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Hotel Neo+ Balikpapan by Aston

3.0 star property
Hotel in Balikpapan with spa services and 24-hour front desk

Photo gallery for Hotel Neo+ Balikpapan by Aston

Lobby lounge
Exterior
Karaoke room
Superior Room | View from room
Daily buffet breakfast (IDR 70000 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
Jalan Mayjend Sutoyo No. 67, Balikpapan, 76122
  • Place, Plaza Balikpapan
    ‪5 min drive‬
  • Place, Ruko Bandar
    ‪5 min drive‬
  • Place, Bekapai Garden
    ‪5 min drive‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Electric kettle
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Electric kettle
Cable channels
In-room safe
Daily housekeeping
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Premier

Deluxe Premier

Deluxe Premier

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Electric kettle
Cable channels
In-room safe
Daily housekeeping
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Balikpapan

At Hotel Neo+ Balikpapan by Aston you'll be 2 km (1.3 mi) from Plaza Balikpapan and 2.2 km (1.4 mi) from Bekapai Garden. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Noodles Now, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 3-property class Balikpapan hotel, you'll be 2.3 km (1.5 mi) from Ruko Bandar and 2.7 km (1.6 mi) from Masjid Agung At-Taqwa.

What's nearby

  • Plaza Balikpapan - 5 min drive - 1.8 km
  • Ruko Bandar - 5 min drive - 1.8 km
  • Bekapai Garden - 5 min drive - 1.8 km
  • Masjid Agung At-Taqwa - 6 min drive - 2.4 km
  • BSB Beach - 9 min drive - 3.1 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 24 min drive

Restaurants

  • ‪New Mie Gili I - ‬2 min walk
  • ‪Martabak Terang Bulan HOLLYWOOD - ‬5 min walk
  • ‪Warung Asri - ‬3 min walk
  • ‪Pangsit Mie Ayam Martadinata - ‬5 min walk
  • ‪Soto Jawa Gn. Sari - ‬6 min walk

About this property

Hotel Neo+ Balikpapan by Aston

Hotel in Balikpapan with spa services and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Neo+ Balikpapan by Aston also features spa services, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Balikpapan hotel is smoke free.

  • 101 guestrooms or units
  • 7 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Neo+ Balikpapan by Aston offers 101 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Balikpapan hotel provides complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 70,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Noodles Now

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 70000 for adults and from IDR 70000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property is also known as

Hotel Neo Balikpapan
Neo Balikpapan
Hotel Neo+ Balikpapan
Neo Balikpapan By Aston
Hotel Neo+ Balikpapan by Aston Hotel
Hotel Neo+ Balikpapan by Aston Balikpapan
Hotel Neo+ Balikpapan by Aston Hotel Balikpapan

Frequently asked questions

Is parking available at Hotel Neo+ Balikpapan by Aston?

Yep, Hotel Neo+ Balikpapan by Aston has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to Hotel Neo+ Balikpapan by Aston?

The closest beach to Hotel Neo+ Balikpapan by Aston is Kemala Beach (3.4 km).

Is there a spa on site at Hotel Neo+ Balikpapan by Aston?

There's no onsite spa, but this property does offer services like massages.

What makes Hotel Neo+ Balikpapan by Aston a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Neo+ Balikpapan by Aston.

Does Hotel Neo+ Balikpapan by Aston serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Neo+ Balikpapan by Aston?

No, Hotel Neo+ Balikpapan by Aston does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Neo+ Balikpapan by Aston?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Neo+ Balikpapan by Aston?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Neo+ Balikpapan by Aston?

No, pets are not allowed.

Hotel Neo+ Balikpapan by Aston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Stayed 1 night in Jul 2025

10/10 Excellent

Troy

Stayed 2 nights in Aug 2025

10/10 Excellent

Troy

Stayed 1 night in Jul 2025

10/10 Excellent

Linda, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the room with other free refreshments in the lobby. Excellent value!
Stayed 2 nights in Jul 2018

8/10 Good

SANJAY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

SISILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price & Great htl. Recomended

Stayed 1 night in May 2019

4/10 Poor

bapakyana, nishinomiya

Disliked: Room comfort
ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel net hotel op een stratetigische locatie. Vriendelijk personeel, hoewel ze soms met te weinig lijken te zijn. Misschien ook de reden dat we geen hulp met de bagage kregen.
Stayed 3 nights in Aug 2018

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy nuevo con un diseño muy moderno que no pega nada con el entorno pero la verdad es que está muy limpio, el personal muy atento, te facilitan taxis mediante aplicación móvil por lo que sabes lo que te va a costar antes de pedirlo. Desayuno muy variado y bueno.
Stayed 1 night in May 2018

10/10 Excellent

Mohammad Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lahan parkir tdk besar tp untuk pelayanan yg lain sdh OK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bagus

secara keseluruhan sih bagus.. sarapannya walau tdk terlalu variatif.. tapi enak enak..cukup puas lah.. karyawannya juga ramah bangets..
Stayed 1 night in Jul 2017

8/10 Good

Neo hotel, Indonesia. Balikpapan

Liked: Staff & service, property conditions & facilities, room comfort

理想的酒店

能夠安睡的房間
Stayed 2 nights in Jul 2017