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3.5 out of 5

"Good location. Friendly staff. Big room. The area is a (expensive!) nightmare to park. Cleaning was not very well organised. Toilets with leaking flus ... " More

By a verified traveller on Sun 21 Aug 2022

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Hotel Description

A family-friendly stay in the heart of Biarritz awaits you at Best Western Kemaris. Within just a 15-minute stroll, you'll find Cote des Basques and Casino Barriere. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The hotel's own lounge bar is a nice place to enjoy a drink. 431 square feet (40 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Added amenities include a nearby private beach, free WiFi in public areas, and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 3-star Biarritz hotel include Marbella Beach and Milady Beach.

Classic Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$153* Per night/room 5 May - 6 May

Superior Room, 1 Queen Bed, Non Smoking, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Kitchen, Garden View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Best Western Kemaris ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Kemaris

Everyone (1) Couples (1)
3 out of 5
Good location. Friendly staff. Big room. The area is a (expensive!) nightmare to park. Cleaning was not very well organised. Toilets with leaking flush (sometimes)/lack of ventilation

Posted by on 21 Aug. 2022

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4 out of 5

Posted by on 8 May 2019

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Property Features

A private beach is featured. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Kemaris. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Kemaris was completed in December 2016.

  • 48 guestrooms or units
  • 4 levels
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1970
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Biarritz Station (3.1 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Kemaris offers 48 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Biarritz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10–17 per person
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Kemaris
  • Best Western Kemaris Biarritz
  • Best Western Kemaris Hotel
  • Best Western Kemaris Hotel Biarritz
  • Kemaris
  • Best Western Kemaris Hotel
  • Best Western Kemaris Biarritz
  • Best Western Kemaris Hotel Biarritz

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.