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Mercure Belo Horizonte Vila Da Serra Hotel

Property class: 3.5

Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

A restaurant with high ceilings, hanging plants, and a variety of seating arrangements.
A modern hotel room with a bed, bedside table, lamp, and a large window with curtains.
A multi-level atrium with open-plan seating areas, a central lounge, and a visible staircase.
A modern lobby with a reception desk, seating area, and a wooden floor.
A modern waiting area with wooden flooring, seating, and a glass partition with a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$165
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
  • Place, BH Shopping
    ‪3 min walk‬
  • Place, Alta Vila Tower
    ‪20 min walk‬
  • Place, Afonso Pena Avenue
    ‪11 min drive‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a sofa, a wall-mounted light, and a decorative panel.

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 Double Bed

A hotel room with a bed, bedside table, chair, and a bathroom visible through a glass partition.

Luxury Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

A hotel room with a bed, bedside table, lamp, and a wall-mounted artwork.

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a flat-screen TV mounted on the wall, and a large window with sheer curtains.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a wooden accent wall, and two wall-mounted light fixtures.

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a seating area, a bathroom, and a kitchenette.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern bedroom with a bed, bedside table, air conditioning unit, and a TV.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a sofa, a chair, a small table, and a bed with a headboard.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nova Lima

At Mercure Belo Horizonte Vila Da Serra Hotel you'll be within a 10-minute walk of Biocor Instituto and 1.6 km (1 mi) from Alta Vila Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The buffet restaurant, Monte Belo, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1442 square feet (134 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 3.5-property class Vila da Serra hotel, you'll find BH Shopping.

What's nearby

  • BH Shopping - 3 min walk - 0.3 km
  • Alta Vila Tower - 20 min walk - 1.7 km
  • Afonso Pena Avenue - 11 min drive - 6.2 km
  • Expo Minas Convention Center - 15 min drive - 16.0 km
  • Mineirão Stadium - 28 min drive - 25.8 km

Getting around

  • Calafate Station - 11 min drive
  • General Carneiro Station - 22 min drive
  • Belo Horizonte (PLU) - 36 min drive

Restaurants

  • ‪Madero - ‬3 min drive
  • ‪Tradição Grill & Beer - ‬4 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Pobre Juan - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

Mercure Belo Horizonte Vila Da Serra Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1442 square feet (134 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Belo Horizonte Vila Da Serra Hotel. Free valet parking is available.

This 3.5-star Nova Lima hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 11 levels
  • Conference rooms
  • 1442 sq ft of conference space
  • 134 sq. m of conference space
  • Built in 2001
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Belo Horizonte Vila Da Serra Hotel offers 119 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 21-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Covered parking on site (BRL 37.08 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 51 for adults and BRL 51 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Monte Belo

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,442 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 51 for adults and from BRL 51 for children
  • Covered self-parking fee: BRL 37.08 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Frequently asked questions

What is the cancellation policy at Mercure Belo Horizonte Vila Da Serra Hotel?

Mercure Belo Horizonte Vila Da Serra Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Belo Horizonte Vila Da Serra Hotel?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Belo Horizonte Vila Da Serra Hotel on 6 Nov 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Belo Horizonte Vila Da Serra Hotel?

Yep, Mercure Belo Horizonte Vila Da Serra Hotel has free valet parking. A covered self car park is also available for BRL 37.08 per day.

Does Mercure Belo Horizonte Vila Da Serra Hotel have a pool?

Mercure Belo Horizonte Vila Da Serra Hotel has an outdoor pool.

Is Mercure Belo Horizonte Vila Da Serra Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Belo Horizonte Vila Da Serra Hotel is a hit with families.

Does Mercure Belo Horizonte Vila Da Serra Hotel serve breakfast?

You bet, buffet breakfast is served weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Belo Horizonte Vila Da Serra Hotel?

No, Mercure Belo Horizonte Vila Da Serra Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Belo Horizonte Vila Da Serra Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Belo Horizonte Vila Da Serra Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Belo Horizonte Vila Da Serra Hotel?

Cats and dogs are welcome at Mercure Belo Horizonte Vila Da Serra Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 456 reviews
Rating 8 - Good. 138 out of 456 reviews
Rating 6 - Okay. 75 out of 456 reviews
Rating 4 - Poor. 24 out of 456 reviews
Rating 2 - Terrible. 10 out of 456 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Good location and good hotel. Bathroom needs remodeling
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Warm Thank to the Hotel Employees!

All the employees are kind, helpful, courteous and dedicated to their job. Their answer to all of my requests is always quick and efficient. A big thank to them! The hotel is well-located, clean and relatively well-equipped.
Stayed 9 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, but while the expedia reservation mentioned "free valet parking" it actually had paid self parking
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

U
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Needs to be updated pretty old
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Bathroom shower is terribly small and np pressure on the shower. They card keys never ever work. Very annoying
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bom mas banheiro pequeno
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Infelizmente a piscina nao estava funcionando.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pelas fotos o quarto parecia maior. O banheiro é pequeno. O ar condicionado não é o melhor, não gela tanto. O café da manhã é gostoso mas com poucas opções
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Eu amei a estadia, achei o hotel incrível. Só não entendi sobre o estacionamento. Quando fiz a reserva estava no anúncio que o estacionamento estava disponível . Chegamos lá achamos que tudo ok sobre colocar o carro lá. Na saída cobraram estacionamento de nós e não haviam dito nada sobre isso quando entregamos o carro. Tirando isso, gostei da estadia, o café da manhã é ótimo e hotel é lindo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Eu amei a estadia, achei o hotel incrível. Só não entendi sobre o estacionamento. Quando fiz a reserva estava no anúncio que o estacionamento estava disponível . Chegamos lá achamos que tudo ok sobre colocar o carro lá. Na saída cobraram estacionamento de nós e não haviam dito nada sobre isso quando entregamos o carro. Tirando isso, gostei da estadia, o café da manhã é ótimo e hotel é lindo
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização limpeza e atendimento
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado, perto de supermercado, farmácias. Quarto, banheiro, roupa de cama limpos, staff prestativo e atencioso, ótimo café da manhã. Voltaria com certeza
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Quando fiz a reserva constava “estacionamento com manobrista grátis” e “estacionamento coberto incluído”, porém o Mercure me cobrou R$111,24 de estacionamento. Isto é Propaganda enganosa. Fiz a reclamação na recepção no momento de checkout e não me deram razão. Estou indignado, pois este foi um dos principais motivos para escolha da reserva. Além disso, o controle da TV quando acionado o botão do volume, mudava o canal, o ar condicionado estava barulhento e sem funcionamento do controle remoto. Em uma das noites, quando cheguei ao hotel, fiquei cerca de 15 minutos esperando o responsável pela cancela que não estava no seu posto. Tal fato pode ser observado pela câmeras. Gostaria de saber se posso reaver os R$111,24 contados do estacionamento
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gerente do café da manhã é extremamente gentil!!! Merece uma menção honrosa. Senti falta de um suco de laranja natural, pois o integral é intragável. A sauna estava em reforma o que só descobrimos na hora do check in. Excelente localização!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Boa hospedagem, sendo interessante para que tiver programação no Vila da Serra.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente restaurante top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava limpo e organizado. Tudo funcionando perfeitamente e os funcionários bem receptivos.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sim. Foi tudo ótimo. Obrigada!
Stayed 2 nights in Apr 2026