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Casa la Joya de Bacalar Lake Front

Property class: 3.5

Photo gallery for Casa la Joya de Bacalar Lake Front

Exterior
Exterior
Kayaking
Exterior
Deluxe Quadruple Room, Lagoon View | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space
  • 24/7 front desk

Explore the area

View map
Costera, Bacalar, QROO, 77933
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪3 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Lagoon View

Deluxe Quadruple Room, Lagoon View | Exterior

Deluxe Quadruple Room, Lagoon View

  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room

A modern bedroom with a large bed, a hanging light fixture, and a textured wall.

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Bacalar

Casa la Joya de Bacalar Lake Front places you steps from Lake Bacalar and within a 20-minute stroll of Laguna Bacalar Ecological Park. Highlights at this beachfront holiday home include in-room free WiFi and Smart TVs. .You can enjoy sofa beds, cable TV and espresso makers, featured in all 4 homes. Pillowtop beds and down duvets invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Free minibar items and free bottled water are also available. .This beach holiday home offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find spa services, a terrace and a garden. Each morning free full breakfast is offered between 8:00 AM and 11:30 AM. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this 3.5-property class Bacalar holiday home include Ecopark Bacalar and Polytechnic University of Bacalar.
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What's nearby

  • Lake Bacalar - 1 min walk - 0.1 km
  • Polytechnic University of Bacalar - 3 min drive - 1.8 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.2 km
  • Ecopark Bacalar - 4 min drive - 2.2 km
  • Cenote Cocalitos - 8 min drive - 6.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬14 min walk
  • ‪La Playita - ‬4 min drive
  • ‪I Scream Bar - ‬4 min drive
  • ‪Finisterre Cocina Mediterranea - ‬4 min drive
  • ‪Las Miches De La 1 - ‬3 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Casa la Joya de Bacalar Lake Front

Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Casa la Joya de Bacalar Lake Front.
  • 4 guestrooms or units
  • Full breakfast (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
Casa la Joya de Bacalar Lake Front offers 4 air-conditioned accommodations with free minibar items and espresso makers. This accommodation is furnished with king sofa beds. Pillowtop beds feature down duvets. 55-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Spa services

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Wheelchair-accessible van parking available

Food and drink

  • Cleaning supplies
  • Espresso maker
  • Griddle

Dining

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • Free stocked minibar

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Rollaway/extra bed: MXN 500 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch Smart TV with cable channels

Outdoor areas

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Walkway to water

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Iron/ironing board on request
  • Meal delivery service
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa la Joya de Bacalar Lake Front

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500 per night.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

Are there any beaches close to Casa la Joya de Bacalar Lake Front?

The closest beach to Casa la Joya de Bacalar Lake Front is Dos Mulas (23.7 km).

Is there a spa on site at Casa la Joya de Bacalar Lake Front?

There's no onsite spa, but this property does offer services like beachside massages.

Does Casa la Joya de Bacalar Lake Front serve breakfast?

Yeah, free full breakfast is available daily between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Casa la Joya de Bacalar Lake Front?

No, Casa la Joya de Bacalar Lake Front does not offer an airport shuttle service.

What time are check-in & check-out at Casa la Joya de Bacalar Lake Front?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Casa la Joya de Bacalar Lake Front?

No, pets and service animals are not allowed.

Casa la Joya de Bacalar Lake Front Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Chad

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was definitely not what I expected, Location was nice and it was right on the water, but there is absolutely no view one tiny window. There were holes in the doors only one pillow. Even though it was on the water, the decking, etc., was not in good condition. It was hard to find there’s no name on the door out front.
One pillow
Needs painting
In between pieces of wood you can see light
Hairs in my coffee cup
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for luxury, you won't find it here. The hotel has many positives, though: our room and the bathroom were both quite spacious. The large balcony, with its view of the lake, was great. That said, if you have knee issues or are very overweight, the room we had won't work. The steps to get to it are steep. Not an issue, unless it is for you personally. In addition, the hotel has its own access (not a beach) to the lake, with complimentary kayaks and paddleboards. Its proximity to the town (5 min by car) makes it very convenient. The one negative I'd highlight is Wi-Fi. It was never fast enough, and sometimes it barely worked.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Aristi

Liked: Cleanliness, staff & service
We stayed at the Casa La Joya for two nights last week in the quad occupancy room overlooking the lagoon. Here is my impression. Yes, the property needs some work, like getting a sign outside the building, replacing the shower head, more lighting in the bathroom, some kitchen remodelling, painting inside and outside, and newer sheets. The outside furniture could use some refurbishing, overall some work on the property. However, don't pay attention to those things, what matters is that this property is perfectly located on the lagoon, just a 10 minute taxi ride into town. The room was very large, very clean, and the service provided by both the manager Manuel and the caretaker was excellent. They offered unlimited bottles of water and coffee pods, and even gifted us a bottle of red wine. We had a terrace and there is a pathway that leads to a roof covered lounge area with seating. Just below it is a deck area with lounge chairs. Further down the path there is a wooden deck out in the water with two hammocks. Manuel offered a list of information including restaurant recommendations. The kitchen area is really not for cooking, but if you order out you have plenty of room to put the food, including a round table and chairs. Manuel was available to answer questions via Whatsapp and assisted us in arranging a boat tour, highly recommended. Breakfast is included either next door or at a restaurant in town. We would definitely go back to this property.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista a la laguna. Personal amable , habitación limpia . Excelente servicio . Solución a cualquier problema . Puedes pedir servicio a domicilio de los restaurantes del centro o pedir un mototaxista que te ayuda a comprar algo del centro. Al lado hay una agencia de tours y tienen de todo. Tours en lancha, pádel, moto acuática . Tours al amanecer y más . Buena opción si quieres relajarte en la tina.
Vista de la hab , se ve el amanecer hermoso
Tour en paddleboard
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Gabriela

Para el precio pensé que estaría mucho mejor. La regadera malísima, la cabecera golpeaba contra la pared, algunos focos estaban fundidos El lugar junto a la laguna muy lindo, al hotel pienso le falta mantenimiento
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jose Francisco

Liked: Cleanliness, staff & service
Impunidad al abrir para desayunar, menu muy escueto, las habitación menciona cafetera y no las tenía. No le corre la vida al señor que nos atendió. Volvería solo que no encontrará nada.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jose Abel

Liked: Cleanliness
Buena ubicación, personal muy amable, super agradable áreas sociales, habitaciones premium buenas , pero habitaciones básicas muy regulares. El piso muy resbaladizo y peligroso en la ducha y al salir. No hay closed, ni tocador con espejo. Chapas con cerraduras viejas y con maña. Y falta un plástico de piso en la puerta principal para evitar entrada de insectos. Vale la pena el lugar si no sales a Tours temprano, ya que incluyen desayuno bueno después de las 10:00 am, y además el área social es buena. Pero si saldrás temprano todos los días y tu opinión es dormir bien , renta una buena habitación con más servicios en un hotel y hasta más barato.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Obed

Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción para disfrutar la hermosa laguna de Bacalar! Muy amable todo el personal y el muelle está increíble, nosotros disfrutamos el amanecer y las tardes en las hamacas y los kayaks y paddleboards incluidos en la reservación. El dueño nos dio excelentes recomendaciones de lugares para comer y visitar en Bacalar, y nos ayudó a reservar un tour en pontón que pasó directo al muelle por nosotros entonces no tuvimos ni que salir del hotel para ese tour por toda la laguna. La habitación era sencilla pero tenía todo lo que necesitamos: una cama y sábanas cómodas, aire acondicionado, frigobar, agua caliente, etc. La reservación incluía desayuno básico de opciones como huevos al gusto, crepas o hot cakes. El lugar es pequeño por lo que puedes tener privacidad en el muelle si no hay mucha gente hospedada.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

MARIELY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue increible, el hotel esta a orilla de la laguna cosa que te permite ver los amaneceres majestuosos que ofrece Bacalar, tiene kayaks gratuitos y amacas. La habitacion es cómoda, estaba limpia y tiene aire, tv y un mini frigobar. Incluye desayunos en el resta de al lado, y la distancia al pueblo era corta y segura. El personal son muy atentos y tuvimos oportunidad de conocer al dueño y se portó increible, estamos muy agradecidos y contentos con la experiencia de habernos hospedado en la Joya. Gracias!!! Definitivamente lo recomendamos
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

olga

Liked: Cleanliness, amenities, property conditions & facilities
El desayuno que nos ofreció el dueño pésimo. Aparte, de que atienden hasta las 10 esta muy lejos de la plaza por si no llegas en coche tendrás que pagar para ir a comer y cenar.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y atención, regalo de bienvenida Excelente y la habitación muy bonita y la vista espectacular, ampliamente recomendable.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

ENRIQUE

Liked: Cleanliness
Disliked: Amenities
Hubo mucho ruido, tanto de los otros huespedes, como de las escaleras. No habia Shampoo en la regadera, los desayunos dejan mucho que desear, y es un problema para que te hagan llegar la factura de tu pago. Ademas contratamos un Tour que iniciaria a la 11:30 am e inicio a la 1:30 pm. La tarifa no corresponde a los servicios recibidos.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jaime P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estando ahi nos ofrecieron la suite con vista a la laguna y fue una excelente decision el amanecer fue justo en el balcon de la habitacion. gran experiencia
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposa y yo decidimos quedarnos mas dias, ya que la expericencia fue bastante agradable. Lo recomiendo
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL TRATO FUE SUPER AMABLE. MI ESTANCIA FUE CORTA PERO MUY ACOGEDORA. MUY RECOMENDABLE
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene mucho potencial.

Lo bueno: La habitación es muy bonita. El propietario se portó muy amable en todo momento, y siempre dispuesto a ayudar con cualquier situación. La vista es hermosa. Y es un lugar bastante tranquilo. Cuenta con frigobar y cafetera. Además de estar climatizado. Tienen salvavidas y kayak para usar sin costo extra. Lo "malo": Está algo retirado de la zona centro (recomendado ir en auto). Por la mañana no había agua caliente. La televisión no tiene preinstaladas aplicaciones de streaming pero ninguna tiene una cuenta del hotel para ver alguna película o serie. Las hamacas están algo viejas y rotas. Área se oportunidad: Considero que contar con bicicletas como en otros alojamientoa ayudarían a elevar la experiencia para poder ir y venir al centro. En general tuve una muy buena experiencia en este hotel.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

America

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación no coincide con las imágenes de la publicación
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

JUAN CARLOS

Disliked: Cleanliness, property conditions & facilities, room comfort

Simplemente busca otra Opcion

Las habitaciones individueles pesimas, cuando reclame nos pasaron a otras mucho mejores pero tenia mal olor, el drenaje estaba malo, la primera noche no hubo agua potable, llegue a las17:00 y las habiataciones estaban en reparacion, el camino estaba en reparacion, el personal muy amable pero las instalaciones estaban para llorar,
paredes en mal estado y con mucha humedad
puertas totalmente expuestas al exterior
no habia visto un baño tan pequeño, literal no podias lavarte la cara
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Victor Manuel

Liked: Cleanliness
Descuidada
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Gerardo Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y vista a la laguna. Hu o bebidas de cortesía y kayaks disponibles para los huéspedes. 👍😃
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Alejandra Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y muy servicial, tienen actividades de kayac que ya viene incluído en la reserva lo cual es increíble, tiene frigobar, tv todo está increíble es una experiencia muy bonita
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Juan Carlos

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Daniel Andres

Liked: Staff & service, amenities
Stayed 1 night in Mar 2026