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Astara Hotel Balikpapan

Property class: 3.5

Photo gallery for Astara Hotel Balikpapan

A hotel with multiple swimming pools and water slides, surrounded by multi-story buildings.
An outdoor seating area with wicker furniture and a view of the city.
A lobby with a central seating area, a reception desk, and a large screen.
A bar with wooden bar counters, stools, and shelves of bottles.
Restaurant

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$134
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
  • Place, E Walk
    ‪1 min walk‬
  • Place, Aquaboom Waterpark
    ‪5 min walk‬
  • Place, BSB Beach
    ‪6 min walk‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Ocean View

Room

Superior Ocean View

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Pool Terrace

A hotel room with a desk, two beds, a balcony, and a decorative wall panel.

Superior Pool Terrace

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

A hotel room with a bed, bedside table, lamp, and a television mounted on the wall.

Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Ocean View Room (Free 2 Tickets To Aquaboom)

A hotel room with a large window overlooking a beach and the sea.

Superior Ocean View Room (Free 2 Tickets To Aquaboom)

  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Pool View Room (Free 2 Tickets To Aquaboom)

A hotel with multiple balconies, a pool area with water slides, and a view of the sea.

Superior Pool View Room (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

A modern living room with a grey sofa, wooden coffee table, and a TV mounted on the wall.

Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

A water park with multiple slides and stairs leading to the water.

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free wired internet

View all photos for Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

A hotel room with a large bed, a TV mounted on the wall, a nightstand, and a view of the sea through a large window.

Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

  • Ocean view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, 2 Bedrooms, City View (Free 2 Tickets To Aquaboom)

A modern living room with a sofa, coffee table, and a TV mounted on a wall with decorative paneling.

Family Room, 2 Bedrooms, City View (Free 2 Tickets To Aquaboom)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

A hotel room with a bed, a desk, and a chair. There is a door leading to a bathroom and a kitchenette.

Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior City View

Room

Superior City View

  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

About the area

Balikpapan

A family-friendly stay in the heart of Balikpapan awaits you at Astara Hotel Balikpapan. You'll be steps from E Walk and 2.9 km (1.8 mi) from Aquaboom Waterpark. Highlights at this beach hotel include 3 restaurants, a winery and a free water park. .A day of pampering can include detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Aqva, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym and Turkish bath/hammam. Business amenities include 5 meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Balikpapan hotel, you'll be 2.9 km (1.8 mi) from Pentacity Mall and 3 km (1.9 mi) from BSB Beach.

What's nearby

  • E Walk - 1 min walk - 0.1 km
  • Pentacity Mall - 3 min walk - 0.3 km
  • Aquaboom Waterpark - 5 min walk - 0.4 km
  • BSB Beach - 6 min walk - 0.6 km
  • Kemala Beach - 8 min drive - 5.8 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 23 min drive

Restaurants

  • ‪Hetea - ‬1 min drive
  • ‪Excelso E-walk - ‬1 min walk
  • ‪Solaria - ‬1 min drive
  • ‪Jj Steak - ‬2 min drive
  • ‪Alta Bistro & Kitchen - ‬1 min drive

About this property

Astara Hotel Balikpapan

You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). After a day at the beach, enjoy amenities at Astara Hotel Balikpapan such as a complimentary water park, an outdoor pool and a fitness centre.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach hotel also offers an attached winery, a garden and a terrace. Self parking and valet parking are free.

  • 527 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Built in 2017
  • Winery on site
  • Childcare (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Bar or lounge
  • Bar by the pool
Astara Hotel Balikpapan offers 527 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Balikpapan hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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  • Free Wi-Fi
  • Restaurant
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The price is NZ$48
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 121,000 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aqva
  • Palm Bar and Lounge
  • Water Front Beach Club

Things to do

  • Free water park
  • Gym
  • Outdoor pool
  • Shopping centre
  • Water sports equipment
  • Winery

Family friendly

  • Free babysitting
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Astara Hotel Balikpapan

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 121000 per person
  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property Registration Number 55112, 9120017042532

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Is parking available at Astara Hotel Balikpapan?

Yep, Astara Hotel Balikpapan has a free self car park and free valet parking.

How much does it cost to stay at Astara Hotel Balikpapan?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Astara Hotel Balikpapan on 6 Oct 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Astara Hotel Balikpapan?

The closest beach to Astara Hotel Balikpapan is Kemala Beach (5 km).

Is there a spa on site at Astara Hotel Balikpapan?

There's no onsite spa, but this property does offer services like detox wraps and body wraps.

Does Astara Hotel Balikpapan have a pool?

Astara Hotel Balikpapan has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Astara Hotel Balikpapan?

Astara Hotel Balikpapan features a winery, a Turkish bath and an outdoor pool. All guestrooms come with premium bedding, room service and espresso makers.

What makes Astara Hotel Balikpapan a romantic place to stay?

An attached winery and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Astara Hotel Balikpapan.

Is Astara Hotel Balikpapan family-friendly?

You bet! With amenities such as free babysitting, free water park access and laundry facilities, it's no surprise that Astara Hotel Balikpapan is a hit with families.

Does Astara Hotel Balikpapan serve breakfast?

Yep, buffet breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Astara Hotel Balikpapan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Astara Hotel Balikpapan?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Astara Hotel Balikpapan?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Astara Hotel Balikpapan?

No, pets and service animals are not allowed.

Astara Hotel Balikpapan Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

6 days in Balikpapan

I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc. The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Stayed 6 nights in Sep 2021
Verified review

6/10 Okay

Liked: Staff & service

New hotel already showing its wear.

I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.
Verified review

6/10 Okay

Liked: Room comfort
Very disappointing
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of Money

One of the worst properties I have stayed. I will neither recommend nor would be staying there again. The staff at the reception area is good but the ones in the restaurant are useless. The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK". In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
Stayed 3 nights in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
プールは良い。必要なものはだいたいそろっている
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 수준이 너무 낮은 호텔

체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.
Stayed 2 nights in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

リーズナブルだがシャワールームに難あり

大型モールに隣接しており、食事の場所を探すのには困りません。 シャワーカーテンが無いため、トイレにかなり水がかかってしまうのは大きなマイナス点。
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer . Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Stayed 4 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019