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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Standard Room, 2 Double Beds
Suite, 1 Bedroom
Front of property – evening/night
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$181
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(81 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn Express Birmingham - City Centre by IHG

Birmingham City Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,904 reviews
The price is NZ$135
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Express Birmingham - City Centre by IHG

About the area

Birmingham

Crowne Plaza Birmingham City Centre by IHG places you in the centre of Birmingham, within just a 15-minute stroll of popular places like Utilita Arena Birmingham and International Convention Centre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Birmingham City Centre hotel, attractions include Bullring & Grand Central and Broad Street.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 2,868 reviews
The price is NZ$175
includes taxes & fees
20 Feb - 21 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 22 Feb 2026 start from NZ$180.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre by IHG?

Yep, Crowne Plaza Birmingham City Centre by IHG has a secured self car park for GBP 24.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre by IHG serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre by IHG?

No, Crowne Plaza Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 761 out of 1124 reviews
Rating 8 - Good. 232 out of 1124 reviews
Rating 6 - Okay. 70 out of 1124 reviews
Rating 4 - Poor. 35 out of 1124 reviews
Rating 2 - Terrible. 26 out of 1124 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Graham, Virginia Water

Stayed 1 night in Aug 2025

6/10 Okay

Rob

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Very clean hotel great breakfast and selection
Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Stayed 1 night in Oct 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room - refurbished
Stayed 1 night in Oct 2025

10/10 Excellent

M R

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great, bit cold on arrival. Staff, especially housekeeping were fantastic! Excellent location and for the cost, it is perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice quiet room
Stayed 1 night in Oct 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

10/10 Excellent

Siobhan

Stayed 1 night in Oct 2025

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service
Very clean rooms, comfy beds, good wifi, good part of the city and access, very good breakfasts, but we noticed some issues that for these reasons, it is unlikely we comeback again :-(. 1) we had to wait 40 minute for our room to be ready at checkin at 3pm, which was annoying as it changed our plans a bit for later evening. Front desk staff didn’t seem to bother much or appreciate the annoyance that it may cause when arriving after a long road trip. 2) The room was very clean with good amenities but we had a terribly loud air-con system with the fan inside the room behind a box which made us shut it down at night as we couldn’t sleep. 3) The room door was not sealed properly and wind was blowing through into the room making a loud howling sound at night, turning it into even more uncomfortable evening. We stayed only one night so didn’t bother to change the room, but made a note to front desk. 4) we found the carpark charge of £21 too expensive. Nowhere it was mentioned(even at the time I asked from front desk about using the car park and access) . The car park was few steps away from the main entrance, meaning you may get wet when entering the hotel from the car park if raining. No lift from car park to hotel entrance, so if you have large luggages, drop them first at the entrance and then drive to park your car.
Stayed 1 night in Oct 2025

8/10 Good

Brynan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and kind with a good manners of professionalism, the room was really good and spacious there was a stain on the carpet from previous payer what looked like a wine stain but problem with wine it’s pain to get up from things like carpets so very understandable why there would be a stain But overall experience was amazing and there’s nothing bad about the room or hotel and I assume the breakfasts is amazing and I looked at the bar it looks amazing so I assume it’ll be high quality
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Liyana Rasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, great room, dinner and breakfast very good, evening restaurant staff were excellent. Only downside was there was a draft on my floor and my door was banging back and forth all night.
Stayed 1 night in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt have breakfast, just stayed overnight.......absolutely spotless, and rooms we're immaculate!!
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would prefer walk in shower rather than bath
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and felt spacious, everything was clean, breakfast was fresh and varied, every staff we accounted were friendly and helpful (Silvia and reception girl long dark hair)
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgina

Stayed 1 night in Oct 2025

10/10 Excellent

Darey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but would have liked some fried eggs. good variety otherwise and lots of drinks choices.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kirsty

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025