Classic British Hotels - accommodation in Bedford

AVOID, the reason is that I stayed here for a few weeks a year ago and unfortunately changed rooms 6 times due to air conditioning (one worked one didn't, one didn't switch off at all) issues, parties through the night, traffic, then finally bathroom fan that just stayed on 24/7 very noisy. Finally got a good room but opposite the lift. Tried again recently but unfortunately the room had a window screwed permenantly open so went to 6 degrees at night in a cold snap, the heating had been intentionally disabled as I have a photo of the mains switch on. Main light not working room very dark. When I mentioned it to management they said switch was on which my current room in same position but Was working so in effect saying I lied. Sadly no reply after a full week after providing this evidence and chasing and them refusing to refund this one night. I never asked for previous refund first one as I got really ill due to the cold in the night. Even though there were very loud banging, and building works type noises throughout the week. Very disappointed, even the cleaning mid week she only changed the bed no towel no refills, no clean nothing. Photos attached. Emailed both front desk, spoke to them and the manager no refund, help or compensation. Avoid.

Great hotel, love the vibe . Perfect location in Cambridge . Rooms are clean , staff is great. Would def stay there again!

Breakfast was good. I was charged twice for my stay, not happy about it. Sent a message to the hotel, no reply