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Hotel Madame

2.0 star property

Photo gallery for Hotel Madame

Front of property
Classic Room, Non Smoking, City View
Panoramic Room, 1 Queen Bed, Non Smoking, City View
Comfort Room, Non Smoking, Courtyard View | Room amenity
Classic Room, Non Smoking, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4 Rue Bouffard, Bordeaux, Gironde, 33000
  • Place, Rue Sainte-Catherine
    ‪6 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪8 min walk‬
  • Place, Place des Quinconces
    ‪9 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪14 min drive‬

Room options

View all photos for Comfort Room, Non Smoking, Courtyard View

Comfort Room, Non Smoking, Courtyard View

Comfort Room, Non Smoking, Courtyard View

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Non Smoking, City View

Classic Room, Non Smoking, City View

Classic Room, Non Smoking, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, 1 Queen Bed, Non Smoking, City View

Panoramic Room, 1 Queen Bed, Non Smoking, City View

Panoramic Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bordeaux

At Hotel Madame you'll be within just a 10-minute stroll of Rue Sainte-Catherine and Grand Theatre of Bordeaux. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, multilingual staff and a porter/bellboy. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 15-minute walk of this Bordeaux City Centre hotel include Place de la Bourse and Place des Quinconces.

What's nearby

  • Hotel de Ville Palais Rohan - 3 min walk - 0.3 km
  • Rue Sainte-Catherine - 6 min walk - 0.6 km
  • Grand Theatre of Bordeaux - 8 min walk - 0.7 km
  • Place des Quinconces - 9 min walk - 0.8 km
  • Place de la Bourse - 11 min walk - 0.9 km

Getting around

  • Gambetta Tram Station - 2 min walk
  • Mérignac-Arlac Station - 6 min drive
  • Bordeaux (BOD-Merignac) - 27 min drive

Restaurants

  • ‪Land & Monkeys - ‬1 min walk
  • ‪French House - ‬1 min walk
  • ‪Les Trois Pinardiers - ‬1 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪La Mama - ‬1 min walk

About this property

Hotel Madame

As a guest of Hotel Madame, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Madame also features concierge services, a front desk safe, and a porter.

This Bordeaux hotel is smoke free.

  • 18 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
Hotel Madame offers 18 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 22 per day); discounts available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Private wine tours
  • Shopping centre
  • Wine tours

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 22 per day(656 ft away; open 24 hours)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

What is the cancellation policy at Hotel Madame?

Hotel Madame offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Madame?

The closest beach to Hotel Madame is Plage du Lac (4.2 km).

What makes Hotel Madame a romantic place to stay?

Winery tours and a champagne service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Madame.

Does Hotel Madame serve breakfast?

You bet, continental breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Madame?

No, Hotel Madame does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Madame?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Madame?

Cats and dogs are welcome at Hotel Madame, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Madame Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 96 reviews
Rating 8 - Good. 21 out of 96 reviews
Rating 6 - Okay. 5 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Nice staff, great location. Rooms are quite small.
Stayed 2 nights in Oct 2025

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very close to the downtown and good food spots. The host was very friendly and attentive to our needs. Highly recommend if anyone is looking for a stay within the historic district.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a very convenient location, close to cafes, bars and shops. All staff were welcoming, friendly and helpful. Room was spotlessly clean and cleaned daily. Thoughtful and tasteful decor, loved the toiletries provided. Fridge and coffee machine in room. This was an absolute gem of a find and we would love to return to Bordeaux to stay here again, Thank you!
Stayed 4 nights in Sep 2025

10/10 Excellent

Hazel

Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas

Stayed 3 nights in Sep 2025

8/10 Good

Danielle and Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Hotel

Great location. People on the desk were fantastic and their English was very good. Gave lots of tips and recommendations. You have to keep the mini fans on all night otherwise it gets way too hot and I usually run cold.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but a bit noisy

The room is nice and clean. The location is great other than next to a construction site that was noisy from 7:00am.
Stayed 4 nights in Jun 2025

4/10 Poor

Larry

Travelled with partner
Disliked: Amenities
Staff were incredible and tried to make our stay tolerable, BUT the lack of air conditioning was really unfortunate as it was over 80 degrees when we were there and the sun shone directly into our room. Even with drapes closed it was impossible to cool the room down. Unfortunately we only could stay one night and had to relocate to another hotel for the remainder of our trip. Our room was unbelieveably small as you can see by the photo and the shower felt more like a coffin than a shower. Truly unfortunate. Location was great, but there are better options in the area.
Entrance to hotel
The shower (if you can call it that).
Ch. 42 was the smallest room on the top floor. Pretty sure 32, 22 and 12 would be the same.
Trying to cool down the room once the sun stopped beating in. NO LUCK.
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and helpful staff nothing too much trouble. Excellent. position close to bars and restaurants. No air-conditioning but a good fan. The street could be noisy at times if room windows left open. Overall an excellent visit.
Stayed 3 nights in Jun 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Compact but well thought out rooms. Very centre of Bordeaux but really quiet with the windows closed. Fan, kettle, coffee machine and mini bar in the room. Great location for exploring Bordeaux
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Amenities
Wonderful hotel with incredibly nice staff - would highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely madame hotel

Wonderful stay great set up and staff . Sadly very noisy from people upstairs all night
Stayed 1 night in May 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Botique Hotel. Friendly, knowledgeable staff. Room had an amazing view of one of the historical arches. We did the Wine Museum tour on the host's recommended which was amazing. Room clean, bed comfortable, walkable distance from the Tram, local cafes and shops.
Stayed 2 nights in May 2025

8/10 Good

Alvaro, Lisle

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a Great location and hotel.
Stayed 1 night in Apr 2025

8/10 Good

Lori, Ottawa

Travelled with group
Liked: Cleanliness, staff & service
Great location to explore the beautiful city. Travelled with a friend and we had separate rooms - both classic. Mine was extremely small and tired in comparison to her room. Again, only my room, but found it quite noisy. I could hear the programming - tv from the adjacent room and when people arrived above me each night it was very loud. The staff were amazing and you can’t beat the location. I’m giving it a 4.
Stayed 2 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service

Nice stay

The staff were extremely helpful with parking and dining recommendations. The room was nice. No Ac but they had fans.
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, characterful room. Great location in the heart of walkable Bordeaux and very friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Barry

Travelled with partner
Liked: Cleanliness, staff & service
We were going for French charm and it definitely had that. The room & bath were super small - self-Inflicted wound since they posted the square footage but don't book the classic room unless you can handle 130 square feet. We traveled all over Europe and are accustomed to small rooms but this was super small and we're small people. The hotel was nice and it was in the pedestrian zone but not a good value at $165 a night.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fab property! Staff were so welcoming and the rooms were very clean. Brilliant hotel for a solo traveller too. Will definitely recommend 😁👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful! The hotel was clean, the bed comfy, and shower hot (although small). The property is located perfectly to walk the inner city. A short distance to great dining options and bars.
Stayed 2 nights in Nov 2024