4/10 Poor
Cynthia
Travelled with family
3 Jul 2025
Not happy about lack of cleanliness, but the service/hospitality turned out to be very good. The bathroom had not been cleaned & was very dirty. It was too late at night to reach someone for help. When I got in touch with Lucy at 7:00 am, she apologized & immediately worked on solving the problem, including thinking outside the box, since cleaners wouldn’t be arriving until a couple hours later. So someone needs to acknowledge that Lucy is a rockstar & the cleaning people need some training.
Cynthia
Stayed 1 night in Jul 2025