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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Enjoy a spread of fresh fruits, yogurt, and dairy products at our buffet.
Experience the modern lobby with a central staircase, flat-screen TV, and comfortable seating area.
Relax in a stylish room with a comfortable seating area, desk, and large window.
Welcome to Crowne Plaza, featuring a modern design with large windows and a covered entrance.
Relax in a stylish room with a neatly made bed, ambient lighting, and a small table.

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is NZ$185
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Utilita Arena Birmingham
    ‪8 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Broad Street
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Rainfall showerhead
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Birmingham

Crowne Plaza Birmingham City Centre by IHG puts you in the heart of Birmingham, within just a 10-minute stroll of popular attractions like The Mailbox and Utilita Arena Birmingham. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Birmingham City Centre hotel, attractions include O2 Academy Birmingham and International Convention Centre.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

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  • Air conditioning
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 24 Aug 2025 start from NZ$185.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre by IHG?

Yep, Crowne Plaza Birmingham City Centre by IHG has a secured self car park for GBP 21.00 per day. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre by IHG serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre by IHG?

No, Crowne Plaza Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1024 reviews
Rating 8 - Good. 236 out of 1024 reviews
Rating 6 - Okay. 77 out of 1024 reviews
Rating 4 - Poor. 40 out of 1024 reviews
Rating 2 - Terrible. 35 out of 1024 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kup

Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot water!!

No hot water to have a shower. Shower water pressure was very poor. Only one bathrobe. As a IHG member I expect a let better from their hotels.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Julian

Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of everything!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Lovely staff

Stayed here for a weekend with the family, I have to say it was one of the BEST hotels I’ve stayed in. Very modern. The room was very clean and fresh . Around the hotel was lovely and clean and well kept . The receptionist Jordan went above and beyond for us and the children, was polite and helpful and told us fun things we could do with the children. The breakfast in the mornings was DELICIOUS! With such a wide variety you can’t go wrong ! The bar and staff was very friendly. Made me a delicious passion fruit mojito and then made me a child friendly one for my son so he wasn’t left out . Thank you for making my stay with my family so lovely ! X
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Will stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, property conditions & facilities
Parking was very expensive however the hotel overall was very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Zainab Iqbal

Travelled with family and small children
The stay was nice - had to ask for bits for the room for example the disposable slippers- check in was simple as was check out
Stayed 1 night in Apr 2025

10/10 Excellent

Jemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, rooms modern and high standard, close to shopping and arena
Stayed 1 night in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in, in terms of cleanliness, helpful and friendly staff. The food was excellent. Breakfast in particular was freshly cooked, and there was an abundance of choice.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Sleepless in Birmingham

We spent a night at Crowne Plaza Birmingham city center. Check in and check out was a pleasant experience. The room, bathroom and general hotel was clean. My problem started when I realised that the 'soundproof' room wasn't 'soundproof'. I could hear the guests next door shouting and screaming for hours. I booked this hotel mainly because of the 'soundproof' room, but was thoroughly disappointed. My next issue was I could hear everything happening outside, including vehicles passing, people conversing, glass bottles being emptied into a bin,surely that shouldn't be happening. Apparently, the room I was in, was facing the quiet side. I don't think so, I left more tired than when I arrived due to sleep deprivation. The parking wasn't the best for £21 per day, but I was greatful there was parking. If you have lots of bags, maybe drop them off at the entrance of the hotel and then park, I didn’t see a lift, so I used the stairs. The other car par charged me £4 for 1 hour, or you could park on the side of the road (if there's space) for a few hours until you figure out the parking situation. Lastly, the quilt was so hot for this time of the year, it would have been great if a light sheet was in the cupboard as another option. Overall, because of the sleepless night and how noisy it was I wouldn't stay there again. However, others may have had a better experience.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were brilliant for our trip to the Utilia arena. The check in was speedy and very knowledgeable. The room was fantastic and we had such an amazing bargain for our stay. If we come back to the Utilita again we would certainly be looking at staying the this hotel again. Thank s to everyone involved.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Birmingham quite often and this has quickly become our go to, amazing welcome, beautiful rooms, and good bar when needed, the lounge is also great. So easy to wander down gas street or into town, can't fault it. Shout out to Emanuelle in the club lounge he is super attentive
Stayed 2 nights in Apr 2025

10/10 Excellent

Tsz Sum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Apr 2025

10/10 Excellent

Naim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming and the general ambiance of the hotel was very calm. Perfect for a getaway within the city but the added calmness of the hotel. Will definitely be visiting again
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Really friendly and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good with very clean rooms. Would totally recommend this hotel but could do more to cater for smokers with better smoking areas.
Stayed 1 night in Apr 2025