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Malmaison Birmingham

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Malmaison Birmingham

Hallway
Club Deluxe Double Double Room
Lobby
Havana Signature Suite | Living area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Hot tub
The current price is NZ$181
includes taxes & fees
26 May - 27 May

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪12 min walk‬
  • International Convention Centre
    ‪13 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Birmingham

Malmaison Birmingham puts you in the heart of Birmingham, steps from The Mailbox and within a 15-minute stroll of Bullring & Grand Central. Highlights at this boutique hotel include a restaurant, a bar/lounge and Access to hot tub. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Chez Mal Brasserie, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class Birmingham City Centre hotel include Utilita Arena Birmingham and International Convention Centre.

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 12 min walk - 1.0 km
  • International Convention Centre - 13 min walk - 1.1 km
  • Broad Street - 17 min walk - 1.5 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified hotel with fitness centre and sauna
Malmaison Birmingham offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3035 sq ft of conference space
  • 282 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 21 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Birmingham?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 26 May 2025 start from NZ$181.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Malmaison Birmingham?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Is Malmaison Birmingham family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison Birmingham is a hit with families.

Does Malmaison Birmingham serve breakfast?

Yep, guests adore the full brekkie here! Available on weekdays from 7 AM to 10 AM and on weekends between 8 AM and 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison Birmingham?

No, Malmaison Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Birmingham?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Birmingham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Birmingham?

Dogs are welcome at Malmaison Birmingham, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we needed. Staff really friendly and helpful. Room was really nice.
Stayed 1 night in Feb 2025

8/10 Good

Farah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Positive, but some negatives. Reception staff 5*

We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down, hopefully it was a one off. The hotel front of house were amazing, even the morning after. They were so apologetic and said we would have a call. And we did that same afternoon. Not one to complain normally, but the reception staff and manager were truly superb. I’m sure it was a one off and would like to thank the team for their compassion and listening. Like I say everything else was great, just issues with the bathroom and bedspread. I would recommend, based on how good the front of house was. The room its self was perfect, just the cleaning of it was below expectations. Hopefully it was a one off and we were unlucky.
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Stayed 2 nights in Feb 2025

8/10 Good

Nathan

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Rude check in staff member

Really poor check-in experience - miserable staff member, no welcome, no smile and downright rude
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ruined the Malmaison experience for my team and I.

Usual great Mal setting utterly spoilt by the following: I booked 6 rooms for colleagues. A colleague who checked in the day after me along with another client got room upgrades. Waiting over 30 mins at breakfast for my meal The worst part was the bar. One poor staff member trying to serve lots of people. Twice walked away from buying drinks due the wait. When another member of staff came to help he was rude and dismissive. Never stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy couple

Good stay in funky hotel with a swift check in!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Reception were super helpful in extending our stay - top marks
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff and hotel

From the moment we stepped into Malmaison to leaving fantastic service. We were upgraded to a club room and gifted a free drink voucher too at check in which was such a wonderful touch. When checking out the lady was warm and very friendly and even manged to find out what that amazing smell is that they pump round the hotel is. So thats just cost my husband a bit extra as just brought Arran scent for the home. Thank you to the hotel staff as they made our stay so relaxing, just what we needed.
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Stayed 2 nights in Jan 2025

6/10 Okay

Ceri

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine, Ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very central location. Staff are super friendly.and helpful. Rooms are large and very comfortable
Stayed 1 night in Jan 2025