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The Chace

3.5 star property

Photo gallery for The Chace

Bar (on property)
Lobby sitting area
Gazebo
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
London Road / Toll Bar End,. 0, Coventry, England, CV3 4EQ
  • Place, Coventry University
    ‪5 min drive‬
  • Place, Coventry Cathedral
    ‪6 min drive‬
  • Place, Coventry Transport Museum
    ‪6 min drive‬
  • Airport, Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Coventry

At The Chace you'll be 3.2 km (2 mi) from Belgrade Theatre and 3.8 km (2.4 mi) from Coventry University. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a garden and dry cleaning/laundry services. Full breakfast is available. .Within a 15-minute drive of this 3.5-property class Coventry hotel, attractions include University of Warwick and Warwick Castle.

What's nearby

  • Coventry University - 5 min drive - 3.5 km
  • Coventry Cathedral - 6 min drive - 4.1 km
  • Coventry Transport Museum - 6 min drive - 4.5 km
  • Coombe Abbey Country Park - 6 min drive - 6.0 km
  • Lady Godiva Statue - 7 min drive - 4.8 km

Getting around

  • Kenilworth Station - 10 min drive
  • Coventry (CVT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪The Triangle - ‬4 min drive
  • ‪Costa Coffee - ‬15 min walk
  • ‪The Old Mill - ‬4 min drive
  • ‪The Humber Hotel - ‬3 min drive

About this property

The Chace

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly The Chace also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Coventry hotel is smoke free.

  • 17 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chace offers 17 accommodations with a safe and coffee/tea makers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Londons Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Chace Hotel
The Iliffe Hotel
The Chace Coventry
Laura Ashley The Iliffe
The Chace Hotel Coventry

Frequently asked questions

What is the cancellation policy at The Chace?

The Chace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Chace?

Yep, The Chace has a free self car park.

Does The Chace serve breakfast?

Yeah, free brekkie is available weekdays from 7:00 AM to 9:30 AM and weekends between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Chace?

No, The Chace does not offer an airport shuttle service.

Is there a bar or restaurant at The Chace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Chace?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Chace?

No, pets are not allowed.

The Chace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended.

Friendly staff. Good price. Nice clean room. Great breakfast
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Sajida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern design of the room, with the victorian style furniture in the lobby and exterior building. Clean and comfortable stay. Breakfast and dinner were both great
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Was upgraded on room. Lovely staff. Shame it’s being turned in care home
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

A good and comfortable stay
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Manjit

Disliked: Staff & service

Not worth the stay

No ac in this hotel and you pay up to £100 per night This hotel needs up dating.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected.

Really nice stay, thanks to the easy going and friendly staff! Dinner exceeded our expectations, and the waitresses were so sweet and patient with our demands. Dont hesitate to pick this one!
Stayed 1 night in Sep 2021
Verified

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is set on the outskirts of Coventry and the outside does not look very pleasing but it is well maintained inside and the deco reflects modern. The bed was smaller than i expected plus the view was not the best unfortunately.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming , helpful and professional. Made me feel at home, they were very cheerful and relaxed even though very busy with a wedding party. Room was comfortable had a great nights sleep ,food was excellent , great breakfast. Well done everyone and thank you
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Beautifully decorated throughout, huge bedroom, great bathroom, incredibly comfortable bed, lovely service. What more can you ask for? Had an evening meal and breakfast and both were delicious. Steak salad starter was cooked to perfection and was a steal at £8, while we genuinely thought we were undercharged when discovering the chef special pork fillet was only £14! Thoroughly enjoyable visit and such a shame that it appears to be closing down at the end of the year
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Could not find a single problem with our stay. Cleanliness, friendly staff, especially Emma, beautifully decorated hotel, fabulous breakfast and such a comfy room. On reading some reviews you would be worried about staying here but don't be. We would definitely have no problem returning.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Not what we expected

Checking in was easy and the receptionist was very helpful. The toilet in the en suite bathroom was sealed to say it had been cleaned. However, this was not the case. On reporting this to the receptionist she came and cleaned it herself. I also gave ger the stained throw to take away with her. The meal we had there was lovely and we were given complimentry drinks for the issues we had with a room. For a Laura Ashley hotel I thought it would have been of a higher standard. Little things like holes on back of bathroom door not filled in where coat hook and lock had been. Bedroom doores could be updated or fresh coat of paint.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Nataleigh

Liked: Cleanliness, staff & service, property conditions & facilities

Nice getaway dor couples

The staff service is excellent, very friendly and helpful. The only change we noticed was the weekend staff were not as engaging and appeared more lapse in their customer service. The cups in the restaurant we not very clean, had marks and even a dead fly, the staff need to check the tables before seating guests to ensure all tableware are clean and ready for guests to use.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great find!

A very enjoyable stay - the staff were wonderful & nothing was too much trouble. The food was delicious & the room very comfortable. would recommend & would stay there again.
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Michelle

Liked: Cleanliness

Anniversary stay

The hotel looked good in the common areas but our room was Superior and we can’t work out why as the pictures showing superior rooms did not look like the one we were in it was small and only had one bedside table as there wasn’t room for two and the shower cubicle was tiny the cleaner had left a bottle of cleaning fluid in the bathroom and when we brushed our teeth before bed the cold water was Luke warm it was slightly cooler in the morning but still a bit warm. There was only one pillow per person. Breakfast was included and OK but if I had paid £15 for it I would be disappointed. There was a communal jug for juices with no sanitiser near the jugs and the same with the tongs for pastries I ordered toast and received one and a half slices and my poached eggs were more like hard boiled. The flower vases on the breakfast tables were not in the freshest condition and the water looked murky in the vase.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Absolutely outstanding staff couldn’t do enough for us. My Laura Ashley friends came for afternoon tea and they showed us around all the principle bedrooms. Absolutely wonderful! There was a wedding also during the 39 rule covid and they really made their day special. Fabulous chef edible flowers on my poached egg for breakfast!
Stayed 1 night in Jun 2021
Verified

8/10 Good

Nidhi

Liked: Staff & service, property conditions & facilities, room comfort

Good staff

We had a lovely stay at the hotel. The lady on the check out was extremely helpful. She was willing to accommodate my "work from hotel" arrangements, which was very thoughtful of the staff. Many thanks
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness and staff
Stayed 1 night in May 2021
Verified

8/10 Good

K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent food. A very nice property.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, amazing staff and overall positive experience, only issue was the lock on my room door (Room 6) was not secured properly and was moving a lot
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

CoreCare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

terrible customer service, do not care about the satisfaction of their customers. Lack of basic amenities (no fridge, plastic cup to put teeth rush, broken bed ect), not able to recommend places to visit, dirty bathroom not cleaned everyday
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very nice and polite! Decor was amazing, got bumped up to the bridal suite free of charge after requesting a signature room!
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

A nice hotel conveniently located in Coventry. The room has a Nespresso machine which was greatly appreciated and big comfortable beds with a pillow menu. It was very quiet because of Covid and we were often left alone in the dining room while the staff were elsewhere. Our room was a bit noisy as it looked out onto a road. There was double glazing in the room but not the bathroom and no air conditioning. The dinner menu was quite limited.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

There was a mix up with my booking. I took four days for them to answer phone messages and emails. They wanted to charge me twice and showed no sign of flexibility or caring for customers. They only value profit. This hotel puts the Laura Ashley brand to shame. Avoid at all costs.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, clean, polite staff, nice room.
Stayed 1 night in Feb 2020