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Nalhá Hotel Boutique y Villas Bacalar

Property class: 4

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd Aaron Merino Fernandez Mz 50 Lt 9, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min drive‬
  • Place, Fort of San Felipe
    ‪13 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Garden Terrace Suite

Garden Terrace Suite

Garden Terrace Suite

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Sky Hot Tub Suite

Sky Hot Tub Suite

Sky Hot Tub Suite

  • Garden view
  • 81 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Loft Hot Tub Villa

Grand Loft Hot Tub Villa | Living area

Grand Loft Hot Tub Villa

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Garden View

Family Apartment, Patio, Garden View | Private kitchen

Family Apartment, Patio, Garden View

  • Garden view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

About the area

Bacalar

At Nalhá Hotel Boutique y Villas Bacalar, you'll be within steps of Lake Bacalar. Highlights at this beachfront hotel include 2 bars/lounges, a private beach and a restaurant. .Bar Alberca is the hotel's own bar. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a free manager's reception. Free continental breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .In the area of this 4-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 1 min drive - 0.4 km
  • Polytechnic University of Bacalar - 13 min drive - 10.2 km
  • Laguna Bacalar Ecological Park - 13 min drive - 10.6 km
  • Ecopark Bacalar - 13 min drive - 10.6 km
  • Fort of San Felipe - 13 min drive - 11.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 55 min drive

Restaurants

  • ‪asadero el establo - ‬9 min drive
  • ‪La Playita - ‬12 min drive
  • Navieros Bacalar
  • ‪I Scream Bar - ‬12 min drive
  • La Trattoria 46

About this property

Nalhá Hotel Boutique y Villas Bacalar

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This beach hotel also offers an outdoor pool and a garden. Free self parking and valet parking are available.

This 4-star Bacalar hotel is smoke free.

  • 16 guestrooms or units
  • 2 bars or lounges
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • No smoking on site
  • Dining venue
Nalhá Hotel Boutique y Villas Bacalar offers 16 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Alberca

Things to do

  • Art gallery
  • Free beach club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night, plus a one-time cleaning fee of MXN 1500 and a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 600 per pet, per night plus a one-off MXN 1500 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

Is parking available at Nalhá Hotel Boutique y Villas Bacalar?

Yep, Nalhá Hotel Boutique y Villas Bacalar has a free self car park and free valet parking.

Are there any beaches close to Nalhá Hotel Boutique y Villas Bacalar?

The closest beach to Nalhá Hotel Boutique y Villas Bacalar is Dos Mulas (26.1 km).

Does Nalhá Hotel Boutique y Villas Bacalar have a pool?

Nalhá Hotel Boutique y Villas Bacalar has an outdoor pool.

What luxury perks are available at Nalhá Hotel Boutique y Villas Bacalar?

Nalhá Hotel Boutique y Villas Bacalar features a private beach, an outdoor pool and 2 bars.

What makes Nalhá Hotel Boutique y Villas Bacalar a romantic place to stay?

A private beach and free beach cabanas, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Nalhá Hotel Boutique y Villas Bacalar.

Does Nalhá Hotel Boutique y Villas Bacalar serve breakfast?

You bet, complimentary continental brekkie is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Nalhá Hotel Boutique y Villas Bacalar?

No, Nalhá Hotel Boutique y Villas Bacalar does not offer an airport shuttle service.

Is there a bar or restaurant at Nalhá Hotel Boutique y Villas Bacalar?

Yep, you can grab a meal at Nalhá Hotel Boutique y Villas Bacalar's onsite restaurant.

What time are check-in & check-out at Nalhá Hotel Boutique y Villas Bacalar?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Nalhá Hotel Boutique y Villas Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience and the property manager is hands down the best. The location is off the beaten path, but we loved it! The private lagoon is a short walk down the hill and so amazing. Such a peaceful and beautiful area, definitely a must go if you’re wanting some time away from the city.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dan factura a pesar de pedirla
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy nuevo y bonito, con acceso a la laguna. Fuera del pueblo, literal para desconectar y relajarse. Excelente servicio del personal
Stayed 5 nights in Dec 2025