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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property
Beachfront hotel with 5 restaurants and 2 outdoor pools

Photo gallery for The Westin Turtle Bay Resort & Spa, Mauritius

2 outdoor pools, pool umbrellas, pool loungers
Lobby
5 restaurants, breakfast, lunch, dinner served; Indian cuisine
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Gym
The current price is NZ$761
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Turtle Bay, Balaclava
  • Place, Turtle Bay
    ‪2 min walk‬
  • Place, Turtle Bay Marine Park
    ‪3 min drive‬
  • Place, Trou aux Biches Beach
    ‪10 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪49 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
  • 63 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
Private bathroom
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
Private bathroom
  • 63 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
Private bathroom
  • 63 sq m
  • Beach view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Family Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
Private bathroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
Hairdryer
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Bathrobes
Separate bath and shower
  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Balaclava

A luxury stay in Balaclava awaits you at The Westin Turtle Bay Resort & Spa, Mauritius. You'll be steps from Turtle Bay and 2.4 km (1.5 mi) from Le Goulet Beach. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and steam room. The steakhouse, Beach Grill, is open for lunch. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 3037 square feet (282 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Balaclava hotel include Trou aux Biches Beach and Grand Bay Beach.

What's nearby

  • Turtle Bay - 2 min walk - 0.2 km
  • Turtle Bay Marine Park - 3 min drive - 3.3 km
  • Balaclava Beach - 3 min drive - 3.3 km
  • Le Goulet Beach - 4 min drive - 2.2 km
  • Trou aux Biches Beach - 10 min drive - 9.6 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 59 min drive

Restaurants

  • ‪Jade Restaurant - ‬4 min drive
  • ‪Cumin - ‬5 min drive
  • ‪Senso Restaurant - ‬4 min walk
  • ‪Zoli Mamzel - ‬5 min drive
  • ‪Seasonal Tastes - ‬1 min walk

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

Beachfront hotel with 5 restaurants and 2 outdoor pools
Some rates at The Westin Turtle Bay Resort & Spa, Mauritius are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Turtle Bay Resort & Spa, Mauritius, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, outdoor tennis courts and a health club. Free self parking and valet parking are available.

This 5-star Balaclava hotel is smoke free.

  • 190 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 3037 sq ft of conference space
  • 282 sq. m of conference space
  • Built in 2014
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free children's club
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,037 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.51 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

Frequently asked questions

What is the cancellation policy at The Westin Turtle Bay Resort & Spa, Mauritius?

The Westin Turtle Bay Resort & Spa, Mauritius offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Turtle Bay Resort & Spa, Mauritius?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Westin Turtle Bay Resort & Spa, Mauritius on 1 Dec 2025 start from NZ$749.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Turtle Bay Resort & Spa, Mauritius?

Yep, The Westin Turtle Bay Resort & Spa, Mauritius has a free self car park and free valet parking.

Are there any beaches close to The Westin Turtle Bay Resort & Spa, Mauritius?

The closest beach to The Westin Turtle Bay Resort & Spa, Mauritius is Trou aux Biches Beach (7.2 km).

Is there a spa on site at The Westin Turtle Bay Resort & Spa, Mauritius?

Yep, there is an onsite spa at The Westin Turtle Bay Resort & Spa, Mauritius. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Westin Turtle Bay Resort & Spa, Mauritius have a pool?

The Westin Turtle Bay Resort & Spa, Mauritius has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Westin Turtle Bay Resort & Spa, Mauritius?

The Westin Turtle Bay Resort & Spa, Mauritius features 2 outdoor pools, a full-service spa and a health club.

Is The Westin Turtle Bay Resort & Spa, Mauritius family-friendly?

You bet! With amenities such as a free children's club, a playground and 2 outdoor pools, it's no surprise that The Westin Turtle Bay Resort & Spa, Mauritius is a hit with families.

Does The Westin Turtle Bay Resort & Spa, Mauritius serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Westin Turtle Bay Resort & Spa, Mauritius?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Westin Turtle Bay Resort & Spa, Mauritius?

Yep, The Westin Turtle Bay Resort & Spa, Mauritius has 5 restaurants.

What time are check-in & check-out at The Westin Turtle Bay Resort & Spa, Mauritius?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Turtle Bay Resort & Spa, Mauritius?

No, pets are not allowed.

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 275 reviews
Rating 8 - Good. 73 out of 275 reviews
Rating 6 - Okay. 15 out of 275 reviews
Rating 4 - Poor. 7 out of 275 reviews
Rating 2 - Terrible. 3 out of 275 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ameera raj

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

riyaa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, great resort, great location..wonderful staff very accommodating helpful.. fantastic facilities pool , gym , spa , restaurants ..
Stayed 6 nights in Jul 2025

6/10 Okay

Rajender

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room cleaning was terrible. Nothing was actually cleaned—just the bed linen was put back in place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Douglas

Stayed 7 nights in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful beachfront resort with excellent staff and amenities. We just returned from a 4 day stay and the only downside was that the trip was not longer. Large spacious rooms, lovely well kept grounds, super friendly and helpful staff, great selection of restaurants and food and daily activity programs. Highly recommend this beautiful, well run resort.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2025

10/10 Excellent

Benjamin Jack

Stayed 13 nights in May 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacances Maurice

Nous avons passé un très bon séjour en famille et félicitations à tout le personnel de l hotel .
Stayed 8 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Nina T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our time in Mauritius, and particularly our time at the Westin Turtle Bay Resort. The resort itself is absolutely amazing, spacious and boasts most amenities one may require, including a full gym and spa, two beautiful massive pools (one for families, other for adults only), five different restaurants with a great variety of foods, extensive coastline (be mindful of sea urchins - although the sea life among the corals once inside the sea is breath taking!) and a boat house offering most water sports, including diving! Only thing missing was a small shopping centre nearby as getting any shopping involves a spot of travel. Additionally, the staff made our stay the most memorable holiday we have had to date. The food and beverage crew, from management through their amazing chefs including Rudy and Akash, to the waiting staff, particularly Seam, Roshan and Raja ensure each and every request we had was accommodated promptly, and in superb fashion. The pool side team, lead by Jerome and Steeven, including Noah, Nass and Dylan made sure we had absolutely the most incredible holiday! We cannot wait to be back there, and we've only just got home 💜~💜~
Stayed 14 nights in Apr 2025

10/10 Excellent

Khalid

Travelled with partner
Liked: Amenities
I loved it here so much! The staff is soo soo soo kind snd welcoming the property is absolutely beautiful and breathtaking. Definitely recommend
Stayed 7 nights in Apr 2025

10/10 Excellent

reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff , friendly and professional. Amazing place worth another visit
Stayed 10 nights in Mar 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Adrian

Stayed 3 nights in Apr 2025

6/10 Okay

SUKAINA

Liked: Cleanliness, amenities, property conditions & facilities
I recently visited and had a generally pleasant stay. The green space around the property was beautiful, creating a sense of tranquility that was perfect for unwinding. The pool was a standout feature — great for relaxation and very well-maintained. Cleanliness throughout the facility was excellent, and the overall atmosphere was very relaxing. I felt at ease and truly enjoyed the peaceful surroundings. However, the experience wasn’t entirely perfect. The food options and quality were very disappointing, and the layout of the food stations was disorganized and chaotic, making it difficult to navigate. Additionally, the staff didn’t seem particularly eager to help, which was a bit of a letdown. While the setting was wonderful, there are areas that need improvement, particularly when it comes to food and customer service. If you’re a frequent traveler to the Gulf States, you might find this experience underwhelming.
Stayed 10 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful spot to relax. Staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Sharon Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Could not fault the food, drink or staff. Would definitely recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Bhavinkumar

Stayed 8 nights in Feb 2025

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the hospitality and kindness from all of the staff, all the food options were great at all restaurants, with something for everyone, including the buffet, the all inclusive package included well made cocktails and non alcoholic options, lots of activities available. Very relaxing stay, We can’t wait to come back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Mohammed Yusuf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start. They took me around in golf carts so i dont have to walk in the sun and heat, they had the best staff team ive met in all my life, the food was amazing not a single thing to complain about. The hotel was clean, cool and there was lots of things to do. I was helped mostly by Yash, Rajvir, Sarvesh, Atish, Ben, avi and the house keeping lady. The hotel had a games room and snooker room that i used every night, entertainment every night at the retreat, bar open all day and night and coconut stall. The spa and massage was amazing, quite expensive but was amazing. I did not walk past a single staff member without them greeting me in such a kind way and bowing their heads. I truly felt like i owned the place. The two pools were the perfect temperature at all times and were very clean. Some of the people that stayed at the hotel were very rude to the staff members and i really feel bad they received this treatment. Overall, the hotel was the best hotel ive stayed at with the most friendliest staff ever. The hospitality is unmatched. You will not regret a single thing about booking this hotel. Thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Corey Malik, Clarkston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming!
Stayed 8 nights in Dec 2024

6/10 Okay

Sameer Chandra, London

Travelled with family
I loved the way the hotel is spread out & styled, gives it very resort, village vibes rather than a typical hotel. Beach - not the biggest fan, as there isn’t a proper one, mostly rocky & inaccessible in some areas (saw the hotels on Troux Aux Beach with plenty of sandy beach leading to the ocean with no rocks. Service was inconsistent, slow (atleast 6-7 times they completely forgot or never brought our drink orders, especially in Pool, Retreat Bar & Beach Grill Restaurant). Most staff were nice. You can clearly tell the staff tend to focus on guests from certain part of the world..just an observation. Our confirmation had “Ocean King Junior Suite” sold to us. We barely had ocean view, as we were on ground floor facing mainly the lawns & tree views. So need to double check on this. All in all - OK & nice, but not returning to this hotel. Mauritius - Yes, but perhaps try another five star hotel , that delivers more in a different location.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great introduction to Mauritius- staff cannot be faulted- they offer genuine friendly service. Food at beach grill was fantastic - food elsewhere was very good. We would definitely go back.
Stayed 2 nights in Dec 2024