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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property
Beachfront hotel with 3 outdoor pools and full-service spa

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

On the beach, white sand
Outdoor dining
Lobby lounge
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
The current price is NZ$247
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Plaza Lagoi
    ‪3 min walk‬
  • Place, Lagoi Bay Beach
    ‪5 min walk‬
  • Place, Bandar Bentan Telani Ferry Terminal
    ‪13 min drive‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

View from room

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View (Terrace)

Room, 2 Single Beds, Non Smoking, Pool View (Terrace) | View from room

Room, 2 Single Beds, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

View from room

Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Ocean View (Terrace)

Room, 2 Single Beds, Non Smoking, Ocean View (Terrace) | View from room

Room, 2 Single Beds, Non Smoking, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Villa, 1 Bedroom, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

View from room

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Ocean View

Executive Suite, 1 King Bed, Non Smoking, Ocean View

Executive Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Villa, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

3 outdoor pools, pool umbrellas, pool loungers

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Bintan

A family-friendly stay in the heart of Bintan awaits you at Four Points By Sheraton Bintan, Lagoi Bay. Within a short 5-minute stroll, you'll find Plaza Lagoi and Lagoi Bay Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free ferry terminal shuttle. .Sights within a 20-minute drive of this 4-property class Bintan hotel include Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club.

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 5 min walk - 0.5 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Bandar Bentan Telani Ferry Terminal - 13 min drive - 9.0 km
  • Bintan Lagoon Resort Golf Club - 19 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive

Restaurants

  • ‪Tipi Bar @ Anmon - ‬13 min drive
  • ‪Marine Cafe - ‬13 min drive
  • ‪Campus Rose - ‬13 min drive
  • ‪Sugarbeats - ‬9 min walk
  • ‪Warung Yeah! - ‬6 min walk

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Beachfront hotel with 3 outdoor pools and full-service spa
Four Points By Sheraton Bintan, Lagoi Bay offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Four Points By Sheraton Bintan, Lagoi Bay. Self parking is free.

This 4-star Bintan hotel is smoke free.

  • 308 guestrooms or units
  • 6 levels
  • 4 buildings
  • Conference rooms
  • Built in 100
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Exterior
Hotel Indigo Bintan Lagoi Beach by IHG
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.9 out of 5, Exceptional, 48 reviews
The price is NZ$546
includes taxes & fees
30 Nov - 1 Dec
Hotel Indigo Bintan Lagoi Beach by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 100
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Bintan, Lagoi Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

What is the cancellation policy at Four Points By Sheraton Bintan, Lagoi Bay?

Four Points By Sheraton Bintan, Lagoi Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on 12 Nov 2025 start from NZ$246.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points By Sheraton Bintan, Lagoi Bay?

Yep, Four Points By Sheraton Bintan, Lagoi Bay has a free self car park.

Are there any beaches close to Four Points By Sheraton Bintan, Lagoi Bay?

Yep, Four Points By Sheraton Bintan, Lagoi Bay is a short 4-minute walk from Lagoi Bay Beach.

Is there a spa on site at Four Points By Sheraton Bintan, Lagoi Bay?

Yep, there is an onsite spa at Four Points By Sheraton Bintan, Lagoi Bay. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Four Points By Sheraton Bintan, Lagoi Bay has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Four Points By Sheraton Bintan, Lagoi Bay a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Four Points By Sheraton Bintan, Lagoi Bay.

Is Four Points By Sheraton Bintan, Lagoi Bay family-friendly?

You bet! With amenities such as a free children's club and a children's pool, it's no surprise that Four Points By Sheraton Bintan, Lagoi Bay is a hit with families.

Does Four Points By Sheraton Bintan, Lagoi Bay serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Four Points By Sheraton Bintan, Lagoi Bay?

No, Four Points By Sheraton Bintan, Lagoi Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points By Sheraton Bintan, Lagoi Bay?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points By Sheraton Bintan, Lagoi Bay?

No, pets and service animals are not allowed.

Reviews

Four Points By Sheraton Bintan, Lagoi Bay Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 119 reviews
Rating 8 - Good. 31 out of 119 reviews
Rating 6 - Okay. 8 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

Reviews

10/10 Excellent

Sue Phay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Hian Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a family beach vacation
Stayed 2 nights in Jul 2025

10/10 Excellent

LiChen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Jul 2025

10/10 Excellent

NANA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 2 nights in Jul 2025

10/10 Excellent

D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Excellent staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in Bintan with a beautiful pool and right by the sea!
Stayed 1 night in Jun 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pantelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my most relaxing holidays

The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eliza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the stay especially the staff at Rempah restaurant who were extremely hospitable! Huge thanks to Putra and Deswita who showed us excellent service and made great recommendations to introduce us to Indonesian food. They made my family and kids feel really welcome!
Stayed 3 nights in Jun 2025

8/10 Good

Jean Philippe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lol
Stayed 3 nights in Jun 2025

6/10 Okay

jayson

Stayed 1 night in May 2025

8/10 Good

jayson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience. The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
Stayed 1 night in May 2025

8/10 Good

YU EN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was good, only down side was given checkout time at 1.30pm but was abruptly broyght forwared to 12.30pm without any prior notices
Stayed 2 nights in May 2025

6/10 Okay

Lionel

Travelled with family and small children
Average at best. Although staff were friendly and helpful, the deal breaker for me was the living room toilet which had a bad sewerage smell throughout my stay. Hotel could not resolve the issues even after we had feedback on first day. Ended up just kept the toilet door door closed to prevent the smell from escaping. Considering how new the hotel was, upkeep was not good as you could see damage on the flooring etc. Food was also average.
Stayed 2 nights in May 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a lot in the area
Stayed 2 nights in May 2025

10/10 Excellent

Nadine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very friendly staff
Stayed 4 nights in Apr 2025

8/10 Good

Zheng Nian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

RAMON, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious stay with a value for money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rushdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lahoi made better by four points

This is an amazing Hotel the food was good the view was fantastic from the room full was lovely staff are very friendly we are definitely coming back
Stayed 2 nights in May 2025

6/10 Okay

Jungeun

Travelled with family
Liked: Amenities, property conditions & facilities
New renovation but limited dining.
Stayed 2 nights in Apr 2025