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Xanadu Resort Hotel - High Class

Photo gallery for Xanadu Resort Hotel - High Class

Exterior
Property video
Private beach, beach cabanas, sun-loungers, beach umbrellas
Exterior
Private beach, beach cabanas, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
The current price is NZ$865
includes taxes & fees
18 June - 19 June

Explore the area

View map
Belek Turizm Merkezi Acisu Mevkii PK 49, Serik, Antalya
  • Place, Gloria Golf Club
    ‪6 min drive‬
  • Place, Belek Beach Park
    ‪9 min drive‬
  • Place, Asklepion Spa & Thalasso
    ‪10 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, Garden View

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Room, Garden View

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Free minibar, in-room safe, soundproofing, free cots/infant beds

Junior Suite, Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Sea View

Free minibar, in-room safe, soundproofing, free cots/infant beds

Junior Suite, 1 Double Bed with Sofa bed, Sea View

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Bungalow

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Bungalow

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Bungalow Family Room (1 Bathroom)

Bungalow Family Room (1 Bathroom)

Bungalow Family Room (1 Bathroom)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Bungalow (Single Use)

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Bungalow (Single Use)

  • Garden view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Garden View (Single Use)

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Room, Garden View (Single Use)

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View (Single Use)

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Room, Sea View (Single Use)

  • Sea view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Presidential Villa, 3 Bedrooms

  • Garden view
  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

About the area

Serik

A luxury stay in Serik awaits you at Xanadu Resort Hotel - High Class. You'll be 2.7 km (1.7 mi) from Gloria Golf Club and 4.9 km (3 mi) from Belek Beach Park. Highlights at this all-inclusive hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The buffet restaurant, Ipek Yolu, is open for breakfast, lunch and dinner. With 10 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free water park. Additionally, you'll find an indoor swimming pool, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Belek hotel include Montgomerie Golf Course and Cornelia Golf Club.

What's nearby

  • Gloria Golf Club - 6 min drive - 3.4 km
  • beach near Akdeniz - 8 min drive - 5.3 km
  • Belek Beach Park - 9 min drive - 6.0 km
  • Asklepion Spa & Thalasso - 10 min drive - 6.4 km
  • Belek Mosque - 11 min drive - 9.0 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 47 min drive

Restaurants

  • ‪Le Jardin Au Printemps - ‬17 min walk
  • ‪Main Restaurant - ‬16 min walk
  • ‪Kül A La Carte Restaurant - ‬16 min walk
  • ‪Estela A La Carte Restaurant - ‬17 min walk
  • ‪Ella Fitzgerald Bar Terrace - ‬16 min walk

About this property

Xanadu Resort Hotel - High Class

Xanadu Resort Hotel - High Class is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Xanadu Resort Hotel - High Class, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Serik hotel.

  • 421 guestrooms or units
  • 7 dining venues
  • 10 bars or lounges
  • 11970 sq ft of conference space
  • 1112 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Xanadu Resort Hotel - High Class offers 421 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. A pillow menu is available. Satellite televisions are provided.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Els Pescadors
  • Ipek Yolu
  • Kebap House
  • La Cascade
  • Uskuna

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 11,970 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On a river
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 April:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xanadu Resort Hotel - High Class

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 5225

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Xanadu Resort Hotel Belek
Xanadu All Inclusive Belek
Xanadu Belek
Xanadu Hotel Belek
Xanadu Resort Hotel Belek, Turkey - Antalya Province
Xanadu Resort Hotel All Inclusive Belek
Xanadu Resort Hotel All Inclusive
Xanadu All Inclusive
Xanadu Resort Hotel Inclusive

Frequently asked questions

What is the cancellation policy at Xanadu Resort Hotel - High Class?

Xanadu Resort Hotel - High Class offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Xanadu Resort Hotel - High Class?

As of 17 Jun 2026, prices found for a 1-night stay for 2 adults at Xanadu Resort Hotel - High Class on 18 Jun 2026 start from NZ$865, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Xanadu Resort Hotel - High Class?

The closest beach to Xanadu Resort Hotel - High Class is Side West Beach (16.1 km).

Is there a spa on site at Xanadu Resort Hotel - High Class?

Yep, there is an onsite spa at Xanadu Resort Hotel - High Class. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Xanadu Resort Hotel - High Class have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Xanadu Resort Hotel - High Class have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Xanadu Resort Hotel - High Class?

Xanadu Resort Hotel - High Class features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Xanadu Resort Hotel - High Class a romantic place to stay?

A hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Xanadu Resort Hotel - High Class.

Is Xanadu Resort Hotel - High Class family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Xanadu Resort Hotel - High Class is a hit with families.

Does Xanadu Resort Hotel - High Class serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Xanadu Resort Hotel - High Class?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Xanadu Resort Hotel - High Class?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 1 until April 15.

What time are check-in & check-out at Xanadu Resort Hotel - High Class?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Xanadu Resort Hotel - High Class?

No, pets and service animals are not allowed.

Is there a golf course on site at Xanadu Resort Hotel - High Class?

There is a golf course next to Xanadu Resort Hotel - High Class.

Xanadu Resort Hotel - High Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 306 reviews
Rating 8 - Good. 41 out of 306 reviews
Rating 6 - Okay. 18 out of 306 reviews
Rating 4 - Poor. 9 out of 306 reviews
Rating 2 - Terrible. 13 out of 306 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalow we stayed would benefit from a refresh but, still a pleasant stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved everything about our stay here. Great food options, amazing amenities and performances for kids (my daughter loved Moana!). Lots of options for cocktails and a phenomenal area to swim off of the dock with a great bar out on the ocean. We will definitely return :)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, amenities
Everything is very beautiful from the reception to the departure. The resort is complete. All the meals are beautiful, delicious and varied. The rooms are kind of small.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erdem

Liked: Cleanliness, amenities, property conditions & facilities
The food was fantastic. I have been to many resorts like this in Antalya due to work but this one was out of this world!!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

RAWAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always, i love this property
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our holiday here at this hotel .Staff was very polite and helpful throughout in all aspects .
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Ercan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing for couples and families. We love everything here, the food, the pools, the beach, and the environment. We willl definitely come here again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities, nice food and amazing Staff. It’s truly a paradise for kids, our 4 year old daughter had the best time of her life. The kids club and the staff there are just amazing.
Stayed 11 nights in May 2025
Verified

10/10 Excellent

Steven Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth every penny.

We love Xanadu, They probably have the best service staff that we experienced in the Antalya hotels, and we have been to over 20 of them. Notably the service staff at the lobby cafe/bar are really good and friendly. The daily selection of food is fantastic and varied with different buffets, grills and bars to choose from. Well worth the visit and very much worth the price.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Murat

Liked: Staff & service, amenities, property conditions & facilities
Everythings iş awesome..
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Şahali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a fantastic stay at this all-inclusive resort. Traveling with a child, it was important to find a place that was both comfortable and accommodating, and this resort exceeded expectations. The staff were genuinely welcoming and always attentive, which made us feel right at home. The buffet was excellent, offering a wide variety of delicious dishes that kept both adults and kids happy. Our room was spotless, cozy, and well maintained, and the entire property was very clean and beautifully kept. It was a stress-free and enjoyable experience from start to finish. Highly recommend for families!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Onder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach should be cleaned of small stones

There were a lot of stones on the beach, our feet hurt a little bit, but other than that our experience was good.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and extremely clean and well kept Rooms a bit dated as 25yrs old resort but dining and staff more than make up for it At no point and time did we have anything except praise for them. Daniel and Willy Winka in animation team try their best to make you participate in activities. Night animation more acrobatic based than other resorts and maybe a musical stage production would be a good idea but Excellent in all manners
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Srividhya

It was great
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Space, all green, well maintained
Stayed 5 nights in Oct 2023
Verified

2/10 Terrible

Nneka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just dirty and terrible
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ladies tr

Amazing
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

DIYA-EDDIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am pregnant and was in the shower and saw lizard i was so scared i tried getting out and i hit my tummy and had some bad contractions. Also it' super noisy at night music tell 12 am. For the pool area there is no life jackets for kids it's not safe at all.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We had amazing time, the hotel was lovely, the food drink and staff were fantastic. We were treated like VIP the whole time. There is no negatives to give them. Just to say Thank you
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Dr.Reem

Disliked: Staff & service
Resort is old, no USB in the room, staff are moody
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff where so rude especially the reception area. Never again would I step foot in the place even if it was free
Stayed 8 nights in May 2023
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of season at Xanadu, generally quite quiet on the holiday maker front, and a few conferences keeping them busy - fair. - communication- some great, they’d call at the start of the week and the end to see how everything was - some not - out of season opening hours and meal availability, resort activities etc had to be figured out for ourselves. Non alcoholic beer - I get that they don’t want to be serving bottled products in the buffet, but as a non drinker on all inc, this struggle didn’t seem worth it and no one could explain it to me. I had water or tea most of the trip with the occasional soda. No major drama just inconsistent. Service inconsistency- some of the staff are wonderful - just in their natural way of being are cheery and interactive - some very sullen and you’d have to just take pot luck - I can’t say the mannerisms of the F&B leadership would have helped the vibe, they were amongst the sullen ones. Overall, fine, we wanted a warm weather low key getaway but there’s room for improvement for sure.
Stayed 7 nights in Nov 2025