2/10 Terrible
allison
Business traveller
25 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ugh! just NO. unbelievable it's a wyndham
i was seeking a place close to the trs building. it is within walking distance. that and its proximity to the capitol building, which is quite beautiful with its grounds and pathways, are the only positives. i drove five hours arriving 2 hours after the time i told them i would arrive. my room was not ready. they did not know how long it would be and invited me to wait in the lobby or in my truck. then she asked me about the dog i had already asked for permission to have with me and paid for in advance. i had to tell her those things before she found them on the computer. when my room was ready, i was informed i could park on the bottom 3 levels but if there was space on level 2 i could park there. there is a staircase but no elevator from the parking garage so you need to unload your car to your room before parking. i was cautioned i might need to renew the key cards to my room after one use if i chose to go out. i was told only one of two elevators was working also. the carpet in the hallway was dirty, stained, and smelled of the days when smoking was permitted. the room was as clean as it could be but the walls were stained with fingerprints, there were rusted metal items in the bathroom, and the carpet in the room was not very clean either. the ac worked well and the bed was clean and well made. i was told there was a continental breakfast, but i was in a hurry to leave the next morning and skipped it. i wish i had paid more attention to the star rating!
allison
Stayed 1 night in Mar 2025
