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"The people I met were all very friendly. The rooms and ammenities were cleaned daily. Overall it was a good place to stay " More

By a verified traveller on Sun 14 Feb 2016

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Hotel Description

At Silverfern Backpackers you'll be 0.7 km (0.5 mi) from Sky Tower and 1.8 km (1.1 mi) from Auckland City Hospital.

Safes are featured in all 21 soundproofed rooms.

This smoke-free hostel offers free WiFi in public areas, a game room, and a terrace. Added amenities include laundry facilities, barbecue grills, and a picnic area. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this Newton hostel include Auckland Domain and Spark Arena.

10 Bed Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

6 Bed Ensuite Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

6 Bed Female Only Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Ensuite Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Ensuite Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Ensuite Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Silverfern Backpackers ratings based on 18 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Silverfern Backpackers

Everyone (15) Couples (1) Family (2)
2 out of 5
We booked this property because it was a handy location, unfortunately we had also booked it because it said we could have 3 separate beds and because I was booking it for 3 students that didn't really know each other it was appropriate they have their own beds. I have just been told they were only provided with a double and single bed. This has put me in a rather awkward position. They were not confident to ask for this to be changed.

Posted by on 9 Mar. 2020

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3 out of 5

Posted by on 15 Feb. 2020

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2 out of 5
Don't take rooms 1 - 7 as they are extremely noisy! Bring your own drinking mug! Narrow entrance way where guests gather to smoke so you run the gauntlet to get in. Friendly helpful staff and very clean.

Posted by , from Australia on 21 Nov. 2019

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1 out of 5

Sorry can't recommend this place to stay

Pros: Location good and central but everything else not good at all.
Cons: Reception, not helpful, cleanliness and overall improvements to room.
Location: Central location in Auckland, only a few mins walk to Queen Street, Sky Tower and down town Auckland.
First experience in a backpackers and last last. Booked a room with one queen bed and 1 single with a private ensuite. Didn't get it, only a room with single bunk beds and no ensuite. No other available. When we arrived there was a large group of tourists standing just outside the entrance to office drinking beer etc. Not a good look to start. Having little choice as couldn't find further accommodation and the backpackers wouldn't refund us. We decided to stay. The bunks were very "wobbly" so decided to take the the top mattress off and put on the floor to hopefully get a better sleep. There was not ladder to get to top bunk anyway. The room was very hot and no opening windows as it was on bottom floor. There was a pedestal fan but also was very unstable and ended up falling over once it was turned on. In the room there was a small odd shaped alcove with two chairs to sit on but we discovered the carpet in this area was wet and we could hear dripping from somewhere. Bathroom smelt of urine and shower tray full of pubic hair. Dirty place all round

Posted by , from New Zealand on 28 Nov. 2017

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1 out of 5

Not great.

Pros: Nothing.
Cons: Everything.
I had booked one night in a private ensuite room. When I arrived (prior to 10:30pm) the front door was locked and there was nobody at reception, I was unable to get in. One of the guests had to let me in and I stood at reception for over 10 mins waiting for someone to show up - after pressing the call button numerous times. When the receptionist arrived she was dishevelled and also quite rude to me. She told me off for checking in late (even though I was there before the close time). The room was prepaid online, and it came with complimentary Wifi. However when I got to there I was told I had to pay for the room, as well as a deposit, and that there was no WiFi. I now have to go through the process to get my money back for the prepayment. The WiFi which I paid $8 for didn't work, and there was nobody to speak to about it to get it resolved. The private bathroom had cockroaches running across the floor, the sheet didn't fully cover the filthy mattress and the mattress was broken and uncomfortable, with springs poking through. When I woke up in the morning I found cockroaches and other bugs on the bed, and a very large cockroach had gotten into my handbag. I went to check out at 8:15am and again there was nobody at reception, even after I pressed the button a few times. I was therefore unable to sort out the billing issue, nor get my deposit back. Woudln't recommend staying here ever.

Posted by , from Wellington on 6 Apr. 2017

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4 out of 5

Good hostel in the heart of Auckland.

The people I met were all very friendly. The rooms and ammenities were cleaned daily. Overall it was a good place to stay

Posted by , from Australia on 14 Feb. 2016

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3 out of 5
Pros: Close to the CBD
Cons: Shower floors not close to clean
Rarely found staff at the desk. Had to wait 20 min to check out.

Posted by , from Canada on 26 Feb. 2015

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5 out of 5

Posted by , from New Zealand - Wellington on 3 Dec. 2014

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4 out of 5
Location: Perfect
Facilities: Basic; Value: Affordable; Service: Friendly; Cleanliness: Tidy;

Posted by , from New Zealand - Auckland on 2 Dec. 2014

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3 out of 5
Pros: Close to eveything in town
Cons: The reception staff were not very friendly and seem annoyed when asked questions. Clean sheets etc but dirty mirrors, shower etc
Location: righ in the city
Facilities: Basic; Value: charged extras ; Service: Below average, staff not very friendly; Cleanliness: Lacking, bathrooms average;

Posted by , from New Zealand - Queenstown on 25 Nov. 2014

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About the Silverfern Backpackers

Location 234 Hobson Street, Auckland, 1010

Property Features

As a guest of Silverfern Backpackers, you'll find a terrace, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi and wired Internet. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Silverfern Backpackers also features an arcade/game room, a picnic area, and complimentary newspapers in the lobby. For a fee, parking is available. This Auckland hostel is smoke free.

  • 21 guestrooms or units
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Silverfern Backpackers offers 21 accommodations with safes. Guests can make use of the shared/communal kitchen.

  • Communal kitchen access
  • Hair dryer available
  • Safe
  • Sound-insulated rooms
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 10:00 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Second check-in time starts at 6:00 PM
  • Second check-in time ends at 10:00 PM

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 19 per person
  • Self parking fee: NZD 14 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silverfern Backpackers Hostel Auckland
  • Silverfern Backpackers Hostel
  • Silverfern Backpackers Auckland
  • Silverfern Backpackers
  • Silverfern Backpackers Auckland
  • Silverfern Backpackers Hostel/Backpacker accommodation
  • Silverfern Backpackers Hostel/Backpacker accommodation Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.