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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

Premium bedding, minibar, in-room safe, desk
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Outdoor dining
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$222
includes taxes & fees
23 Mar - 24 Mar

Explore the area

View map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Plaza Lagoi
    ‪7 min walk‬
  • Place, Lagoi Bay Lake
    ‪7 min walk‬
  • Place, Lagoi Bay Beach
    ‪8 min walk‬
  • Airport, Tanjung Pinang (TNJ)
    ‪96 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Balcony)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View (Terrace)

Room, 2 Single Beds, Pool View (Terrace) | View from room

Room, 2 Single Beds, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Ocean View (Terrace)

View from room

Room, 1 King Bed, Ocean View (Terrace)

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View (Terrace)

Room, 2 Single Beds, Ocean View (Terrace) | View from room

Room, 2 Single Beds, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • Ocean view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Oceanfront

  • Ocean view
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana)

  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Bintan

A family-friendly stay in Bintan awaits you at Four Points By Sheraton Bintan, Lagoi Bay. Within just a 15-minute stroll, you'll find Lagoi Bay Beach and Plaza Lagoi. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and beachside massages along with body wraps, body scrubs and aromatherapy. The restaurant, Rempah Kitchen, serves Indonesian cuisine and is open for breakfast, brunch, lunch and dinner. Ararinda Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free ferry terminal shuttle. .Sights within a 20-minute drive of this 4-property class Bintan hotel include Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club.

What's nearby

  • Pulau Marawang - 7 min walk - 0.6 km
  • Plaza Lagoi - 7 min walk - 0.6 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Lagoi Bay Beach - 8 min walk - 0.8 km
  • Bandar Bentan Telani Ferry Terminal - 17 min drive - 9.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 142 min drive

Restaurants

  • ‪Tipi Bar @ Anmon - ‬13 min drive
  • ‪Rempah Kitchen - ‬11 min walk
  • ‪El Lagoi Beach Club - ‬14 min walk
  • ‪Warung Pak Lagoi - ‬7 min walk
  • ‪Marine Cafe - ‬13 min drive

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Four Points By Sheraton Bintan, Lagoi Bay, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 4-star Bintan hotel is smoke free.

  • 308 guestrooms or units
  • 6 levels
  • 4 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 600 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Ararinda Lounge
  • El Lagoi Beach Club
  • Rempah Kitchen

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Bintan, Lagoi Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 350000 per person (return)
  • Airport shuttle fee per child: IDR 350000 (return)
  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

What is the cancellation policy at Four Points By Sheraton Bintan, Lagoi Bay?

Four Points By Sheraton Bintan, Lagoi Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on 23 Mar 2026 start from NZ$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points By Sheraton Bintan, Lagoi Bay?

Yep, Four Points By Sheraton Bintan, Lagoi Bay has a free self car park.

Are there any beaches close to Four Points By Sheraton Bintan, Lagoi Bay?

Yep, Four Points By Sheraton Bintan, Lagoi Bay is a short 6-minute walk from Lagoi Bay Beach. Fun beach activities include yoga.

Is there a spa on site at Four Points By Sheraton Bintan, Lagoi Bay?

Yep, there is an onsite spa at Four Points By Sheraton Bintan, Lagoi Bay. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Four Points By Sheraton Bintan, Lagoi Bay has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Four Points By Sheraton Bintan, Lagoi Bay?

Four Points By Sheraton Bintan, Lagoi Bay features 3 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Points By Sheraton Bintan, Lagoi Bay a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Four Points By Sheraton Bintan, Lagoi Bay.

Is Four Points By Sheraton Bintan, Lagoi Bay family-friendly?

You bet! With amenities such as a free children's club and a children's pool, it's no surprise that Four Points By Sheraton Bintan, Lagoi Bay is a hit with families.

Does Four Points By Sheraton Bintan, Lagoi Bay serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Four Points By Sheraton Bintan, Lagoi Bay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Points By Sheraton Bintan, Lagoi Bay?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points By Sheraton Bintan, Lagoi Bay?

No, pets and service animals are not allowed.

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 97 out of 153 reviews
Rating 8 - Good. 41 out of 153 reviews
Rating 6 - Okay. 10 out of 153 reviews
Rating 4 - Poor. 2 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Azirah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed for 3D2N. Customer service was excellent throughout our visit. We were able to check in early, and to our surprise, our room was ready ahead of time. Took the room with pool view, best decision ever as I can also see the sea. The only downside was that the room—particularly the bathroom—could have been a bit cleaner. The pool, however, was large and well-maintained. Breakfast was alright.
Stayed 2 nights in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
It's okay. The food wasn't great
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you anna hendra zahara for making our vacation unforgettable, we’re so happy and enjoyed our time stayed in four points. Especially for zahara who clean our room very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay to enjoy a quiet and relaxing getaway. Saff is amazing !!!
Stayed 4 nights in Nov 2025

8/10 Good

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were all friendly
Stayed 1 night in Nov 2025

8/10 Good

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredible, food was very good, rooms were very clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and staff! Everything was perfect & we were so well looked after by every department ! The guys on the morning coffees, the waiting staff, the pool staff, EVERYONE ! Don’t hesitate to book, it’s gorgeous and we will definitely be back ! 10/10
Stayed 8 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good selection , healthy options and fresh food
Stayed 1 night in Nov 2025

10/10 Excellent

Maja

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaurav

Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and attentive. Rooms and facilities were clean . Beautiful scenery . Only food choices were limited ; will be better with more international choices ( Singaporean & Malaysian food).
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Stayed 6 nights in Oct 2025

10/10 Excellent

Nicole

Beautiful hotel on a lovely beach!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an absolute gem! The staff are wonderful. This is the first hotel resort I have stayed in where the executive chef comes to your table to personally welcome you and to ask how everything is and if there's anything he can do for you. Johan was amazing and even brought us a cake to say thank you! Staff Members Putri and Jeni in the restaurant, and then Collin in the pool restaurant were marvellous. All the staff are a real credit to the resort! So hospitable. The resort is very clean, modern, great decor, and lush around to pool. We had an amazing stay and no one in our group of 5 wanted to leave! It's also very nice how the resort arrange your complimentary transport to and from the ferry. Even the staff at the reception and tour desks (I'm really sorry I didn't make a note of their names) were very friendly and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ee Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025

8/10 Good

Qiong

Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Stayed 2 nights in Sep 2025

10/10 Excellent

Ranya

Stayed 1 night in Sep 2025

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant getaway.

Amazing hotel near the beach.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

riz

Stayed 2 nights in Sep 2025

8/10 Good

Johnathan

Stayed 2 nights in Sep 2025

10/10 Excellent

Kermaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Stayed 4 nights in Aug 2025