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Zest Harbour Bay Batam by Swiss-Belhotel International

Property class: 3

Photo gallery for Zest Harbour Bay Batam by Swiss-Belhotel International

A hotel with a modern design, featuring a prominent 'Zest Hotel' sign, multiple floors, and a view of the surrounding cityscape and water.
A buffet setup with multiple serving stations, a decorative wall with a fruit pattern, and a central floral arrangement.
A hotel reception area with a green wall, a reception desk, and a sign that reads "Zest Hotel".
A long, well-lit hallway with doors on both sides, a trash can, and a curved light fixture on the ceiling.
A hotel room with a bed, a mounted TV, a telephone, and a green wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$66
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432
  • Place, Nagoya Hill Mall
    ‪12 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Zest Twin Room

A hotel room with two beds, a wooden table, a TV, and a city view.

Zest Twin Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Zest Queen Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with a view.

Zest Queen Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Zest Superior Room

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Zest Superior Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Batam

Zest Harbour Bay Batam by Swiss-Belhotel International puts you in the heart of Batam, within a 20-minute stroll of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Citrus, serves international cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Nagoya (Lubuk Baja) hotel, you'll be 2.2 km (1.3 mi) from Grand Batam Mall and 2.5 km (1.6 mi) from BCS Mall.

What's nearby

  • Nagoya Hill Mall - 12 min walk - 1.0 km
  • Grand Batam Mall - 3 min drive - 2.3 km
  • BCS Mall - 4 min drive - 2.6 km
  • Mega Mall - 15 min drive - 14.5 km
  • Batam Center Shopping Area - 15 min drive - 14.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 35 min drive

Restaurants

  • ‪Golden Palace - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Ayam Bakar Taliwang - ‬5 min walk
  • ‪RM Bundo Kanduang - ‬8 min walk
  • ‪Manis Cafe @Novotel Batam - ‬5 min walk

About this property

Zest Harbour Bay Batam by Swiss-Belhotel International

There's a restaurant on site. Public spaces have free WiFi. Zest Harbour Bay Batam by Swiss-Belhotel International also features a garden, concierge services, and laundry facilities. Free self parking is available.
  • 181 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • Dining venue
Zest Harbour Bay Batam by Swiss-Belhotel International offers 181 air-conditioned accommodations with a safe and complimentary bottles of water. 29-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Spa
  • Free Wi-Fi
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 80,000 per person
  • A restaurant

Restaurants on site

  • Citrus

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zest Harbour Bay Batam by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 275000.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 80000 per person
  • Rollaway bed fee: IDR 275000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 55110, 8120100873211

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay
Zest Harbour Bay Batam
Zest Harbour Bay

Frequently asked questions

What is the cancellation policy at Zest Harbour Bay Batam by Swiss-Belhotel International?

Zest Harbour Bay Batam by Swiss-Belhotel International offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zest Harbour Bay Batam by Swiss-Belhotel International?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Zest Harbour Bay Batam by Swiss-Belhotel International on 15 Nov 2026 start from NZ$66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zest Harbour Bay Batam by Swiss-Belhotel International?

Yep, Zest Harbour Bay Batam by Swiss-Belhotel International has a free self car park.

Are there any beaches close to Zest Harbour Bay Batam by Swiss-Belhotel International?

The closest beach to Zest Harbour Bay Batam by Swiss-Belhotel International is Nongsa Beach (11 km).

Does Zest Harbour Bay Batam by Swiss-Belhotel International serve breakfast?

You bet, buffet brekkie is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Zest Harbour Bay Batam by Swiss-Belhotel International?

No, Zest Harbour Bay Batam by Swiss-Belhotel International does not offer an airport shuttle service.

Is there a bar or restaurant at Zest Harbour Bay Batam by Swiss-Belhotel International?

Yep, you can grab a meal at Zest Harbour Bay Batam by Swiss-Belhotel International's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Zest Harbour Bay Batam by Swiss-Belhotel International?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Zest Harbour Bay Batam by Swiss-Belhotel International?

No, pets and service animals are not allowed.

Zest Harbour Bay Batam by Swiss-Belhotel International Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 96 out of 300 reviews
Rating 8 - Good. 130 out of 300 reviews
Rating 6 - Okay. 42 out of 300 reviews
Rating 4 - Poor. 22 out of 300 reviews
Rating 2 - Terrible. 10 out of 300 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the security to check in counter and housekeeping staff....super convenient...next to the mall and ferry terminal
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shops nearby, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel worth staying
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Reasonable & convenient. Ferry Terminal is walking distance from Hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ahops nearby
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels on the door step of the ferry terminal.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite choice of hotel when travelling to Batam
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money for this clean and pretty modern hotel in the HarbourBay of Batam
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The bed was clean and the room is well maintained.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to good seafood restaurants and entertainment venues.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and comfortable
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Amenities
Near to ferry terminal
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
So clean n easy access to anywhere
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near ferry
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Harbour Bay Ferry Termina
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from ferry terminal
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Sink drainage was slow.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free parking and the hotel room sink water drainage was slow.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Amenities
Bed creepy, noisy, sound echo from corridor