel is smoke free.

  • 17 guestrooms or units
  • Nightclub
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (29.3 km / 18.2 mi)
  • Train station: Auckland Newmarket Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

City Garden Lodge - Hostel offers 17 accommodations with fireplaces and safes. This Auckland hostel provides complimentary wireless Internet access.

  • Fireplace
  • Hair dryer available
  • Safe
  • Desk

Food & Drink

The hostel hosts a free manager's reception on select days.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 7 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 7 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 15 per vehicle (one-way)
  • Late check-out fee: NZD 10 (subject to availability)
  • Rollaway bed fee: NZD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Auckland
  • City Garden Lodge
  • City Garden Lodge Auckland
  • Garden City Lodge
  • City Garden Lodge Hostel Auckland
  • City Garden Lodge Hostel
  • City Garden Hostel Auckland
  • City Garden Lodge - Hostel Auckland
  • City Garden Lodge - Hostel Hostel/Backpacker accommodation

You should know

  • City Garden Lodge - Hostel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.