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b_smart motel Basel

Property class: 2

Photo gallery for b_smart motel Basel

A check-in area with a 'b smart' sign, a reception desk, and a glass door leading to a hallway.
A building with a 'b motel' sign, multiple windows, and a 'smart' sign.
A modern interior with a staircase, a green chair, a desk, and a couch.
A breakfast bar with a coffee machine, a fruit display, and a menu board.
A hotel room with a large bed, a desk, and a mirror.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
The current price is NZ$229
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Küchengasse 13, Basel, 4051
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Comfort Double or Twin Room, 2 Single Beds

A hotel room with a large bed, a desk, a green chair, and a wardrobe.

Comfort Double or Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room, 2 Single Beds

A hotel room with a large bed, a bedside table, a TV mounted on the wall, and a window with curtains.

Standard Double or Twin Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Single Room, 1 Single Bed

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, Multiple Beds

A modern interior with a staircase, a green chair, a desk, and a couch.

Junior Suite, Multiple Beds

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

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About the area

Basel

B_smart motel Basel places you in the centre of Basel, steps from Via Gottardo and within a short 5-minute stroll of BIS Tower. .This pet-friendly hotel offers express check-in, express check-out and multilingual staff. Other amenities include a front desk safe and a lift. .Sights within a 15-minute walk of this Sankt Alban hotel include Basel Zoo and Theater Basel.

What's nearby

  • BIS Tower - 2 min walk - 0.2 km
  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km

Getting around

  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Radisson Blu Hotel Basel - ‬6 min walk
  • ‪Kaffeemacher - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • Margherita

About this property

b_smart motel Basel

As a guest of b_smart motel Basel, you'll find multilingual staff, express check-in, and express check-out. B_smart motel Basel also features a front desk safe and a lift. The front desk is open around the clock.

This Basel hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 4 levels
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • No smoking on site
B_smart motel Basel offers 18 accommodations with laptop-compatible safes and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include portable fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Air-conditioning
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Property amenities

Parking and transport

  • Offsite parking; discounts available
  • Onsite parking available only on request

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

b smart motel Basel
Helvetia Basel
b smart motel
b smart Basel
Hotel Helvetia Basel
b_smart motel
b_smart motel Basel Hotel
b_smart motel Basel Basel
b_smart motel Basel Hotel Basel

Frequently asked questions

What is the cancellation policy at b_smart motel Basel?

B_smart motel Basel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at b_smart motel Basel?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at b_smart motel Basel on 17 Aug 2026 start from NZ$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to b_smart motel Basel?

The closest beach to b_smart motel Basel is Plage de Huningue (4.7 km).

Is there a free airport shuttle available at b_smart motel Basel?

No, b_smart motel Basel does not offer an airport shuttle service.

What time are check-in & check-out at b_smart motel Basel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

b_smart motel Basel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 202 reviews
Rating 8 - Good. 90 out of 202 reviews
Rating 6 - Okay. 35 out of 202 reviews
Rating 4 - Poor. 20 out of 202 reviews
Rating 2 - Terrible. 16 out of 202 reviews

8.4/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great location and complementary coffee. Comfy beds
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially liked the coffee machine in the reception, and the quick resplnse to my questions.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Stayed 3 nights in Apr 2022
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Weng Kay

Liked: Cleanliness
Easy self check-in. Simple rooms with ample amenities that is most importantly clean. Location was great as it is near to the train station and yet not noisy or unsafe. There is a small convenience store just next to it. The only inconvenience was there was no kettle in the room so you have to go downstairs' to dispense hot water. Since there are no staff in operation - be prepared to store your luggage at the train station if you arrive too early
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Allen C

Disliked: Property conditions & facilities
I feel this place is overpriced. It is dated at a poor condition. Not very clean. Very loud. You can hear your neighbors using their bathrooms, for example. This place rates high for a convenience, but otherwise I would pass. I think you can get better value for your money elsewhere.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Mona

Disliked: Staff & service, property conditions & facilities
Self service difficult to figure out, no internet access ... breakfast is Musli
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Jacinta

Liked: Cleanliness
Disliked: Staff & service
No contact information in room if you had any questions. The QR code didnt work. Baselcard (free public transport) which ALL Basel hotel rooms are entitled to, were not issued until 8 hours after we had to email and ask for them. Only 1 Euro power socket in the entire room. Property was clean and had free tea and coffee.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Noise Noise Noise

Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Sheung Tai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Stayed 1 night in May 2024
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Sara

For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Iris

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Emiliano

Liked: Cleanliness, room comfort
Das Badezimmer ist alt, und die Dusche ist etwas veraltet
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unkomplizierter und schneller Check in am Automaten nach einer späten Ankunft am Flughafen Basel. Günstige gelegen beim SBB Bahnhof! Gratis Kaffeemaschine beim Eingang!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Gabor

Liked: Cleanliness, staff & service
In der Nähe SBB
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Alison

ziemlich dreckig
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Emiliano

Liked: Staff & service
Disliked: Property conditions & facilities
Das Badezimmer sieht furchtbar aus. Das Zimmer war ziemlich laut
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Mari

Liked: Cleanliness
Disliked: Staff & service
Greit konsept med selv inn og utsjekk. Men når det oppstår noe er det ingen å spørre. Rommet var rent og fint, men enormt varmt. Det var en vifte til den ene sengen, men ingen til den andre. Vi sov dårlig pga. varmen. Med AC hadde opplevelsen vært mye bedre. Men
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio todo y excelente ubicación
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Yasmine

Liked: Cleanliness
Sehr praktisch gelegen, direkt beim Bahnhof SBB. Jedoch laut von den Trams und vom Treppenhaus hört man alles. Das empfand ich als störend. Auch die Seitengasse, in der das Hotel gelegen ist, empfand ich als unangenehm. In der Nacht mit den zwielichten Personen, die dort herum lungerten, fühlte ich mich unwohl bei der Anreise.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Thomas

Disliked: Property conditions & facilities
Rotes rostiges Wasser beim Anstellen der Wasserhähnen. Erst nach einer Weile kam sauberes Wasser. Abgenutztes Bad, schlechter Zustand.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

GEORG MICHAEL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Anonym. Kein Personal
Stayed 1 night in Mar 2025