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Mercure Belo Horizonte Lourdes Hotel

3.5 star property

Photo gallery for Mercure Belo Horizonte Lourdes Hotel

A modern hotel room with a large bed, bedside tables, a desk, and a chair.
A modern living room with a sofa, two chairs, a coffee table, a TV, and a wall-mounted sign.
A room with a view of a cityscape through sheer curtains, a round table with chairs, and a purple armchair.
A restaurant interior with a grid-patterned ceiling, wooden paneling, and potted plants on the counter.
A modern living room with a sofa, a small table, and a TV mounted on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$155
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, MG, 30110-110
  • Place, Savassi Square
    ‪13 min walk‬
  • Place, Liberty Square
    ‪15 min walk‬
  • Place, Minas Centro Convention Center
    ‪5 min drive‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Superior Room, 1 Double Bed

7.8 out of 10
Good
(8 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Executive Room, 1 Double Bed

A hotel room with a grey armchair, a bed with white bedding, a black headboard, and a bedside table with a lamp.

Privilege, Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds

A hotel room with two beds, a chair, a small table, and a large window with sheer curtains.

Classic Room, 3 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

A hotel room with a wooden floor, a sofa, a chair, a small table, a lamp, a TV, and a window with curtains.

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, and a potted plant.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a dark headboard, a nightstand, and a wall-mounted control panel.

Standard Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the cityscape.

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a table, and a large window with a city view.

Classic Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Executive Suite, 1 King Bed

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Standard Twin Room, 2 Single Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 3 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a neatly made bed, a dark headboard, a bedside table, and a wardrobe.

Superior Suite, 1 Queen Bed with Sofa bed

  • City view
  • 35 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with a bed, bedside table, a phone, a plant, and curtains.

Superior Twin Room, 2 Single Beds

  • City view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Mobility Accessible

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, a shelf with a pillow, and a view of the city through the window.

Superior Room, 1 Double Bed, Mobility Accessible

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

A hotel room with a bed, a nightstand with a phone, and a wall-mounted light.

Standard Room, 1 Double Bed, Mobility Accessible

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Superior Room, Multiple Beds

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, bedside tables, a control panel, a glass shower enclosure, and a wooden bench.

Deluxe Suite, 1 Double Bed with Sofa bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a small table with a phone, and a window with curtains.

Classic Room, 2 Single Beds

  • City view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Master Suite with 1 king-size bed

A modern hotel room with a large bed, a bench, a chair, a small table, and a view of the city through large windows.

Master Suite with 1 king-size bed

  • City view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Belo Horizonte

At Mercure Belo Horizonte Lourdes Hotel you'll be within just a 15-minute stroll of Bradesco Theater and Savassi Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Restaurante Udon, serves Japanese cuisine and is open for lunch and dinner. Enjoy the gym, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a conference centre. Buffet breakfast is available on weekdays between 6:00 AM and 10 AM and on weekends between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Lourdes hotel include Liberty Square and Minas Centro Convention Center.

What's nearby

  • Savassi Square - 13 min walk - 1.2 km
  • Liberty Square - 15 min walk - 1.3 km
  • DiamondMall - 16 min walk - 1.4 km
  • Minas Centro Convention Center - 5 min drive - 1.8 km
  • Central Market - 5 min drive - 1.8 km

Getting around

  • Lagoinha Station - 4 min drive
  • General Carneiro Station - 16 min drive
  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 50 min drive

Restaurants

  • ‪UDON - ‬2 min drive
  • ‪La Macelleria - ‬5 min walk
  • ‪Hofbräuhaus Belo Horizonte - ‬6 min walk
  • ‪Pacato - ‬2 min walk
  • ‪68 La Pizzeria - ‬7 min walk

About this property

Mercure Belo Horizonte Lourdes Hotel

Mercure Belo Horizonte Lourdes Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 27 meeting rooms and coworking spaces. Mercure Belo Horizonte Lourdes Hotel also features multilingual staff, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 3.5-star Belo Horizonte hotel is smoke free.

  • 1 building
  • 371 guestrooms or units
  • 21 levels
  • Conference rooms
  • Built in 2001
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Belo Horizonte Lourdes Hotel offers 371 accommodations with minibars and a safe. 29-inch LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool
Holiday Inn Belo Horizonte Savassi by IHG
Savassi
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,014 reviews
The price is NZ$180
includes taxes & fees
16 Aug - 17 Aug
Holiday Inn Belo Horizonte Savassi by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (BRL 55 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; BRL 88 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Tellus
  • Restaurante Udon

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 27 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% organic food
  • Built in 2001
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per night (maximum BRL 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 88.00 per person
  • Covered self-parking fee: BRL 55.00 per night
  • Pet fee: BRL 150 per pet, per night (maximum BRL150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte

Frequently asked questions

What is the cancellation policy at Mercure Belo Horizonte Lourdes Hotel?

Mercure Belo Horizonte Lourdes Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Belo Horizonte Lourdes Hotel?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Belo Horizonte Lourdes Hotel on 6 Sept 2026 start from NZ$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Belo Horizonte Lourdes Hotel?

Yep, Mercure Belo Horizonte Lourdes Hotel has a secured covered self car park for BRL 55.00 per night. A self car park is also available, for a fee.

Does Mercure Belo Horizonte Lourdes Hotel have a pool?

Mercure Belo Horizonte Lourdes Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Does Mercure Belo Horizonte Lourdes Hotel serve breakfast?

Sure does, buffet breakfast is available weekdays from 6:00 AM to 10 AM and weekends between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Mercure Belo Horizonte Lourdes Hotel?

No, Mercure Belo Horizonte Lourdes Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Belo Horizonte Lourdes Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Belo Horizonte Lourdes Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Belo Horizonte Lourdes Hotel?

Cats and dogs are welcome at Mercure Belo Horizonte Lourdes Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Mercure Belo Horizonte Lourdes Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1011 reviews
Rating 8 - Good. 233 out of 1011 reviews
Rating 6 - Okay. 92 out of 1011 reviews
Rating 4 - Poor. 48 out of 1011 reviews
Rating 2 - Terrible. 35 out of 1011 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, service and location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Itamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities
Awesome restaurant
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room , polite staff perfect stay
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great location :). Great room view . Would stay again 🙏
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Been there twice, will go there again!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Euller

Liked: Cleanliness, staff & service, amenities
Excelente!
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Leandro Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My reservation says coffee maker, but don't have. Good location, easy parking.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Evandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic amenities, building and facilities are quite old. Breakfast is decent for local standards.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, safe and confortable, nice staff, good área, just an old hotel but clean and very nice. I recomend
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Joao

Liked: Cleanliness, staff & service
Unfortunately, my wife and I stayed for two weeks in a room that didn't even have any suitable furniture to store our clothes properly, which is why they had to remain in our suitcases.
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Aderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities
The hotel has a business like environment, so if you are on vacation, expect a lot of the guests walking through the corridors early morning and an also elevator traffic around the peak times. Ask for your room to be as far as possible of the elevators or you will end up waking up with the crowd early in the morning due to the noise.
Stayed 9 nights in Jun 2025
Verified review

6/10 Okay

Luiz

Liked: Property conditions & facilities
Every year i make some trips to Belo Horizonte and stay at Mercure Lourdes, i like the hotel. Unfortunately this time, my last day they didn't take care of our room. The didn't make the bad, no clean towels, no coffee capsule, nothing.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Luiz

Liked: Cleanliness, amenities, property conditions & facilities
Every year we choose Mercure to stay few times. Unfortunately, our last time we didn't have a good experience. In our last day they didn't change the towels, didn't make the bed. We ask several times for service and nothing. We like the hotel, but they have to take more attention with the customers
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Sabrina

Disliked: Cleanliness
While the hotel was well-located and generally pleasant, I believe there is room for improvement in terms of cleanliness, both in the guest rooms and throughout other areas of the property. Additionally, the front desk staff did not seem particularly helpful or responsive when we had questions, which impacted our overall experience. I also want to note that I paid for a chocolate bar my son took from the minibar, and although the front desk staff member said he would return my change, I never received it.
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Estava tudo a contento
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Gabriel

Quarto com barulho e problema de esgosto! Fizeram a troca
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pena que mudaram o chuveiro
Stayed 1 night in May 2026
Verified review

6/10 Okay

Sergio Danilo

Não provei achei caro
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

ALVARO

Péssima estadia no evento da OAB. O Mercure já foi melhor
Stayed 1 night in May 2026