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Hilton Bournemouth

4.0 star property
Family-friendly hotel with full-service spa and health club

Photo gallery for Hilton Bournemouth

Breakfast, lunch, dinner served; British cuisine
King, Suite, 1 Bedroom, Sea View | Living area
In-room safe, desk, laptop workspace, blackout curtains
Ballroom
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
The current price is NZ$218
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Terrace Road, Bournemouth, England, BH2 5EL
  • Place, Bournemouth International Centre
    ‪5 min walk‬
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pier
    ‪9 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite

King, Junior Suite

King, Junior Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom

LCD TV

King, Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Sea View

LCD TV

King, Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 68 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

Twin Room With Balcony

  • Sleeps 2

Twin Room

  • Sleeps 2

King Room with Balcony

  • Sleeps 2

View all photos for Family Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

King Room With Extra Single Bed

  • Sleeps 4

View all photos for Family King Room

In-room safe, desk, laptop workspace, blackout curtains

Family King Room

  • Sleeps 4

View all photos for King Family Room With Two Single Sofa Beds

Bathroom

King Family Room With Two Single Sofa Beds

  • Sleeps 4

One Bedroom King Suite with Sea View

  • Sleeps 2

One Bedroom King Suite

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

About the area

Bournemouth

A family-friendly stay in the heart of Bournemouth awaits you at Hilton Bournemouth. Within just a 10-minute stroll, you'll find popular attractions like Bournemouth International Centre and Bournemouth Beach. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at R1SE Fitness & Wellbeing can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and steam room. The restaurant, Schpoons & Forx, serves British cuisine and is open for breakfast, lunch and dinner. That Bar Downstairs is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, kids' club and sauna. 6641 square feet (617 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Bournemouth City Centre hotel include Poole Harbour and Bournemouth Pier.

What's nearby

  • Bournemouth International Centre - 5 min walk - 0.4 km
  • Oceanarium - 6 min walk - 0.6 km
  • Bournemouth Beach - 8 min walk - 0.7 km
  • Bournemouth Pavillion Theatre - 8 min walk - 0.7 km
  • Bournemouth Pier - 9 min walk - 0.8 km

Getting around

  • Bournemouth Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Obscura Café - ‬3 min walk
  • ‪The Moon In The Square (Wetherspoon) - ‬2 min walk
  • ‪BrewDog Bournemouth - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Burger King - ‬3 min walk

About this property

Hilton Bournemouth

Family-friendly hotel with full-service spa and health club
Hilton Bournemouth offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6641 square feet (617 square metres) and includes conference space. A sauna, spa services, and a children's club are also featured at the family-friendly Hilton Bournemouth. For a fee, parking is available.

This 4-star Bournemouth hotel is smoke free.

  • 177 guestrooms or units
  • 8 levels
  • 6641 sq ft of conference space
  • 617 sq. m of conference space
  • Built in 2015
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Bournemouth offers 177 accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

R1SE Fitness & Wellbeing has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Restaurant
Hampton by Hilton Bournemouth
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,025 reviews
The price is NZ$167
includes taxes & fees
16 Nov - 17 Nov
Hampton by Hilton Bournemouth

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (GBP 15.50 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Schpoons & Forx
  • That Bar Downstairs

Things to do

  • Children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6,641 square feet of conference space
  • 8 meeting rooms
  • Computer station

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 50 per accommodation, per stay (maximum GBP 75.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Covered self-parking fee: GBP 15.50 per day
  • Pet fee: GBP 50 per accommodation, per stay (maximum GBP75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 AM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Bournemouth Hotel
Hilton Bournemouth

Frequently asked questions

What is the cancellation policy at Hilton Bournemouth?

Hilton Bournemouth offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Bournemouth?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Bournemouth on 30 Nov 2025 start from NZ$217.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Bournemouth?

Yep, Hilton Bournemouth has a secured covered self car park for GBP 15.50 per day.

Are there any beaches close to Hilton Bournemouth?

Yep, Hilton Bournemouth is a short 7-minute walk from Bournemouth Beach.

Is there a spa on site at Hilton Bournemouth?

Yep, R1SE Fitness & Wellbeing is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Hilton Bournemouth have a pool?

Hilton Bournemouth has an indoor pool. The pool is open 6:00 AM to 10:00 AM.

What luxury perks are available at Hilton Bournemouth?

Hilton Bournemouth features a full-service spa, a health club and an indoor pool.

Is Hilton Bournemouth family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hilton Bournemouth is a hit with families.

Does Hilton Bournemouth serve breakfast?

You bet, guests adore the English breakfast here! Offered on weekdays between 7:00 AM and 10:00 AM and weekends between 7:30 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Bournemouth?

No, Hilton Bournemouth does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Bournemouth?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Bournemouth?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Bournemouth?

Dogs are welcome at Hilton Bournemouth, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Is there a golf course on site at Hilton Bournemouth?

There isn't one on site, but Meyrick Park Golf Course is a short 16-minute walk away.

Hilton Bournemouth Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay at the hotel again. Cleainedx is excellent however paying so much money for the room cheap 2ply loo roll that hardly has any sheets on is not good as staff got funny when asked for more. Also on arrival you have to leave credit card as one has to put on hold 50 pounds per night that is not good and you have to wait a few days to jnhood on your card it deleted my holiday money. All in all hotel lovely, clean and central to everything. Thx city center, beach restaurants, station etc. I will stay again and highly recommend but take note they takekney from your card on hold
Stayed 4 nights in Jul 2025

8/10 Good

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday getaway

My stay at Hilton Bournemouth was lovely. I enjoyed the added use of the Spa most of all. Although i have stayed @ Hilton in other countries previously i was expecting to feel a bit more special. Overall attention to detail & keeping the high standards of the Hilton name.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kajol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

vishnu

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to town and beach, hotel was excellent, had a issue with room cleanliness, as we found a few stains which were questionable, we told front desk, which had to go inspect the room to make sure, which I didn’t quite understand but once they did, they did change the bed sheets, I would consider staying again, overall hotel is good, just giving my experience which hopefully helps.
Stayed 3 nights in Jul 2025

4/10 Poor

Mandeep

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Limited breakfast options for vegetarians, sub standard breakfast. No Netflix or OTTs supported on the TVs
Stayed 2 nights in Jul 2025

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel inside with plenty of sunlight in the common areas. Conveniently located to the beach and centre of town. Safe and secure underground car park
Stayed 2 nights in Jul 2025

6/10 Okay

Paula, Corsham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was OK. Two negatives, we paid extra to have a balcony, but it wasn't worth it, as the view was of the Odeon complex across the road! Our room was on the third floor and we were kept awake until 2.00am by music from the bar on the ground floor. Next time would ask for a higher floor in the hope of not hearing the music. The room was clean and comfortable, but I do wish they'd give proper pillows, not ones that dissolve to nothing when you put your head on them...
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant Service
Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice place let down by the cleaning

Stay at Bournemouth was good.Stopped at the Hilton hotel unfortunately although the rooms were supposed to be cleaned every day. Empty bucket, restock tea ,Coffee e.t.c I had to keep going to reception to ask for our bins to be emptied as we had no room cleaning service for 2 days. Even after going down to reception to ask both days
Stayed 4 nights in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long Weekend

Lovely Hotel central for Bournemouth beech,Poole,Sandbanks,via More Buses Staff very helpful,breakfast excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Beena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location and family friendly

Stayed 1 night in Jun 2025

2/10 Terrible

Pav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

The curtains were ripped light hanging off the wall ridiculous for a 4 star hotel Wont be booking again
Stayed 1 night in Jun 2025

2/10 Terrible

Louise

Liked: Cleanliness, property conditions & facilities, room comfort

Poor food

Booked DBB, tried hard to find out the allocation pp, called twice, I emailed 24 hours before that & never received reply. Needed to book dinner but said it was full so emailed to ask to book and also ask the allocation, I did get a booking but again my question to allocation was ignored, I emailed straight back and again this email never responded to, used messenger they came back with £38 pp for food & drink, thought perfect as that was what I was told on the phone but I did want it written down as know how things go !! So went to dinner, such a poor meal, we came covid time and I still talk about how nice the meal was, & reason went half board, I mentioned we had a DBB rate to be told they don’t do that, she went to ask and eventually come back to say yes, I hate that & was why I wanted it written down, i now know our half board was a complete waste of money sadly. starter arrived and I noticed the main dish I’d ordered 2 went to the next table but they had only ordered one. So the other just sat on the hot lamp for another 15 mins, not the best I feel, worse that I could see it and just knew what was going to happen. bill the allowance different to what everyone told me, granted only £3pp but again so annoying. Breakfast started to be cleared away 9.53, no one told was happening, but heard supervisor telling late comers they always tell guests before this was done, so the food part of stay really poor and wished I’d booked different hotel that was cheaper as waste
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Decent hotel, nice breakfast. Parking is expensive, as at all hotels in Bournemouth.
Stayed 2 nights in Jun 2025

2/10 Terrible

Damji

Stayed 3 nights in Jun 2025

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, room comfort

Nice hotel but overpriced.

Not worth the money. Very nice hotel with nice facilities. Hotel room had a balcony however the door was locked so this was unavailable. Air conditioning didn’t really work, room was set to 15.5 degrees but the Aircon didn’t achieve this.
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Stayed 2 nights in Jun 2025

6/10 Okay

Azmat

Stayed 3 nights in Jun 2025

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed at the Hilton Bournemouth before and loved it so this time we chose an upgraded balcony room. Unfortunately we were advised on checking that they didn’t have our requested room so they put us in a family room. The room was on the third floor and balcony overlooked the main road and did not get any sun. There were just two chairs on the balcony which meant you couldn’t sit out there for a drink really cause there was no table and the glass was quite dirty. The pool and spa area was nice and we used it twice, however in the chill out room there was no water or drinks available. There were quite a few young children in the pool which is fine but as the ceiling is low it was quite noisy. One of the other things we were looking forward to was having a drink on the rooftop bar but this was permanently closed. At breakfast they did not seem to be quite enough staff and the ones that were on were quite stressed. One chap kept running around clearing plates but it just made the whole thing quite manic especially as we were sat in the middle of the restaurant with people getting up and moving about all around us. One of the coffee machines was broken. The waiter didn’t tell us where to find anything luckily as we’ve been before, we knew it wasn’t a very good start of the day.
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful to us. My husband is disabled and a wheelchair user - the only minor thing was the access to the bathroom with a wide doorway was perfect, unfortunately this means a large door swinging into the bathroom making wheelchair movement difficult. Perhaps a sliding door should be installed
Stayed 2 nights in Jun 2025