4/10 Poor
Catherine
Business traveller
30 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I did not appreciate the surprise $50 deposit needed to check in, as I had booked through a 3rd party site and there was no mention of this policy beforehand. The room was fine for what I needed, a place to sleep and shower. Aside from that, I was extremely underwhelmed. It was a handicapped accessible room; however there were numerous issues, starting with the bathroom door that didn't latch due to broken hardware, the bathroom door was also broken from being shoved against the floor mounted door stopper, the hand held shower attachment bar was pulled out at the bottom which revealed a rusted screw sticking through the shower wall and the room was arranged as to make it difficult to maneuver a wheelchair from the entrance to the bathroom. Other issues I would note are more inconveniences, such as no instruction to access wifi, no "do not disturb" sign, no TV guide or instructions and no directory for local restaurants/delivery options. The room was suitably clean, so that was a small positive to my stay. Overall not a great experience and I will find another option next time I'm in the area.
Catherine
Stayed 2 nights in Apr 2025