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ZENSUS LAGUNA

Property class: 2

Photo gallery for ZENSUS LAGUNA

A balcony with a view of the ocean and a chair.
A neatly made bed with white and teal bedding, a teal throw pillow, and a white towel folded at the foot of the bed. There is a nightstand with a lamp and a phone on it.
A wooden pier extending into clear turquoise water, supported by wooden posts, with a simple wooden structure at the end.
A balcony with a table and chairs, overlooking a body of water and a thatched structure.
A balcony with a view of the sea, a small pool, and outdoor seating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View map
Laguna Bacalar, Bacalar, QROO, 77936

Room options

View all photos for Standard Studio

A neatly made bed with a swan-shaped towel and a teal pillow, a small bedside table, a wall-mounted abstract painting, and a patterned rug.

Standard Studio

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

A balcony with a view of the ocean and a chair.

Superior Suite

  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

About the area

Bacalar

At ZENSUS LAGUNA you'll be within the area of popular attractions like Lake Bacalar and Laguna Bacalar Ecological Park. Highlights at this hotel include an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a terrace and a garden. Plus you'll find a fridge in a common area. .Sights you'll find in the area of this Bacalar hotel include Polytechnic University of Bacalar and Ecopark Bacalar.

Restaurants

  • asadero el establo
  • La Playita
  • I Scream Bar
  • La Trattoria 46
  • El Enchanto Bacalar

About this property

ZENSUS LAGUNA

ZENSUS LAGUNA offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 1 guestroom or unit
  • Poolside lounge chairs
  • Terrace
  • Garden
  • Smoking in designated areas
  • Fridge in a common area
Air-conditioned accommodation at ZENSUS LAGUNA offers shared/communal kitchens and a hairdryer. 60-inch Smart televisions come with Netflix.

Guests have access to shared bathrooms. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

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Tropic Bacalar Hotel
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  • On private beach
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 159 reviews
The price is NZ$159
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Games
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 February 2026 to 4 January 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • Cleaning fee: MXN 300 per accommodation, per night (varies based on the length of stay).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

ZENSUS LAGUNA Bacalar
ZENSUS LAGUNA Private vacation home
ZENSUS LAGUNA Private vacation home Bacalar

Frequently asked questions

What is the cancellation policy at ZENSUS LAGUNA?

ZENSUS LAGUNA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ZENSUS LAGUNA?

Yep, ZENSUS LAGUNA has a free self car park.

Are there any beaches close to ZENSUS LAGUNA?

The closest beach to ZENSUS LAGUNA is Dos Mulas (30 km).

Does ZENSUS LAGUNA have a pool?

ZENSUS LAGUNA has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from February 1 2026 until January 4 2027 (completion date subject to change).

Is there a free airport shuttle available at ZENSUS LAGUNA?

No, ZENSUS LAGUNA does not offer an airport shuttle service.

What time are check-in & check-out at ZENSUS LAGUNA?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at ZENSUS LAGUNA?

No, pets are not allowed.

ZENSUS LAGUNA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

nelson

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms,good staff,family friendly and jose was the best.i felt at home
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Rachel

Liked: Cleanliness, room comfort

Visit Bacalar

You need to be prepared with your own amenities - very rustic set up but nice and clean
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Rossana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Directamente en la laguna. Las vistas son muy lindas y las habitaciones muy cómodas. Un lugar para descansar verdaderamente.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

jose daniel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024