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Luna Azul Bacalar

2.5 star property

Photo gallery for Luna Azul Bacalar

Outdoor pool
Front of property
Exterior
Interior
Superior Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$136
includes taxes & fees
10 July - 11 July

Explore the area

View map
Calle 18, Colonia 18 de Marzo, entre avenidas 21 y 19, Bacalar, QROO, 77934
  • Place, Fort of San Felipe
    ‪19 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪19 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Bacalar

At Luna Azul Bacalar you'll be within a 20-minute stroll of Fort of San Felipe and Zócalo. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a garden. Additionally, you'll find a picnic area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Carlos Salinas de Gortari hotel include Lake Bacalar and Laguna Bacalar Ecological Park.

What's nearby

  • Zócalo - 17 min walk - 1.5 km
  • Fort of San Felipe - 19 min walk - 1.6 km
  • Municipal Spa of Bacalar - 19 min walk - 1.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Ecopark Bacalar - 3 min drive - 1.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪I Scream Bar - ‬14 min walk
  • ‪La Bendición Dios - ‬6 min walk
  • ‪El Manati Bacalar - ‬14 min walk
  • ‪Christians Tacos - ‬15 min walk
  • ‪Las Marquesitas - ‬8 min walk

About this property

Luna Azul Bacalar

WiFi is free in public spaces. You'll find a business centre on site. Luna Azul Bacalar also features an outdoor pool, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 17 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2024
  • Business facilities
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Luna Azul Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features designer toiletries and free toiletries. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2024
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night
  • Destination fee: MXN 50.91 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Luna Azul Bacalar Hotel
Luna Azul Bacalar bacalar
Luna Azul Bacalar Hotel bacalar

Frequently asked questions

What is the cancellation policy at Luna Azul Bacalar ?

Luna Azul Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Luna Azul Bacalar ?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Luna Azul Bacalar on 10 Jul 2026 start from NZ$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Luna Azul Bacalar ?

Yep, Luna Azul Bacalar has a free self car park. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Luna Azul Bacalar ?

The closest beach to Luna Azul Bacalar is Dos Mulas (22.8 km).

Does Luna Azul Bacalar have a pool?

Luna Azul Bacalar has an outdoor pool.

Is there a free airport shuttle available at Luna Azul Bacalar ?

No, Luna Azul Bacalar does not offer an airport shuttle service.

What time are check-in & check-out at Luna Azul Bacalar ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Luna Azul Bacalar ?

Dogs are welcome at Luna Azul Bacalar , with food and water bowls on offer.

Luna Azul Bacalar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, property conditions & facilities
Clean room, staff is very nice, very professional. Overall great service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Super cute hotel. Has a parking which is a plus. Super clean and staff is very good. Recommendable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Bacalar. Away from all the noise yet conveniently located and the staff is 👌
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a friendly staff. Very satisfied and well worth the price.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Erika

Liked: Staff & service
Mini fridge and coffe maker
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the surrounding area where it is located. Not pleasant area to walk. A mechanic shop with old cars on the street. Trash, no green area at all. The fascility is nice but the neighborhood not.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities
Hôtel très calme en bordure de Bacalar. C'était très calme, ce qui était parfait car nous étions à Bacalar lors du Carnaval qui se déroulait dans le centre. Les chambres sont grandes et disposent d'un comptoir avec un évier, ce qui était très pratique en famille pour nettoyer des biberons ou faire des petits déjeuner rapides. La piscine est au centre et il n'y a jamais eu personne qui s'y est baigné lors de notre sejour, donc ce n'était pas bruyant. Les lits sont confortables bien qu'un peu petits pour 2. Il y a des rideaux occultants, ce qu'il n'y a pas partout au Mexique. On est à 5/7 mn du centre en voiture et c'est facile de se garer dans Bacalar.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Las almuadas un poco duras para mi gusto pero todo lo demás muy limpio y buena atension
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, sí regresaría definitivamente es encantador.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Azucena Gisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta calefacción a la alberca y dar mantenimiento a las regaderas
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Matti

Liked: Cleanliness, staff & service, amenities
Siisti ja tilava huone, josta käynti suoraan uima-altaalle, mukava henkilökunta
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy agradable, Martha es muy agradable y profesional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy cómoda y amplia, muy limpia, nos pareció muy bueno que tengan estacionamiento, el personal muy amables, atentos y muy al pendiente de los huéspedes además de que la decoración del hotel es muy bonita, sin duda volveremos!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Siegrid isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen valor por tu dinero.

Personal muy amable y servicial. Muy cómodo y limpio con estacionamiento. Si volveria.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta a 15 metros de la carretera principal y en taxi todo cerca , y baratos , 25 a 40 pesos la dejada, solo los rápidos de Bacalar a 30 minutos y 200 pesos
Stayed 4 nights in May 2025
Verified

8/10 Good

francisco j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy grande y comodo el precio es poco alto
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, pocos cuartos, no tuvimos ruido, buena atencion. No hay restaurante y no esta en el centro , pero estos quedan a 5 minutos en auto y 15 caminando.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena. Costo bajo
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama no fue lo confortable que esperaba, tenía una para rota el box.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Erika Tzetzangari

Liked: Cleanliness, staff & service
El hotel es bonito, familiar. Habitaciones amplias pero no cuentan con un sistema de drenaje adecuado, huele mucho a drenaje, poca presión del agua. El lavabo un poco atascado, no bajaba bien el agua ni en el excusado o en el lavabo. Hubo una situación de ves bugs pero se solucionó de inmediato. El personal muy atento. Falta un frigobar y que te dejen más amenidades de limpieza.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcional

Hotel funcional, a 30 minutos caminando del centro. Limpio. La atención de Martha y José espectacular. La de Carlos, nefasto. La piscina necesita caldera, el agua está fría. Pocos lugares cerca para comer. Varias tienditas. No tienen frigobar
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Una muy buena opción de hospedaje.. recomendado
Stayed 2 nights in Nov 2024