4.5 out of 5

"Probably one of the worlds better on-airport hotels. " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

A luxury stay in Bang Phli awaits you at Novotel Bangkok Suvarnabhumi Airport. You'll be 19.5 km (12.1 mi) from Samitivej Srinakarin Hospital and 20 km (12.4 mi) from Siam Park City. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa.

You can enjoy TVs with satellite channels, and all 612 rooms feature free WiFi, separate bathtubs and showers and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. In-room massages, safes and hairdryers are also available.

A day of pampering at Vous Spa can include Thai massages and body treatments along with access to the spa tub. The restaurant, Golden Village, serves Chinese cuisine and is open for lunch and dinner. Touchdown is the hotel's own sports bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, health club and sauna. Business travellers can take advantage of conference space and a business centre. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 4:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Sights within a 20-minute drive of this 4.5-star Bang Phli hotel include The Mall Bangkapi and Seacon Square.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
NZ$218 per night

Executive Room (Executive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Novotel Bangkok Suvarnabhumi Airport ratings based on 102 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Bangkok Suvarnabhumi Airport

Everyone (63) Couples (21) Family (19)
5 out of 5
Great place to stay but didnt know it had an underpass under airport so you could walj directly there. Should let customers know how close to airport it is and that they have there own free bus running every 10 minutes from airport. We had a seedy taxi driver that drove us all the way to the novotel at bangkok city for 600 baht. Then had to pay another taxi 500 baht to get back.

Posted by on 5 Jun. 2019

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3 out of 5
Very convenient. Close to the airport with a free shuttle (and greeting point 4) Pretentious and not in keeping with the friendly Thailand experience we had at all our other (just as expensive) hotels

Posted by on 18 May 2019

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4 out of 5
Very close to the airport, walking distance. Rooms a good size. Quiet and clean. Perfect for a transit stopover.

Posted by on 16 Mar. 2019

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5 out of 5
The staff were so bubbly and eager to please. The room was clean and well appointed. It was a shame that the swim up bar was being renovated during our stay.

Posted by on 11 Feb. 2019

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4 out of 5
Nice hotel. Very convenient especially when you have early flight. Short walk to airport

Posted by on 1 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Christophe G

Dear Valued guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe G General Manager

5 out of 5

Posted by on 8 Oct. 2018

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Comment from Hotel Management

9 Oct. 2018 by Christophe G.

Dear Valued guest, Thank you for choosing Novotel Bangkok Suvarnabhumi Airport as your accommodation during your visit to Bangkok and it was a genuine pleasure to be of service to you. Sincerely,

4 out of 5
Very comfortable room, clean with good facilities. We had gone there to sleep before our ongoing journey. Unfortunately we were woken in night by banging from outside or next door - never made out where noise was coming from. This spoiled our visit somewhat. Also, a few more tea bags and milks would have been much appreciated. So many good things about this hotel so it seems a shame a little thing like that can be missing. Overall, we appreciated the comfort of this hotel.

Posted by , from Australia on 4 Oct. 2018

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Comment from Hotel Management

9 Oct. 2018 by Christophe G.

Dear Valued guest, It was a great pleasure to have you staying with us again and we appreciate your review on Expedia. We are happy to read that your overall experience was memorable and you had a fantastic stay with us from arrival to departure. It was sad to know that you were woken up by noises, Apart from this I hope you stay had been great and convenient . It would be our pleasure to welcome you back again soon. Sincerely,

4 out of 5

Airport Hotel

Location: Lower floor of the airport terminal easily accessed by walkway from the hotel and gives visitors a quick view of Thai life,restaurants, food stalls, e
Probably one of the worlds better on-airport hotels.

Posted by on 23 Jul. 2018

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Comment from Hotel Management

25 Jul. 2018 by Christophe G.

Dear valued guest, Thank you for giving us a perfect review and for recommending our hotel to other travelers. The voice of customers is critical in maintaining our high standards and I am pleased to see such a high score. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager

5 out of 5
We chose this Hotel for its proximity to the Airport. We flew in late in the evening and needed to be able to meet an early departure the next morning. The Novotel far exceeded our expectations of an Airport Hotel

Posted by , from Melbourne Australia on 14 Apr. 2018

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Comment from Hotel Management

20 Apr. 2018 by Christophe Geoffroy

Dear Sue, Thank you very much for your stay with Novotel Bangkok Suvarnabhumi Airport Hotel and your kind feedback! It is a great pleasure to read your review. We strive to maintain high standards of customer service and we are so grateful that we succeeded in creating a memorable experience for you. If there is anything we can do prior your future stay, please do not hesitate to contact me at your convenience. Sincerely yours, Christophe Geoffroy General Manager

5 out of 5
Best bar I have ever had a beer in. Staff great, beer cold and a good price.

Posted by on 2 Apr. 2018

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Comment from Hotel Management

2 Apr. 2018 by Christophe Geoffroy

Dear valued guest, I want to thank you for the kind words you said about our bar and beer at Novotel Bangkok Suvarnabhumi Airport Hotel. Your thoughts are important to us. I'll be sure to share it with our team. You make our jobs more enjoyable. Best Regards, Christophe Geoffroy General Manager

Property Features

Novotel Bangkok Suvarnabhumi Airport offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A sauna, spa services, and a terrace are also featured at the luxury Novotel Bangkok Suvarnabhumi Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Bang Phli hotel.

  • 612 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 814 sq. m of conference space
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (1.1 km / 0.7 mi)
  • Metro station: Suvarnabhumi Airport Station (0.4 km / 0.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Novotel Bangkok Suvarnabhumi Airport offers 612 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 4:00 AM to 10:30 AM.

Golden Village – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Touchdown – This sports bar only serves light fare. Open daily.

The Square – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Sala Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.

Kinsen – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 7
  • Thai massage
  • Body treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 750 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Suvarnabhumi Airport Hotel
  • Novotel Suvarnabhumi Airport

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.