Sheraton Boston, a Marriott Hotel

4.0 star property
Eco-certified hotel connected to the convention centre in Boston with an indoor pool

Photo gallery for Sheraton Boston, a Marriott Hotel

Experience the sleek, curved facade of this hotel, featuring a beautifully landscaped garden and elegant entrance.
Relax by the pool with a view of the cityscape.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa set, dining table, and desk.
Enjoy a panoramic city view from the comfort of your room, featuring a large window and a stylish seating area.
Enjoy al fresco dining in a stylish outdoor setting with round tables, cushioned chairs, and lush greenery.

Popular amenities

  • Pet-friendly
  • Parking available
  • Housekeeping
The current price is NZ$451
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
39 Dalton St, Boston, MA, 02199
  • Northeastern University
    ‪6 min walk‬
  • Copley Square
    ‪11 min walk‬
  • Fenway Park
    ‪11 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(130 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, River View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Non Smoking, River View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 22.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Separate bedroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Separate bedroom
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Separate bedroom
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Separate bedroom
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, River View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, River View

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

Sheraton Boston, a Marriott Hotel puts you in the heart of Boston, connected to the convention centre and within a 20-minute stroll of Northeastern University and Copley Square. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a conference centre and a 24-hour business centre. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Back Bay hotel include MGM Music Hall at Fenway and Fenway Park.

What's nearby

  • Northeastern University - 6 min walk - 0.6 km
  • Copley Square - 11 min walk - 1.0 km
  • Fenway Park - 11 min walk - 1.0 km
  • Boston University - 2 min drive - 2.6 km
  • Boston Common - 3 min drive - 2.2 km

Getting around

  • Prudential Station - 3 min walk
  • Back Bay Station - 11 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬7 min walk
  • ‪Pressed Cafe - ‬4 min walk
  • ‪Earls Kitchen + Bar - ‬9 min walk
  • ‪Bukowski Tavern - ‬4 min walk

About this property

Sheraton Boston, a Marriott Hotel

Eco-certified hotel connected to the convention centre in Boston with an indoor pool
Sheraton Boston, a Marriott Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. A 24-hour business centre, 54 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 71072 square feet (6603 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Sheraton Boston, a Marriott Hotel. Parking is available for a fee.

This Boston hotel is smoke free.

  • 792 guestrooms or units
  • 29 levels
  • 71072 sq ft of conference space
  • 6603 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Sheraton Boston, a Marriott Hotel offers 792 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Boston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54 meeting rooms
  • Conference centre (71,072 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (43 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 29 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015110350
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015110350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Hotel Sheraton
Boston Sheraton
Boston Sheraton Hotel
Hotel Boston Sheraton
Hotel Sheraton Boston
Sheraton Boston
Sheraton Boston Hotel
Sheraton Hotel Boston
Sheraton Boston, A Marriott
Sheraton Boston, a Marriott Hotel Hotel
Sheraton Boston, a Marriott Hotel Boston
Sheraton Boston, a Marriott Hotel Hotel Boston

Frequently asked questions

What is the cancellation policy at Sheraton Boston, a Marriott Hotel?

Sheraton Boston, a Marriott Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Boston, a Marriott Hotel?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Sheraton Boston, a Marriott Hotel on 24 Aug 2025 start from NZ$451.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Boston, a Marriott Hotel?

Yep, Sheraton Boston, a Marriott Hotel has valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to Sheraton Boston, a Marriott Hotel?

Yep, Sheraton Boston, a Marriott Hotel is a short 20-minute walk from Carson Beach. Fun beach activities include kayaking and sailing. You can also find boat tours.

Does Sheraton Boston, a Marriott Hotel have a pool?

Yep, and guests love it! Sheraton Boston, a Marriott Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 11:00 PM.

Is Sheraton Boston, a Marriott Hotel family-friendly?

You bet! With amenities such as a corner/local shop and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Boston, a Marriott Hotel is a hit with families.

Is there a free airport shuttle available at Sheraton Boston, a Marriott Hotel?

No, Sheraton Boston, a Marriott Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Boston, a Marriott Hotel?

Yep, you can grab a meal at Sheraton Boston, a Marriott Hotel's onsite restaurant.

What time are check-in & check-out at Sheraton Boston, a Marriott Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Boston, a Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 953 out of 1740 reviews
Rating 8 - Good. 383 out of 1740 reviews
Rating 6 - Okay. 207 out of 1740 reviews
Rating 4 - Poor. 96 out of 1740 reviews
Rating 2 - Terrible. 101 out of 1740 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio

Disliked: Staff & service, amenities, property conditions & facilities
Repair noises at 8am in the morning.
Stayed 1 night in Apr 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but expensive

The hotel itself was nice but they nickel and dime you for everything. No breakfast, and you even have to pay for internet. Ludicrous. However, it was very clean, staff were friendly and the pool was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People in room next door came home at 1:30 am on a Thursday night and woke up my kids. They were talking so loudly. Our room had an adjourning room - the sound carried right through. We were not happy!
Stayed 1 night in Apr 2025

4/10 Poor

Shari

Disliked: Staff & service
The staff was on a personal call, not accommodating,
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Khalil

Travelled with family
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2025

8/10 Good

marcos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

2/10 Terrible

Ron

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked this stay through Expedia and was charged over $1200 for the night. When I checked into the hotel, the gentleman looked at my reservation and said wow you paid a lot of money for this room and, we don’t have that room available. He said I’m talking to the manager. I will be right back. Upon returning, he said we will be charging you half of what Expedia charged you. He also said make sure Expedia gets a hold of us for the authorization for the discount. I got a hold of Expedia and they continually tried contacting the property manager without success and therefore said there was nothing they could do. So I basically paid over $1200 for a suite that I reserved and got just a regular room. This is just not right.
Stayed 1 night in Apr 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Hotel is being renovated so there are no restaurants available. However, it is connected to the Prudential Center so they are restaurants there. It's a great area but parking is expensive
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was under construction, so there was no lobby and had to go in through a small side entrance. No restaurant or bar on the property, however it connects to prudential center so lots of options there. Love the pool with the cabanas and our view of the city and Charles River from the 26th floor was stunning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lizza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!!

Great location! Rooms very comfortable and clean
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was that our room had a thin door adjoining the next room and we could hear every word our neighbor said late into the night. She was on speaker phone for hours off and on. When I finally called down to guest services I was told security would be called, but i finally knocked on the connecting door a few times and she got quiet. Those doors should be more sound proof. Otherwise, staff and facilities were wonderful. Sad we missed the opening of the restaurant by just a few days.
Stayed 2 nights in Apr 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Michelle

Stayed 4 nights in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Fatema

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Joanne, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent fitness facilities (separate cardio room, weight room, indoor/outdoor large pool that is good for lap-swimming. (One suggestion would be to hold a lap lane for adults wanting to do laps as at certain periods kids take over with inflatable toys, etc.) The hotel was very clean. Front desk staff member upon arrival seemed bored and was just looking around at everyone else in the area but other than that, everything was great. I understand there are renovations going on but these did not affect me other than that dining areas were closed.
Stayed 3 nights in Apr 2025

2/10 Terrible

Tobias

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Aruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and connected to the Prudential Center which has many eateries- convenient for a cold winters day. We chose this hotel because it was walking distance to Northeatern University. Very convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Uttam, Chester Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025