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avid Hotels Billings West by IHG

2.5 star property
Hotel in Billings with free breakfast and 24-hour front desk

Photo gallery for avid Hotels Billings West by IHG

Exterior
Property amenity
Point of interest
Free daily on-the-go breakfast
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
The current price is NZ$208
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Netflix
Desk chair
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Netflix
Desk chair
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Netflix
Desk chair
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Netflix
Desk chair
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Netflix
Desk chair
Daily housekeeping
  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

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Exterior

Candlewood Suites Billings West by IHG

Billings
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 25 reviews
The price is NZ$226
includes taxes & fees
17 Dec - 18 Dec
Candlewood Suites Billings West by IHG

About the area

Billings

Avid Hotels Billings West by IHG places you steps from Reef Indoor Water Park and within a 20-minute stroll of ZooMontana. Highlights at this hotel include an indoor swimming pool and free daily breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Plus you'll find express check-in, express check-out and a lift. Each morning a free on-the-go breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .Sights within a 30-minute walk of this Billings hotel include Advanced Care Hospital of Montana and Geyser Park.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.3 km
  • ZooMontana - 13 min walk - 1.1 km
  • Advanced Care Hospital of Montana - 14 min walk - 1.2 km
  • Geyser Park - 14 min walk - 1.2 km
  • Dotty's Casino - 3 min drive - 3.5 km

Getting around

  • Billings, MT (BIL-Logan Intl.) - 21 min drive

Restaurants

  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and 24-hour front desk
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Built in 2023
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Lift
  • No smoking on site
Avid Hotels Billings West by IHG offers 75 accommodations with an iron/ironing board and free toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Hyatt Place Billings
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 320 reviews
The price is NZ$204
includes taxes & fees
28 Dec - 29 Dec
Hyatt Place Billings

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

Frequently asked questions

What is the cancellation policy at avid Hotels Billings West by IHG?

Avid Hotels Billings West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at avid Hotels Billings West by IHG?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at avid Hotels Billings West by IHG on 18 Dec 2025 start from NZ$207.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does avid Hotels Billings West by IHG have a pool?

Avid Hotels Billings West by IHG has an indoor pool. The pool is open 8:00 AM to 11:00 PM.

Does avid Hotels Billings West by IHG have a waterslide?

No, there is no waterslide at avid Hotels Billings West by IHG, but Reef Indoor Water Park is a short 4-minute walk away.

Does avid Hotels Billings West by IHG serve breakfast?

You bet, free on-the-go brekkie is served daily.

Is there a free airport shuttle available at avid Hotels Billings West by IHG?

No, avid Hotels Billings West by IHG does not offer an airport shuttle service.

What time are check-in & check-out at avid Hotels Billings West by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at avid Hotels Billings West by IHG?

Furry friends are welcome at avid Hotels Billings West by IHG, with food and water bowls on offer.

Reviews

avid Hotels Billings West by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 227 out of 292 reviews
Rating 8 - Good. 45 out of 292 reviews
Rating 6 - Okay. 12 out of 292 reviews
Rating 4 - Poor. 4 out of 292 reviews
Rating 2 - Terrible. 4 out of 292 reviews

Reviews

10/10 Excellent

Gelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Stayed 1 night in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Staff very good. Only issue is dog-friendly & there was a barker above me. About an hour straight of barking, plus dog pacing most of the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new clean hotel. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Verne

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Very clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

KATHERINE, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet and fresh hotel! The staff greeted us and were always friendly. The standard king room wasn’t very large for two people, but the restroom was a perfect size. The bed and pillows were very comfortable. The breakfast was great and they had an easy set up! This hotel was perfect for a road trip night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and easy access to roads, parking and entry into building
Stayed 1 night in Sep 2025

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in an Avid property. Very impressed. Easy to check in and very comfortable room.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit noisy at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Double charged & rude staff

Avid has been my go-to hotel since it opened. I booked and paid for my room online, but when I checked in, I was charged a second full room rate instead of just the card hold for incidentals. I didn’t notice until the next day. When I brought it up to the front desk, I was told the manager would call me Monday. By Wednesday, I still hadn’t heard back, so I called and asked to speak directly with the manager. I was given the runaround multiple times before finally reaching Sydney (manager), who blamed the issue on a “new system.” This excuse was not accurate, as the same thing happened to me four months ago. On top of that, the included breakfast was very disappointing. It’s advertised until 10am, but when I went down at 9:35, everything was picked over. When I asked about it, the staff member was rude and simply told me, “You should have come down earlier,” without offering any alternative or accommodation. Between the double charge, unhelpful staff, and poor service at breakfast, this was a very frustrating stay. I would not recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel right off the interstate, made it super convenient. Also, the restaurants nearby was within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Madonna

Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dalon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service, rooms where very clean, breakfast was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Affordable, comfortable, and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanh

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and very clean! The ease of walking to dining was super convenient.
Stayed 1 night in Aug 2025