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The Ravenala Attitude

4.0 star property
Family fun on the beach, with outdoor pool, near Turtle Bay Marine Park

Photo gallery for The Ravenala Attitude

Relax by the serene pool surrounded by lush palm trees and lounge chairs.
Relax in a spacious lounge area with sofas, chairs, and a wooden table, surrounded by floor lamps and large windows offering a tropical view.
Enjoy meals in this stylish dining area with a large window, wicker chairs, and a beautifully set table.
Bathroom features a vanity with a large mirror, pendant lights, and three round mirrors.
Relax in a serene beachside lounge with comfortable seating and stunning sea views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Spa
The current price is NZ$373
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Baie aux Tortues, Balaclava
  • Turtle Bay
    ‪3 min walk‬
  • Turtle Bay Marine Park
    ‪8 min walk‬
  • Trou aux Biches Beach
    ‪8 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪50 min drive‬

Room options

View all photos for Family Suite (OTA)

Family Suite (OTA)

Family Suite (OTA)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite (Seafront)

Relax in comfort with a large bed, a stylish chair, and a nautical-themed artwork.

Executive Suite (Seafront)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 64 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Couple)

Suite (Couple)

Suite (Couple)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 64 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Balaclava

A family-friendly stay in Balaclava awaits you at The Ravenala Attitude. You'll be 1.3 km (0.8 mi) from Turtle Bay Marine Park and 9.5 km (5.9 mi) from Maheswarnath Mandir. Highlights at this beachfront resort include 9 restaurants, 6 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The buffet restaurant, Mozaik, serves international cuisine and is open for breakfast and dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. 13864 square feet (1288 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Balaclava resort include Sir Seewoosagur Ramgoolam Botanical Garden and Chateau de Labourdonnais.
View more Resorts in BalaclavaOpens in a new window

What's nearby

  • Turtle Bay - 3 min walk - 0.3 km
  • Turtle Bay Marine Park - 8 min walk - 0.7 km
  • Balaclava Beach - 8 min walk - 0.7 km
  • Le Goulet Beach - 7 min drive - 4.5 km
  • Trou aux Biches Beach - 8 min drive - 7.4 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 62 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Beach Grill @ Westin Turtle Bay 5* - ‬3 min drive
  • ‪Veda - ‬4 min drive
  • ‪Senso Restaurant - ‬4 min drive
  • ‪La Croque - ‬4 min drive

About this property

The Ravenala Attitude

Family fun on the beach, with outdoor pool, near Turtle Bay Marine Park
Some rates at The Ravenala Attitude are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Ravenala Attitude, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and windsurfing.

There are 9 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers a complimentary children's club, an outdoor pool and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Balaclava resort.

  • 272 guestrooms or units
  • 2 levels
  • 9 dining venues
  • 6 bars or lounges
  • 13864 sq ft of conference space
  • 1288 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool
The Ravenala Attitude offers 272 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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  • Spa
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4.4 out of 5, Excellent, 237 reviews
The price is NZ$352
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 30 to 52 for adults and EUR 23 to 52 for children
  • 6 bars/lounges
  • 9 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • A Tavola!
  • Madame Ming
  • Mozaik
  • O
  • The Bistrot

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (13,864 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a river
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ravenala Attitude

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 to 52 for adults and EUR 23 to 52 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

La Plantation Mauritius
La Plantation Resort Mauritius
Mauritius Plantation
Mauritius Plantation Resort
Plantation Mauritius
Plantation Resort Mauritius
Ravenala Attitude Hotel Balaclava
Ravenala Attitude Hotel
Ravenala Attitude Balaclava
Ravenala Attitude
Ravenala Attitude Resort Balaclava
Ravenala Attitude Resort
The Ravenala Attitude Resort
The Ravenala Attitude Balaclava
The Ravenala Attitude Resort Balaclava

Frequently asked questions

What is the cancellation policy at The Ravenala Attitude?

The Ravenala Attitude offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ravenala Attitude?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at The Ravenala Attitude on 21 Aug 2025 start from NZ$373.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ravenala Attitude?

Yep, The Ravenala Attitude has a free self car park. Onsite parking is limited.

Are there any beaches close to The Ravenala Attitude?

Yep, The Ravenala Attitude is a short 15-minute walk from Balaclava Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Ravenala Attitude?

Yep, there is an onsite spa at The Ravenala Attitude. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Ravenala Attitude have a pool?

The Ravenala Attitude has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Ravenala Attitude?

The Ravenala Attitude features a full-service spa, a nightclub and an outdoor pool.

What makes The Ravenala Attitude a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Ravenala Attitude.

Is The Ravenala Attitude family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that The Ravenala Attitude is a hit with families.

Does The Ravenala Attitude serve breakfast?

Yeah, buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at The Ravenala Attitude?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ravenala Attitude?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ravenala Attitude?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Ravenala Attitude?

No, pets and service animals are not allowed.

The Ravenala Attitude Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 286 reviews
Rating 8 - Good. 111 out of 286 reviews
Rating 6 - Okay. 22 out of 286 reviews
Rating 4 - Poor. 11 out of 286 reviews
Rating 2 - Terrible. 4 out of 286 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gianluca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to visit Mauritsius. Located in a lovely bay, the resort offers you variety of activities to do and a wide selection of food for any taste! The hotel staff is polite and cheering, always available to give advices or suggestions. In particular, I would like to thank Ismail, and the boathouse team!
Stayed 8 nights in Apr 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Just left the ravenala following 5 night stay. We had no compliants at all. We stayed in the adult zone where you get your own bean bag loungers on the beach. The room was very clean, housekeeping are incredible. Each day the room was spotless and care taken with items in the room. Huge thanks to the staff at the boat house - well equipped, highly knowledgeable and happy to go out and teach. Their english is very good too. The added options of glassbottom tour was excellent. Food was good and plenty of options. Yes there are a few - maybe 3 stray dogs on the beach but they do not bother you and the staff look after them and feed them. Well worth a stay and would go back again! Fabulous sunsets as well.
Stayed 5 nights in Dec 2024

6/10 Okay

Yash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely. Really comfortable stay
Stayed 8 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Overall hood stay.

Overall hood stay, room was upgraded which was fantastic with a private beach. Hotel rooms and bathroom is in need of a refurbishment. Buffet Food overall was not that good, the best service and food we had was at the kot nou. The staff at the bistro require customer service training and be trained to greet and smile.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tirendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the Ravenala

Nice stay at the hotel. Good customer service, all the staff were friendly and helpful and polite. Always being served with a great smile on the face
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Vikesh and Prina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, however the birds do spoil it a littlebit as they are always about when it is meal times, and the stray dogs.
Stayed 10 nights in Feb 2024

10/10 Excellent

CONSTANTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with an amazing staff! We stayed in room 1200 for 8 days and I can say we had one of the best experience This resort offers you everything you need-high style dining in restaurants, beautiful beach with so many water activities, very good entertainment staff, beautiful landscape, friendly people everywhere ( front desk and beach bar especially) Thank you for making our staying there memorable and we will definitely return to this place!
Stayed 6 nights in Feb 2024

10/10 Excellent

CONSTANTIN

Stayed 2 nights in Feb 2024

10/10 Excellent

Nuno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Dec 2023

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities

A 3 star at best! Ignore the marketing photos

This hotel is marketed as a 4 star hotel with some amazing photos. These were likely taken when it was built and new. I’ve attached photos of our room, it was actually very dirty on close inspection. I had to keep calling Guest Service all week to fix issues. Cockroach in the room, again not the end of the world but not great. We were attacked by stray dogs outside of our room and another guest was bitten. I reported it but it was never followed up. Food is honestly average. On the first day we were told every other restaurant was fully booked at 6.30pm (kids) to their credit, the guest team eventually found us reservations. Strangely these restaurants were always quiet too? A 20 min round trip taxi to the supermarket cost £26. Surprising! As we checked out, I gave the feedback directly and they didn’t really want to talk about it. I also spoke to Hotels.com who were quite unhelpful and just referred me to the hotel. The kids club only had a handful of children in it. The reality is that your kids will just want to play by the pool, so I wouldn’t book this hotel on that basis. You will most likely eat at the buffet for all meals most of the trip. Just bear this in mind as it can get quite repetitive. If you get a good deal, it is probably worth it but I would not be happy paying full price for this hotel expected 4 star quality.
Stayed 7 nights in Dec 2023

10/10 Excellent

Roshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some of the employees were really special. Sweety at the Bistro was wonderful, helpful, and seemed to know exactly what we needed and was spot on. Front desk employees were courteous and helpful. Food options and restaurants were very nice. Maintenance workers were noisy in the mornings. We could have done without the initial resort tour prior to check in. The check in process is too long.
Stayed 9 nights in Nov 2023

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really make this place, the bar, boathouse and activities staff in particular. It has a relaxed and charming atmosphere, rather than a sanitised 5star. Our kids (11,9 & 5yrs) didn’t go in kids club but the staff played table tennis, drafts and chess with them around the beach allowing us to relax. The Sunset on the beach at night is breath taking.
Stayed 10 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a Family Stay. Spacious room and excellent pools. The only letdown was some of the service in the restaurants which was often very slow.
Stayed 7 nights in Oct 2023

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Ravenala Attitude hotel. The food was delicious great choice for everyone especially the sushi at Lime, ground floor executive beachfront suite massive & great position, the gardens & pools were spectacular too. Everyone of the staff was so genuinely friendly & helpful, they were all really proud to work for the company who in turn look after & appreciate their colleagues. We got married whilst there, beautiful & perfect in every way. Sneha went out of her way to ensure everything was just how we wanted it. Thank you for all the wonderful memories we will have forever.Totally recommend this hotel 5*
Stayed 12 nights in Sep 2023

10/10 Excellent

Nathan, Gibraltar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Neela

Stayed 1 night in Jul 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Just returned from 10 days at the Ravenala Attitude, wonderful young and friendly staff, easily got sunbeds and reservations for the many restaurants. Basic evening entertainment, small group, dj or sega dancers. Spotlessly clean all round and the restaurant meals were mostly good, drinks were not premium unfortunately so took a while to find the decent ones. I got the impression the hotel was not full but I may be wrong about that. All in all had a good time and would consider staying at the Ravenala again.
Stayed 10 nights in May 2023

10/10 Excellent

Lisa Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Such lovely staff and so many activities for us all to enjoy. Food was great too. We had a few maintenance issues in the room but the staff were very attentive. We would definitely return.
Stayed 9 nights in Apr 2023

10/10 Excellent

shelly Reean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

6/10 Okay

Rakan

Travelled with family and small children
Liked: Staff & service, amenities
I was not upgraded nor i was offer an upgrade. The room I was giving was close to the end of the property far from the swimming pool and the beach. The staff was nice. But the check in process was not impressive
Stayed 4 nights in Mar 2023

8/10 Good

Lucie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Having just returned from a lovely family holiday I don’t normally write reviews but thought I would share my positives and negatives. Positives: staff! They are wonderful, so friendly, always happy to help and share all of their top tips and fixed anything that we had an issue with which really made any of our issues no problem at all!! They moved our room as we were at the far end of the hotel to be closer to the pool which was great Great water sports facilities - snorkelling trips, glass bottom boat, kayaks, sups etc. Good choice of restaurants although food could be a bit hit and miss! Riveria was definetley worth the extra cost. Madame Ming was lovely. Kids club was great and so much on offer. Dolphin watching, swimming with turtles 1.5hr boat trip was great (4,500MR) Negatives - facilities are quite tired and cleaning in rooms/communal toilets could be better. Our air con was very noisy and leaked as well as the baths. Tick ridden stray dogs which are not looked after by the hotel. A comment we had previously read which didn’t affect our perception as already aware but to note the water can be less ‘Indian ocean’ due to the river meeting the sea, the sand is a little building sand but perfect shallow calm waters for kids to swim in. Quite a few restaurant choices although mainly all located next to each other and food was quite hit and miss. The pool was green and cloudy most of the stay which seemed to be due to an over chemical use. Overall a great stay
Stayed 9 nights in Feb 2023