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Shilo Inn Suites Hotel - Bend

2.5 star property
Riverside hotel with 2 hot tubs and fitness centre

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers
Restaurant
Front of property – evening/night
Plasma TV

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Deschutes River
    ‪2 min walk‬
  • Place, Central Bend
    ‪2 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Down duvet
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Plasma TV
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Down duvet
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Down duvet
Blackout curtains
Hairdryer
  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Hairdryer
Jetted bath
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Hairdryer
  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bend

Shilo Inn Suites Hotel - Bend places you steps from Bend River Promenade and within a 10-minute stroll of Deschutes River. Highlights at this hotel include 2 hot tubs, an indoor swimming pool and free self-parking. .Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of a meeting room and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. .Near this Boyd Acres hotel, you'll find Old Mill District.

What's nearby

  • Bend River Promenade - 1 min walk - 0.2 km
  • Deschutes River - 2 min walk - 0.2 km
  • Sun Mountain Fun Center - 5 min walk - 0.4 km
  • Central Bend - 2 min drive - 1.7 km
  • Blockbuster - 2 min drive - 1.7 km

Getting around

  • Sunriver Station - 24 min drive
  • Redmond, OR (RDM-Robert's Field) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Quickway Market Espresso - ‬15 min walk
  • ‪Sonic Drive-In - ‬14 min walk

About this property

Shilo Inn Suites Hotel - Bend

Riverside hotel with 2 hot tubs and fitness centre
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Garden
  • ATM
  • No smoking on site
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

What is the cancellation policy at Shilo Inn Suites Hotel - Bend?

Shilo Inn Suites Hotel - Bend offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shilo Inn Suites Hotel - Bend?

Yep, Shilo Inn Suites Hotel - Bend has a free self car park.

Does Shilo Inn Suites Hotel - Bend have a pool?

Shilo Inn Suites Hotel - Bend has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Is there a free airport shuttle available at Shilo Inn Suites Hotel - Bend?

No, Shilo Inn Suites Hotel - Bend does not offer an airport shuttle service.

What time are check-in & check-out at Shilo Inn Suites Hotel - Bend?

Check-in begins at 4 PM. Check-out time is 11 AM.

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 161 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 235 out of 1000 reviews
Rating 2 - Terrible. 246 out of 1000 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk seemed out of sorts- possibly under the influence. Rooms were dirty, linens dirty. Multiple people checked out upon seeing the space. The pictures did not show the depth of the dilapidated facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

michelle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff said she did an upgrade; I would have hated to see what the original room would have looked like. Not one coffee cup in the room. I did arrive early, quite the attitude. Hotel had hardly any guests. Good thing I got the so called upgrade, they were still cleaning rooms after 5pm.
Stayed 1 night in Sep 2025

2/10 Terrible

Lomita

Disliked: Property conditions & facilities
I was excited about the oversized jetted tub as I'm 32 weeks pregnant, and the Indian restaurant. Unfortunately had to check out early due to my neighbor being concerned for my health since I'm pregnant her room had a gas leak. Mind you I was never made aware of this, now I know why I couldn't use the fireplace. T
Stayed 3 nights in Sep 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities
The check in was great. She upgraded our room. Probably because of it being a slow night. But still great.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenden

Stayed 2 nights in Sep 2025

8/10 Good

Lori

Travelled with family
Comfortable bed, old faucets were difficult to use. Easy access, friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service
Tv didn't work most of the day. Steam room unavailable. Staff was great.
Stayed 1 night in Sep 2025

4/10 Poor

Shawna

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Yuck

The guy at the front desk was slow & not very personable. Got to room, bed was made, but room was not cleaned (garbage full, stuff on counters, open shampoo in shower, only one towel). Tried to call front desk to complain & phone didn’t work. Bed was comfy.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the well kept natural surroundings. The buildings could use an update, but were clean. No full sized bath towels were provided, which i didn't think made sense because there is a pool.
Stayed 1 night in Sep 2025

8/10 Good

Lane, Tahoe Vista

Liked: Cleanliness, staff & service
Not a bad place for the price!
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at Shilo Inns frequently in the past when I was traveling throughout the Northwest for business or personal travel. I have appreciated the value and convenience of most visits, however, this occasion was very disappointing. It seems Shilo Inns are barely hanging on, having cut many amenities that were familiar in the past, such as breakfast, open swimming pools, clean and comfortable rooms. On this visit I learned Shilo does not provide daily breakfasts any longer. Also, the toilet in my room was malfunctioning, the flush valve running every few seconds the entire stay. In addition, when I checked in there was no remote for the television in the room, luckily the front-desk clerk brought one over, and when that one did not work, she was able to go to another room and find one that did work. At least the customer service was appreciated. And probably the worst element of my one-night stay was, when I crawled into bed Saturday night after a fun evening partying at a wedding, I felt something peculiar rub against my leg. I was wearing shorts, and when I pulled back the covers I discovered a used, crumpled up bandaid between the sheets. The bandaid was not mine. I disposed of the item and debated alerting management that perhaps the sheets had NOT been changed prior to my reservation, but as it was nearly midnight I did not have the energy to deal with this situation at that time. Suffice it to say, due to these issues I will likely not stay at Shilo Inn again.
Stayed 1 night in Sep 2025

4/10 Poor

Yuridia

Stayed 1 night in Sep 2025

2/10 Terrible

Trusley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again!

One of my girlfriends and I stayed for a night after an event in Redmond, drove 20min and when we arrived, older gentleman at front desk was very friendly but when we walked in the room, the comforter was pulled back as if someone got out of bed and there was no housekeeping. The carpet was dirty/stained and disgusting as heck. The bed was comfortable but because we weren't sure if the bedding was clean (likely not considering the comforter), it was just a gross experience. The patio door was unlocked so someone could have broken in and harmed someone. I didnt say anything becauae we arrived at 1:00am after an extremely long day but definitely would never stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 1 night in Sep 2025

4/10 Poor

Audry

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The spa style bath tub which was the markup amenity for the room, did not work at all. So I paid extra for something that did not work. Check your spa tub immediately when you go into the room. Don’t test it right as you’re about to take a bath…
Stayed 1 night in Sep 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main counter lady was AWESOME!

The lady at the front counter was awesome! Ended up talking for a bit before i got to my room! Made me feel super welcome and my dogs absolutely loved her!
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room

Loved the hot tub room on the river, great little back porch for morning coffee and geese watching. Will be back
Stayed 3 nights in Aug 2025

2/10 Terrible

Chloe

Disliked: Cleanliness, property conditions & facilities
None of the rooms were clean and ready to check in time. While I was checking in in the lobby, multiple people came in that said when they were given their room key and went inside, they were still dirty with other peoples belongings in there. I asked the staff to show me a couple of rooms before I checked in because of this, and when we entered the rooms, one had construction equipment in it, one had severely bubbled up carpet with stains everywhere, one the white sheets and pillows weren’t even white they were brown or gray stained. I went back to the lobby and canceled my reservation so I could go somewhere else and while I was in the lobby, another customer came in because they found bugs in their couch. This property is very poorly taken care of, and I do not suggest staying here, especially if you have a family.
Stayed 2 nights in Aug 2025

4/10 Poor

Sara

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good location good price good food nearby, I would go again
Stayed 1 night in Aug 2025

4/10 Poor

Suzanne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, however the property is old and falling apart. We had stains on our walls and floor. Holes in walls. Ran out of toilet paper day 1, no back up rolls. Towels were old and stained. Just not what it used to be.
Stayed 3 nights in Aug 2025

4/10 Poor

Ana

Stayed 4 nights in Aug 2025