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Villa Santuario Lake Front Oasis

2.0 star property

Photo gallery for Villa Santuario Lake Front Oasis

Lake
Lake
Lake
Individually decorated, blackout curtains, free WiFi, bed sheets
A pathway leading to a beach with clear turquoise water, surrounded by palm trees and a wooden fence.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Costera, Bacalar, QROO, 77936
  • Place, Lake Bacalar
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪14 min drive‬
  • Place, Cenote Cocalitos
    ‪18 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

A rustic room with a wooden floor, a bed with a blue bedspread, a wooden wardrobe, a mirror, and a thatched roof.

Standard Double Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

A bed with a patterned blanket, a wooden headboard, and a bedside table with a woven basket.

Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

A wooden dining table with a woven placemat, surrounded by chairs.

Superior Double Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Individually decorated, blackout curtains, free WiFi, bed sheets

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

  • Partial lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Individually decorated, blackout curtains, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Valley view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Bacalar

At Villa Santuario Lake Front Oasis, you'll be 0.6 km (0.4 mi) from Lake Bacalar and 8.8 km (5.5 mi) from Laguna Bacalar Ecological Park. .Enjoy access to ecotours and a playground. Other amenities include free Wi-Fi in public areas, barbecues and a water dispenser. There's also the convenience of free self parking. .With a stay at this Bacalar hotel, you'll be 14.6 km (9 mi) from Cenote Cocalitos and 46.9 km (29.1 mi) from Palacio Municipal De Othon P. Blanco.

What's nearby

  • Lake Bacalar - 10 min walk - 0.8 km
  • Laguna Bacalar Ecological Park - 14 min drive - 11.0 km
  • Fort of San Felipe - 14 min drive - 11.7 km
  • Cenote Azul - 17 min drive - 15.6 km
  • Cenote Cocalitos - 18 min drive - 15.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 63 min drive

Restaurants

  • ‪asadero el establo - ‬9 min drive
  • ‪Pueblo Pirata - ‬8 min drive
  • ‪Tizmiche - ‬8 min drive
  • ‪Las Miches De La 1 - ‬11 min drive
  • ‪Xoloitzcuintle Bacalar - ‬11 min drive

About this property

Villa Santuario Lake Front Oasis

Villa Santuario Lake Front Oasis offers its guests barbecue grills and a water dispenser. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 1 guestroom or unit
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (limited hours)
  • BBQ grill(s)
  • Smoking in designated areas
  • Water dispenser
Guest accommodation at Villa Santuario Lake Front Oasis offers a ceiling fan and blackout curtains. Rooms open to balconies or patios. Each accommodation is individually decorated. This Bacalar hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and change of towels can be requested.

Similar properties

Exterior
Casa Aakal Lagoon Front
Bacalar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, 338 reviews
The price is NZ$235
includes taxes & fees
12 July - 13 July
Casa Aakal Lagoon Front

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Ecotours
  • Playground

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a lake
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Heating is not provided
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Heating is not provided. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number GPM121012GX2

We should mention

  • There is limited hot water on site.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santuario Front Oasis Bacalar
Sanctuary Mayan Villa Bacalar
Villa Santuario Lake Front Oasis Hotel
Villa Santuario Lake Front Oasis Bacalar
Villa Santuario Lake Front Oasis Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Villa Santuario Lake Front Oasis?

Villa Santuario Lake Front Oasis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villa Santuario Lake Front Oasis?

Yep, Villa Santuario Lake Front Oasis has a free self car park.

Are there any beaches close to Villa Santuario Lake Front Oasis?

The closest beach to Villa Santuario Lake Front Oasis is Mahahual Beach (67.7 km).

Is there a free airport shuttle available at Villa Santuario Lake Front Oasis?

No, Villa Santuario Lake Front Oasis does not offer an airport shuttle service.

What time are check-in & check-out at Villa Santuario Lake Front Oasis?

Check-in begins at 3:00 PM. Check-out time is noon.

Villa Santuario Lake Front Oasis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 5 out of 26 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great place to get away from it all. Nice staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gustavo

Liked: Staff & service, amenities, property conditions & facilities
Our stay was good, The staff at the hotel are nice, but the hotel is really far from the main road, and not very accessible, the room was nice, with good mattress and bed.
View from the hotel lobby
View from my room, I think it’s the best room at the venue.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Cleanliness
The place is perfect to relax and stay away from the chaos (but just 10 min drive to the center). I know it's in the middle of the nature, but the cleaning can certainly improve, there are spiderwebs and dust in every corner of the room. Breakfast was 1 toast with jam and some fruit, good but probbaly not enough for many people. Wi-Fi signal a bit poor in the rooms. The common areas are lovely. The last km to get there is a bit crazy, full of big holes.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Ofelia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room/cabin is old and rundown theres a smell to it and it was infested with bugs. We arrived late so we wanted to shower. There was no hot water so we had to call for them to turn on the boiler. When i reach for our towels a bug was came out crawling from underneath and the towel had red blood stains on them. It was hard to sleep because there were fleas and bugs all over us so we decided to leave the next following morning.
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Nunca nadie debería de hacer una reserva en este lugar, esta es uno de los peores sitios y servicios la persona a cargo es grosera y miserable. Y expedía no puede hacer nada al respeto… terrible. Perdimos el dinero y ni si quiera nos dieron el servicio. Ridículo y expedía dice que es responsabilidad del inmueble y el inmueble dice que es responsabilidad de expedía… FRUSTRANTE como bien dice el último mensaje del equipo de expedía. Mal ambos. Pero el inmueble es el peor
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
Llegamos tarde a hacer el check in , nos comunicamos con el hotel , y sin problema nos apoyaron .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JOSE GILBERTO OTONIEL

Liked: Cleanliness, amenities, property conditions & facilities
Excelente anfitrión y muy accesible. Muy recomendable La vista es bonita, especialmente en la mañana
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar increíble y la anfitriona de lo mejor
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

JOAQUIN

Disliked: Staff & service, amenities
No nos pudimos quedar en el hotel. Nada que ver con las fotos de Hotels. Olor a himedad en habitacion. Cuarto mal hecho. Sin tv que no especifican. Ubicación terrible. De hecho solicitamos cancelación pero aun no hemos twnido respuesta
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sra Norma, muy amable
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Gabriela

Disliked: Cleanliness, property conditions & facilities
Primero que nada, el camino para llegar ahí está horrible. Al llegar ahí el chico de la recepción muy amable pero el cuarto olía súper mal, había telarañas por todos lados, tan mal estaba que decidimos irnos de ahí en una hora, a la mañana siguiente me llama una mujer preguntándome porque no llegué al lugar y le dije que porque no era lo que esperaba y me contestó “es la selva no sé qué esperabas” yo aún tenía la llave del lugar porque había reservado dos días y la mujer gritándome en el teléfono. Súper mala experiencia.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy bien , son cabañas rústicas dentro de la selva a la orilla de la laguna, muy bonito para estar en contacto con la naturaleza
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel emplacement avec accès à la lagune. Acceuil agréable de Norma
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

David Osorno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, lleven repelente..
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jessica

El lugar es muy bonito y las casitas del árbol son un detalle excelente. Tal cual, el lugar es para desconectarte de todo. Lo malo es que para llegar, es un camino de terraceria largo y tedioso.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

angel Armando

Liked: Room comfort

No fue agradable

No esperábamos recorrer 3 kilómetros a campo traviesa y a 8 km de Bacalar . El camino a las instalaciones muy malo
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sairi

Liked: Cleanliness, staff & service, property conditions & facilities
Es forzoso llegar en auto, todo es terracería, pero vale la pena ver toda la naturaleza, una vez en el lugar todo es muy tranquilo y si buscas unas cabañas estás son realmente acogedoras y muy coquetas, los anfitriones son súper cordiales, los alimentos muy ricos. Cuentan con un kayak el cuál lo ocupamos sin ningún costo para ir a dar una vuelta a la laguna la cual es super tranquila y linda, si buscas pasar tu día para desconectarte y conectar con la naturaleza éste es el lugar ideal, nos encantó a mi esposo a mi hijo de 4 años y a mi, muchísimas gracias por su hospitalidad.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Javier

El lugar es básico. La habitación también . Caro para el servicio y las instalaciones que ofrecen. Los empleados chatean con el celular mientras les hablas.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ernesto

Liked: Staff & service, property conditions & facilities

Relax y conectarse con la naturaleza.

Definitivamente este hotel es para una experiencia de relax y contacto con la naturaleza, nos alojamos en la cabaña principal con vista a la laguna y nos pareció ligeramente diferente a la foto, en algunos detalles, el techo es completamente de huano por lo que puedes esperar que cualquier animal se interne en la cabaña, hay aberturas por toda la cabaña donde pueden entrar moscos, a pesar de que fumigaron cuando llegamos, si pudimos observar algunos animalitos a excepción de moscos, gracias a Dios. Hay que mencionar que la cabaña NO TIENE AC, por lo que solo contarás con ventilador y la brisa de la laguna. Si todo lo anterior no representa problema para ti...entonces es el lugar ideal, buen servicio de los encargados, muelle prácticamente privado para nadar, servicio de kayacs, etc. El desayuno que incluye es súper simple por lo que seguramente te quedarás con hambre y tendrás que pedir algo adicional con costo. Pudimos observar el el check in que cobran 25dlls por llevar mascota a pesar de que en hoteles.com no indica costo alguno. El lugar maravilloso para conectar con la naturaleza y relajarte lejos de absolutamente todo.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Xiuhtic

Liked: Cleanliness, staff & service, property conditions & facilities
Fue una experiencia memorable en Villa Santuario. El gerente y la chef fueron los más atentos y amables con nosotros. El hotel está situado en una ubicación aislada del bullicio de Bacalar lo que facilitó que la visita fuera para descansar y admirar la increíble belleza del lugar. La recomendación para esta y cualquier otra zona desde Cancún hacia el sur es rentar un auto porque en general el transporte público/taxis es escaso. Definitivamente volveré.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jorge Alejandro

Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jose

Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025
Verified

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Verified

10/10 Excellent

jerry l

Stayed 1 night in Jun 2023