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Bournemouth West Cliff Hotel & Spa

Property class: 3

Photo gallery for Bournemouth West Cliff Hotel & Spa

A sunlit deck with glass walls, a pool, and seating areas.
A lounge area with patterned seating, a small table, and a potted plant.
A spacious indoor area with seating arrangements, a bar, and large windows allowing natural light.
A staircase with ornate railings and stained glass windows.
A modern lounge area with seating arrangements, including sofas and chairs, and a glass partition with a geometric pattern.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Gym
The current price is NZ$139
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Durley Chine Beach
    ‪9 min walk‬
  • Place, Bournemouth Beach
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪14 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a desk with a chair, a mirror, and a window with curtains.

Standard Double Room

7.8 out of 10
Good
(60 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a bed, two chairs, a small table with water bottles, a coffee maker, and a desk with a laptop.

Family Room

7.6 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a chair, and a window with curtains.

Standard Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

A hotel room with a large bed, a desk with a lamp, a chair, a small table with bottles, and a window with curtains.

Superior Room

7.4 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a small table, and a mirror.

Superior Quadruple Room

8.4 out of 10
Very good
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two orange chairs, a small table, a TV, and a window with curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with a wooden desk, a chair, a bed, a large mirror, and framed pictures on the wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with a wooden desk, a chair, a bed, a large mirror, and framed pictures on the wall.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Room

  • Sleeps 4

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About the area

Bournemouth

A luxury stay in Bournemouth awaits you at Bournemouth West Cliff Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Bournemouth International Centre and Bournemouth Beach. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 2605 square feet (242 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning English breakfast is available. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Bournemouth City Centre hotel, attractions include New Forest National Park and Poole Harbour.

What's nearby

  • Durley Chine Beach - 9 min walk - 0.8 km
  • Bournemouth Lower Gardens - 11 min walk - 0.9 km
  • Bournemouth Beach - 12 min walk - 1.1 km
  • Bournemouth International Centre - 14 min walk - 1.2 km
  • Bournemouth Pavillion Theatre - 17 min walk - 1.4 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Smokin' Aces - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Flirt Café Bar - ‬8 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Olive Bistro Cafe - ‬4 min walk

About this property

Bournemouth West Cliff Hotel & Spa

As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2605 sq ft of conference space
  • 242 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The Durley Dean Hotel
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,003 reviews
The price is NZ$137
includes taxes & fees
20 Sept - 21 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Bournemouth West Cliff Hotel & Spa?

Bournemouth West Cliff Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on 5 Oct 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa has an uncovered self car park for GBP 15 per night. A self car park is also available, for a fee.

Are there any beaches close to Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach. Fun beach activities include windsurfing, parasailing and kayaking.

Is there a spa on site at Bournemouth West Cliff Hotel & Spa?

Yep, there is an onsite spa at Bournemouth West Cliff Hotel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bournemouth West Cliff Hotel & Spa have a pool?

Bournemouth West Cliff Hotel & Spa has 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool is closed on New Year's Eve and New Year's Day.

Does Bournemouth West Cliff Hotel & Spa serve breakfast?

Yeah, English brekkie is offered daily.

Is there a free airport shuttle available at Bournemouth West Cliff Hotel & Spa?

No, Bournemouth West Cliff Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bournemouth West Cliff Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve and New Year's Day.

What time are check-in & check-out at Bournemouth West Cliff Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Bournemouth West Cliff Hotel & Spa?

No, only service animals are allowed.

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here , and would stay here again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay! Really lovely spa facilities
Stayed 1 night in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel clean, staff friendly and helpful. Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times, we enjoy the gin and jazz evening
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Staff very pleasant and helpful. Excellent location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, close to the town centre free street parking just outside. Staff very friendly and the pool was a big bonus.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel been here many times on Business
Stayed 2 nights in May 2026
Verified review

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, family friendly place, kids love the pool and breakfast.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and spacious room. Very good location.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness
A great hotel for families. This is my 2nd stay at the property a definitely not my last!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay, everything we needed in our room, breakfast was delicious!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 2 night stay. Room clean and a comfortable bed. Staff all very helpful. Very good breakfast. Didn’t use the pool or spa.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, loved the pool! Gym was pretty sufficient too! Had a relaxing 3 nights, would come again :)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault anything very enjoyable relaxing stay made to feel welcome
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed 1 night and didn't have time to use any of the facilities, I would consider coming back to use the gym or swimming pool if the chance ever arose.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing we had and amazing room however a fridge in the rooms would be a great addition. The spa was so relaxing and a great addition to our stay great facility’s as well and staff was amazing and so accommodating too would highly recommend and would stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Namita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious. Breakfast, pool and spa facilities were very good.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Lovely breakfast, quiet room, comfy bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking onsite is chargeable but discounted for guests, spa is changeable but again discounted for guests. A piol and gym is free to use. Our room was great and the staff wete brilliant. Breakfast was very good and great variety. We also ate an evening meal here one night and that too was excellent.
Stayed 2 nights in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Nice hotel to stay at
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, spacious, modern and clean. Staff very friendly and helpfil
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent very clean pool very good disappointed there was no disabled access to the spa
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always. Thank you
Stayed 1 night in Apr 2026