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BoaBoa Bacalar

2.5 star property
Lakefront hotel with spa services, steps from Lake Bacalar

Photo gallery for BoaBoa Bacalar

Bungalow, Lagoon View
Bungalow, Lagoon View | Terrace/patio
Bungalow, Lagoon View
Bungalow, Lagoon View | Terrace/patio
Bungalow, Lagoon View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Place, Fort of San Felipe
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View

Bungalow, Partial Lake View

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View

Bungalow, Partial Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View

Bungalow, Partial Lake View

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design House

Design House | Private kitchen

Design House

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Futon

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About the area

Bacalar

BoaBoa Bacalar places you steps from Lake Bacalar and within a 10-minute stroll of Laguna Bacalar Ecological Park. Highlights at this hotel include free in-room WiFi. .A pampering day can include deep-tissue massages and Swedish massages. Additionally, you'll find free Wi-Fi in public areas, concierge services and a terrace. Continental breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this Mario Villanueva Madrid hotel include Canal de los Piratas and Ecopark Bacalar.

What's nearby

  • Lake Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 11 min walk - 1.0 km
  • Ecopark Bacalar - 11 min walk - 1.0 km
  • Fort of San Felipe - 3 min drive - 1.5 km
  • Municipal Spa of Bacalar - 4 min drive - 2.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬11 min walk
  • ‪Las Miches De La 1 - ‬12 min walk
  • ‪Marisqueria El Taco Loco - ‬9 min walk
  • ‪Xoloitzcuintle Bacalar - ‬11 min walk
  • ‪El Pejelagarto - ‬11 min walk

About this property

BoaBoa Bacalar

Lakefront hotel with spa services, steps from Lake Bacalar
As a guest of BoaBoa Bacalar, you'll find spa services, a terrace, and barbecue grills. WiFi is free in public spaces. BoaBoa Bacalar also features tour/ticket assistance, concierge services, and express check-out.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 13 guestrooms or units
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Smoking in designated areas
  • Water dispenser
BoaBoa Bacalar offers 13 air-conditioned accommodations with laptop-compatible safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. In-room massages and hairdryers can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at BoaBoa Bacalar?

BoaBoa Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to BoaBoa Bacalar?

The closest beach to BoaBoa Bacalar is Dos Mulas (23 km).

Is there a spa on site at BoaBoa Bacalar?

There's no onsite spa, but this property does offer services like beachside massages.

What makes BoaBoa Bacalar a romantic place to stay?

Romance packages and free beach cabanas, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at BoaBoa Bacalar.

Does BoaBoa Bacalar serve breakfast?

Sure does, continental brekkie is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at BoaBoa Bacalar?

No, BoaBoa Bacalar does not offer an airport shuttle service.

What time are check-in & check-out at BoaBoa Bacalar?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 122 reviews
Rating 8 - Good. 18 out of 122 reviews
Rating 6 - Okay. 4 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Travelled with partner
The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó el trato de Anita la recepcionista, siempre atenta y amable a nuestras necesidades. Lo que podría mejorar el hotel es que tienen perritos lo cual es muy agradable pero a veces en el jardín se percibía un olor a pipi del perrito, eso sería lo único a mejorar.
Stayed 3 nights in Aug 2025

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

alain

Stayed 2 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at BoaBoa quite a few times now and I always enjoy going back. Friendly staff, comfortable beds, super private and on the water . What else could you ask for. A true hidden gem 💎.
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025

10/10 Excellent

Kiarybel

Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Cassondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds! Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle. There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia, San Bernardino

Stayed 6 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa boa is a beautiful property which is unique. The location is close to town but not really easily walkable due to the nature of the road which makes it a little inconvenient. Free kayaks were brilliant for sunrise. Breakfast is beautifully presented but unfortunately not to my partner's taste. Would have been better to provide an option on check in for what to deliver such as just additional toast/spreads instead of the oat and fruit bowl as it was ultimately wasted each morning. Room was comfortable, but very small, needed to unpack and repack bags on the deck. The WhatsApp communication was great and had we stayed longer we would have definitely chosen some of the activities on site. The boat trip organised through hotel was lovely.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sterna

Stayed 2 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff are lovely and the rooms clean and spacious. Amazing views of the lake from our balcony. Free kayaks which was a lot of fun! The views from the deck was stunning also. Breakfast, Coffe and water were included, which we enjoyed. The hotel is about a 10 min drive or 35 min walk into Bacalar. There's lots of great bars and restaurants there! The only slight negative was the noise from the road at night but ear plugs worked well and we were in one of the rooms closer to the highway. Definitely recommend staying here, we loved it. Hopefully be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

kerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick, Lacombe

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff when over the top for myself and family. Luna, Karla were incredibly
Stayed 4 nights in Aug 2024

10/10 Excellent

Dina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariano Eduardo Cuellar

Travelled with family, Travelled with partner
Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024

8/10 Good

Cinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024