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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Front of property – evening/night
Reception
Suite, 1 Bedroom
Standard Room, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$154
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(87 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(54 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn Birmingham City Centre by IHG

Birmingham City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 1,002 reviews
The price is NZ$140
includes taxes & fees
5 Apr - 6 Apr
Holiday Inn Birmingham City Centre by IHG

About the area

Birmingham

Crowne Plaza Birmingham City Centre by IHG places you in the centre of Birmingham, within just a 15-minute stroll of popular places like Utilita Arena Birmingham and International Convention Centre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Birmingham City Centre hotel, attractions include Bullring & Grand Central and Broad Street.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Dishoom Birmingham - ‬6 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,488 reviews
The price is NZ$107
includes taxes & fees
6 Apr - 7 Apr
Hampton by Hilton Birmingham Broad Street

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 29 Mar 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre by IHG?

Yep, Crowne Plaza Birmingham City Centre by IHG has a secured self car park for GBP 24.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre by IHG serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre by IHG?

No, Crowne Plaza Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 777 out of 1150 reviews
Rating 8 - Good. 240 out of 1150 reviews
Rating 6 - Okay. 71 out of 1150 reviews
Rating 4 - Poor. 35 out of 1150 reviews
Rating 2 - Terrible. 27 out of 1150 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nisha

Stayed 2 nights in Dec 2025

8/10 Good

Andrew, ..

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

leaza, Upton upon Severn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room, clean & quite … breakfast was plentiful but v busy
Stayed 2 nights in Dec 2025

2/10 Terrible

Fiona

I was unable to stay due to an incident during travel. I tried the App to cancel but couldn’t. Called the Hotel 3 times and no one would pick up when I was put through to cancellations. Poor show
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Stayed 1 night in Dec 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service
Check in for our one night stay was easy and we were pleased with the room, it was bigger than we expected for a city room with a small sofa and table so it was nice to put our feet up and have a cuppa! There were lots of plug sockets and usb (large and small) which was great to charge our phones and watches. The bathroom was clean with lovely complimentary shower gels etc. If I was nit-picking I would say that the lighting was a bit dim and the aircon was a bit noisy but nothing that stopped us enjoying our stay. We really appreciated being able to store our bags safely while we went shopping after check out. The staff are a real asset to the hotel, all very polite, pleasant and helpful. Thank you.
Stayed 1 night in Dec 2025

8/10 Good

Ria

Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay clean room well in walking distance to everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rob

Travelled with family
Liked: Staff & service, amenities
Spot on very happy with all staff excellent we be back always pleasant stay
Stayed 1 night in Dec 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Room was clean, comfy bed, slept well. Breakfast was good and great location. The only reason I give 3 stars is because there were 2 robes hanging in the bathroom, both were wet, felt like they were used by previous guests, it wasn't just a bit of a splash from the shower, most of them were soaked. So not great for the price we paid for the room. Also shower plug was clogged, water drain needs unblocking.
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely room, great service in the Club Lounge. Definitely would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice, clean and everything worked. View was bit odd, looking into tax office windows. Breakfast was very good. Wanted for nothing and all hot and fresh. Nice to see someone cooking the eggs in front of you. Bar area was lovely and nice to see security checking people in late at night.
Stayed 1 night in Dec 2025

10/10 Excellent

Garry

Stayed 1 night in Dec 2025

8/10 Good

Karen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We stayed for one night, having chosen the hotel for it's location near to the Utilita Arena. The room itself was clean but there were 2 plates of half eaten pizza outside our room on arrival which did not make a good first impression. We booked a room for 3 adults and the room was comfortable and spacious enough for 3. Unfortunately the hotel had only provided 2 sets of towels, robes, mugs, biscuits, teabags etc which was disappointing. The bar area was nice and the Bar/Reception staff were friendly and helpful (providing the third set of items after we requested them). We had a nice stay and probably would stay again if in the area.
Stayed 1 night in Dec 2025

6/10 Okay

Alison

Travelled with group
Disliked: Property conditions & facilities
did not have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & tidy. Food excellent & staff very helpful
Stayed 2 nights in Dec 2025

2/10 Terrible

Carly

“Family member about to die? Well tough, our policy is you can’t move your booking…” I planned a Christmas trip to Birmingham for my wife and I. Shopping, Christmas market, dinner and thought we’d make a night of it and stay over. Previously stayed in Malmaison, but for a change I thought we’d try IHG Crowne Plaza. Booked a top floor premium room. Very sadly, 2 days before our planned trip my wife’s grandad’s health suddenly deteriorated. The doctors gave him hours/days and started administering end of life care. He died 3 days later. Given the circumstances, we obviously could not go ahead with our planned trip. We contacted IHG Crowne Plaza (both directly and via Hotels.com – who were fantastic btw) the day before our reservation to explain the situation and ask if we could move our booking. To our surprise, IHG Crowne Plaza’s response was a flat, cold “no refunds per policy etc etc”… not even an acknowledgement of the sad circumstances. I understand that our original reservation was not a “flexible” reservation and so their response is in line with their “policy”. However, we were only asking to MOVE our reservation, not cancel it and claim a refund. Even more staggering is the total absence of any acknowledgement of the situation or given the circumstances, any element of discretion on “policy” from IHG Crowne Plaza. I’m disgusted with IHG Crowne Plaza’s cavalier approach to customer service and will NEVER book an IHG brand again.
Stayed 1 night in Dec 2025

10/10 Excellent

paul

Stayed 2 nights in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with breakfast selection.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Very good room for family with the two double beds. Recommend the chicken balti if eating at the bar. Close to centre so easy walk in and to Utilita Arena. Would recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Habib

Business traveller, Travelled with partner
Liked: Cleanliness
The aircondition operates at 50 dB, it is impossible to sleep with such noise levels in a room. The receptions was very helpful when we check-in, but I wont suggest to stay at 11th floor if you are looking for a good night sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Stayed 1 night in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025