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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
Lakefront hotel with free breakfast and spa services

Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Exterior
Property video
Exterior
Building design
Deluxe Room, 1 King Bed, Balcony, Lagoon View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$591
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
609 Costera, Bacalar, QROO, 77930
  • Place, Cenote Azul
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
  • 44 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 46 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
  • 77 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
  • 77 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

At Azulea Bacalar Hotel & Spa - Lagoon Front you'll be within just a 10-minute stroll of Lake Bacalar and Cenote Azul. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A pampering day can include deep-tissue massages and Swedish massages. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and microwave in a common area. Each morning free breakfast is served. .Sights within a 20-minute walk of this 4-property class Bacalar hotel include Cenote Cocalitos and Cenote Esmeralda.

What's nearby

  • Cenote Azul - 2 min walk - 0.2 km
  • Lake Bacalar - 6 min walk - 0.6 km
  • Cenote Cocalitos - 3 min drive - 1.1 km
  • Municipal Spa of Bacalar - 9 min drive - 4.3 km
  • Laguna Bacalar Ecological Park - 11 min drive - 5.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬6 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Blu Beach Club - ‬8 min walk
  • ‪Papitos - ‬6 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Lakefront hotel with free breakfast and spa services
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Azulea Bacalar Hotel & Spa - Lagoon Front. You'll have access to the outdoor pool at a partner property. A complete renovation of Azulea Bacalar Hotel & Spa - Lagoon Front was completed in March 2024.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 11 guestrooms or units
  • 3 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Azulea Bacalar Hotel & Spa - Lagoon Front offers 11 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.

Similar properties

Exterior
Cristalino Lagoon Front Hotel Restaurant & SPA
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 172 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Azulea Bacalar Hotel & Spa - Lagoon Front

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Azulea Bacalar Hotel & Spa - Lagoon Front?

Azulea Bacalar Hotel & Spa - Lagoon Front offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on 18 Jan 2026 start from NZ$590.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Azulea Bacalar Hotel & Spa - Lagoon Front?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Azulea Bacalar Hotel & Spa - Lagoon Front has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Azulea Bacalar Hotel & Spa - Lagoon Front serve breakfast?

You bet, complimentary continental breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, Azulea Bacalar Hotel & Spa - Lagoon Front does not offer an airport shuttle service.

Is there a bar or restaurant at Azulea Bacalar Hotel & Spa - Lagoon Front?

Yep, you can grab a meal at Azulea Bacalar Hotel & Spa - Lagoon Front's onsite restaurant.

What time are check-in & check-out at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, pets and service animals are not allowed.

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 58 reviews
Rating 8 - Good. 7 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

alessandro, costa mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast with only a couple of options, but quite good: fruits and especially eggs
Stayed 4 nights in Sep 2025

6/10 Okay

Tal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better.
Sunrise at lagoon
The private access to the water
Neighboring property
Neighboring access to lagoon
Stayed 2 nights in Sep 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service
We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with spacious rooms and all the necessary amenities. Gorgeous views of the lake. The staff is incredibly accommodating and helpful. Highly recommend for a comfortable and pleasant stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front, easy access we spent al day kayaking and relaxing.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 5 nights in May 2025

10/10 Excellent

Maria, Greeley

Stayed 1 night in May 2025

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

10/10 Excellent

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Merari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Nick, Lacombe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

LUIS, Joliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024

10/10 Excellent

Carl, Stockholm

Stayed 1 night in Apr 2024

10/10 Excellent

Perla C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda, frente a la laguna, personal amable, comida rica, nos encanto
Stayed 1 night in Sep 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Charlotte Camille Courvoisier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar con mucha paz y bueno si no quieres salir mucho
Stayed 3 nights in Jun 2025

10/10 Excellent

Byongkeun

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025