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Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool

Photo gallery for Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool

Indoor pool, a heated pool
Lobby
Fitness facility
Interior
Exterior detail

Reviews

7.6 out of 10
Good

Entire condo

2 bedrooms2 bathroomsSleeps 6103 sq m

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Gym

Explore the area

View map
Sugar Mountain, NC
  • Place, Sugar Mountain Resort
    ‪4 min walk‬
  • Place, Grandfather Mountain
    ‪19 min drive‬
  • Place, Appalachian State University
    ‪29 min drive‬

Room options

About the area

Banner Elk

At this condo you'll be within a 15-minute walk of Sugar Mountain Resort and 4.6 km (2.9 mi) from Linville River. .Condo features a washing machine, 2 bathrooms and a fireplace. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A balcony, a sofa bed and a living room are also available. .Enjoy the indoor swimming pool, gym, Hot tub and sauna. Additionally, you'll find laundry facilities and a lift.
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What's nearby

  • Sugar Mountain Resort - 4 min walk - 0.4 km
  • Grandfather Mountain - 19 min drive - 19.0 km
  • Beech Mountain Resort - 23 min drive - 19.3 km
  • Appalachian State University - 29 min drive - 30.7 km
  • Tweetsie Railroad - 34 min drive - 36.7 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 92 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪Blink Elk Tap Room - ‬12 min drive
  • ‪Kettell Beerworks - ‬17 min drive
  • ‪Town Tavern of Banner Elk - ‬13 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool

Citadel 3626

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

Set atop the ridgeline, this bright and bold, sixth-floor condo is the perfect family retreat in the beautiful Blue Ridge Mountains. Enjoy high ceilings, panoramic mountain views, and comfortable furnishings throughout this home. Prepare anything from your morning coffee to full-course dinners in your well-equipped kitchen with a breakfast bar for two, and then dine together at the adjacent table for six. The open and sunny living area boasts a cozy, wood-burning fireplace, a flatscreen TV, and plenty of seating options for everyone in your party. And when you need a little fresh air, sit out on your balcony and take in the view. Guests of this condo will also have access to a variety of resort amenities including a complex pool, hot tub, steam room, and fitness center.

What's nearby:
This condo is located less than four miles from the Sugar Mountain Resort giving you access to 21 slopes and 1,200 feet of vertical drop. Spend a day at the Sugar Country Club where you can play golf, explore the Sugar Mountain bike park, discover Grandfather Mountain, visit the Banner Elk and Grandfather Wineries, and take in plenty of breathtaking views of the Blue Ridge Parkway, all within a five-mile radius.

Things to know:
Free WiFi
Full kitchen
Queen-size sofabed in the living area
Private washer/dryer
Elevator in the building
Snowbird-friendly.
A 4x4 is recommended in winter
* During any high peak time, renters have to park in the lower lots and be shuttled up to the top. Guests are allowed to load and unload at the building before parking in the lower lots if they prefer, especially during high peak times and holidays. Thanksgiving, Christmas, New Year’s, Fourth of July, Highland Games, Willy worm festival, Land of Oz. Parking up top is for owners or with approval from Sugar Top Resort. Sugar Top Resort makes these decisions based on the occupancy.

This property is managed by Vacasa North Carolina LLC.

Parking notes: There is free parking available for 2 vehicles.
This rental is located on floor 6.

Ski shuttle details:

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!


Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

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The Highlands at Sugar

Property amenities

Ski

  • Close to skiing
  • Snowboarding nearby

Pool/Spa

  • Communal pool
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna

Internet

  • Available in the condo: WiFi

Parking and transport

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • Books
  • Games
  • TV with cable/satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property
  • Note from host: Smoking is not permitted anywhere on the premises.

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a village
  • In the mountains
  • Near a hospital
  • Near a zoo

Things to do

  • Gym
  • Heated pool
  • Birdwatching nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Rock climbing nearby
  • Swimming nearby
  • Theme park nearby
  • Water tubing nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • Property located in a resort
  • Unit size: 1,106 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

For information about quiet hours, please refer to the listing description.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted
Smoking is not permitted anywhere on the premises.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Vrbo Property
46949

Frequently asked questions

Does Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool have a pool?

Take your pick from a heated pool, a communal pool and an indoor pool.

What luxury perks are available at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?

This property features a heated pool, as well as a fireplace and a living room.

What makes Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool a romantic place to stay?

1 hot tub, fireplaces, and private balconies all help set the scene for a sizzling getaway at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool.

Is there a private hot tub at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?

Yep, there is a hot tub.

Is there a free airport shuttle available at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?

No, Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool does not offer an airport shuttle service.

What time are check-in & check-out at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?

No, pets are not allowed.

Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.0/10

Cleanliness

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

cherylann w.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Everything was nice and clean
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Brett V.

Liked: Check-in, communication, location, listing accuracy
The condo is in ok condition. It is fair for the price in my opinion. The dishwasher was broken as well as the master bedroom window. Location and amenities are good.
Stayed 4 nights in Dec 2025
From a partner site

8/10 Good

Susan S.

Good Value, Great Views

Spectacular view and very quiet
Stayed 3 nights in Jul 2023
From a partner site

10/10 Excellent

Sarah J.

Gorgeous Grandfather View

Condo was clean, great floor plan, view was amazing, and furnishings were just right! Not cluttered but plenty of furniture! Would highly recommend!
From a partner site

6/10 Okay

Alison C.

Beautiful View

Beautiful view of Grandfather Mountain
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Jennifer B.

Liked: Check-in, communication, location, listing accuracy
The condo was nice and we enjoyed the proximity to the ski slopes and hiking at Otter Falls and Grandfather Mountain. The condo said it was pet free however we found pet hairs in the bathroom and in our sheets. I am highly allergic to down feathers and the pillows on the couch had down feathers so I had to deal with swollen eyes the whole trip. Also, the dishwasher did not work and there were dirty dishes left from the previous guests. Other than that, thank you for opening your home to us. It was a nice getaway for our family. The fireplace was so nice and relaxing.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tammy M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Satisfied guests

It was a nice place with great views! Our only complaint was when wind blew, the fireplace sounded like someone was coming down the chimney.
Stayed 4 nights in Oct 2023
From a partner site

8/10 Good

Jennifer W.

Beautiful Views

The area and the building were great. We didn’t know there was no air conditioning. Which would have been fine if our window wasn’t broken and taped up. Otherwise, the place was perfect. Very relaxing and beautiful
Verified

6/10 Okay

Victoria y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ok stay. Beautiful view.

Didn’t have sheets for the pull out (provided twin sheets for a queen pull out) and needs some updating and fixing (big “window broke do not open” sign in master). View was beautiful and property close to the places we wanted to explore!
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Heather B.

Liked: Communication
Disliked: Cleanliness, check-in, location, listing accuracy

Not so great

This place is dated and needs a major deep cleaning. The carpet is long almost like shag and has a ton of stains. All of the window treatments were broken and barely gave privacy. Would not recommend this place.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, communication
Our unit provided spectacular views. Overall, we were pretty satisfied with our unit, as it was private and quiet. Some of the drawbacks was that it seemed a little outdated, with a sort of 80s vibe. The unit needed some repairs, such as no air conditioning (in July), no handle on sliding screen door, door shelves on fridge were broken and kept falling off. Also, we had a very long walk down the endless hallway, and I'm glad I grab a luggage valet. Also, during the booking process, it should be made abundantly clear that you have to take a shuttle bus to and from the various parking lots to the condo.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Nancy S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The property was amazing. The resort and the condo itself was beautiful and well taken care of. The staff at the front desk and the shuttle drivers were awesome. The problems I had was with the condo itself. No dish towels or dish clothes. I had to use paper towels to wash off dishes and counter tops. No towels were provided for the pool. The front desk said the owner should have blue striped towels for the pool. None provided. I had to use a towel from the bathroom. Hot water problem. Turned on the hot water heater like instructed. Had hot water the first couple days. On the third day, I took a shower, but no hot water. I did not run the dishwasher as instructed because of no hot water. I hand washed the dishes and placed them on the counter. I was the only person using the property, so I did not take excessive showers.
Stayed 4 nights in Jul 2025
From a partner site

6/10 Okay

Nancy S.

Great experience with a few issues

The property was amazing. The resort and the condo itself was beautiful and well taken care of. The staff at the front desk and the shuttle drivers were awesome. The problems I had was with the condo itself. No dish towels or dish clothes. I had to use paper towels to wash off dishes and counter tops. No towels were provided for the pool. The front desk said the owner should have blue striped towels for the pool. None provided. I had to use a towel from the bathroom. Hot water problem. Turned on the hot water heater like instructed. Had hot water the first couple days. On the third day, I took a shower, but no hot water. I did not run the dishwasher as instructed because of no hot water. I hand washed the dishes and placed them on the counter. I was the only person using the property, so I did not take excessive showers. Window in main bedroom needs to be fixed, so it can be opened to allow cool air in at night. Screen door to balcony needs a handle to allow easier opening.
Verified

2/10 Terrible

Bio K.

Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication

Wasnt Clean

Sadly, the place was not cleaned before our stay. Condo had cat/dog hair throughout the entire place (floors, beds, bedsheets, under and on top of furniture), the master bathroom had pink and black mildew covering the bottom of the shower curtains, public hair on floor in bathroom and behind shower curtains and all the glass, mirrors were dirty with old fingerprints/smudges. When we informed them, they asked if they could send someone out to address the issues and we said yes, but no one came. When we informed them of this, we kept receiving a text someone would contact us, and no one ever did. Very disappointed that we paid for a cleaned place and clearly it wasnt. Asked if our cleaning fee would be credit back since we didnt get to enjoy a clean place and got, I will contact the property manager and see, then crickets. Avoid this place unless you dont mind sleeping on dirty sheets.
Stayed 4 nights in Feb 2025
From a partner site

2/10 Terrible

Ronald K.

Big Disappointment

Aside from the view, everything else was not as advertised. Missing door knobs, missing slates for window blinds, no working fireplace, no furniture on balcony, no light in refrigerator, not enough hot water for 2 people to take a shower, different coffee maker than represented, only 1 working TV out of 3. No response to fix any of these problems for entire 1 week stay. Rent at your own risk !
Stayed 6 nights in Oct 2022
From a partner site

10/10 Excellent

Savannah Dawn J.

Simply perfect

This rental was simply amazing. The space, the view, the set up was everything we wanted and more. The parking situation is a bit tedious, but otherwise, it was great. We will definitely be looking to stay here again.
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Cheryl L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful mountain condo

This was such a great place to stay to see the fall foliage and the majestic mountains. The view out of the condo was awe inspiring! Sugartop is close to the quaint town of Banner Elk with lots of great restaurants and shops. The condo itself was immaculate and the kitchen was well stocked. The furnishings are like new and very comfortable. We had a great time and give the whole experience 5 stars!!!!!
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Tracy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great family weekend

Awesome! That is the only way I know to explain our experience. Everyone was very helpful. The rooms were spotless. I don't think I have ever slept on a bed that was more comfortable than the ones we had this weekend. Thank you for making our family weekend wonderful!
Stayed 3 nights in Sep 2021
From a partner site

8/10 Good

Vincent L.

We enjoyed the stay

The view, the staff, and the shuttle service was excellent!
Stayed 6 nights in Aug 2021
From a partner site

10/10 Excellent

Lloyd and Olga Q.

Awesome!!

Everything, the view.. the beds are so comfortable. The appliances are great . Beautiful time. Thank you
Verified

10/10 Excellent

silvia m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful apartment with great views

The apartment is beautiful, comfortable and has everything you may need in the kitchen. Vacasa answered the phone promptly every time we called and they were helpful in answering the questions we had.
Stayed 5 nights in Dec 2020
Verified

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2023