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The Cumberland Hotel - OCEANA COLLECTION

Property class: 4

Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

A white hotel with multiple balconies and a rooftop bar.
A multi-story hotel named 'CUMBERLAND' with a pool area, outdoor seating, and a bar named 'BAR VENTANA.'
A hotel lobby with a reception desk, a seating area with sofas, and a large circular emblem on the floor.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Parking available

Explore the area

View map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Place, Bournemouth International Centre
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪68 min drive‬

Room options

View all photos for Ocean Front Double Room with Balcony

A hotel room with a bed, bedside table, lamp, air conditioning unit, and a view through the window.

Ocean Front Double Room with Balcony

  • Sleeps 2
  • 1 Double Bed

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a chair, and a stone-patterned wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Single Room

A hotel room with a bed, a wooden dresser, a mirror, a window with curtains, and a striped wall.

Compact Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard King or Twin Room

A hotel room with a large bed, a dark headboard, a patterned wall, a door leading to a bathroom, and a nightstand with a lamp.

Standard King or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Double Room with Ocean View and Balcony

A four-poster bed with a canopy, a bedside table with a lamp, and a view of the sea through a window.

Superior Double Room with Ocean View and Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a bedside table, a lamp, and a mirror.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

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About the area

Bournemouth

The Cumberland Hotel - OCEANA COLLECTION puts you in the heart of Bournemouth, within a 20-minute stroll of popular places like Bournemouth Beach and Bournemouth International Centre. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Oceana Day Spa can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The restaurant, Mirabelle, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. 1970 square feet (183 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Bournemouth City Centre hotel, attractions include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Beach - 8 min walk - 0.7 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Lower Gardens - 15 min walk - 1.3 km
  • Bournemouth International Centre - 18 min walk - 1.6 km
  • Bournemouth Pier - 18 min walk - 1.6 km

Getting around

  • Bournemouth Station - 17 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪The George Tapps (formerly The Litten Tree) - ‬10 min walk
  • ‪Noodle Bar - ‬9 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪The Anvil - ‬10 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 4 levels
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Built in 1937
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Oceana Day Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The sauna, fitness centre, and indoor pool at The SunCliff Hotel are closed from January 29, 2027-February 1, 2027.

Renovations and closures

The following facilities or services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change):
  • One of the swimming pools
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Is parking available at The Cumberland Hotel - OCEANA COLLECTION?

Yep, The Cumberland Hotel - OCEANA COLLECTION has a self car park for GBP 12.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Cumberland Hotel - OCEANA COLLECTION?

Yep, The Cumberland Hotel - OCEANA COLLECTION is a short 9-minute walk from Bournemouth Beach. Fun beach activities include body boarding, kayaking and sailing. You can also find boat tours.

Is there a spa on site at The Cumberland Hotel - OCEANA COLLECTION?

Yep, Oceana Day Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as sports massages. The Spa/Beauty services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change).

Does The Cumberland Hotel - OCEANA COLLECTION have a pool?

The Cumberland Hotel - OCEANA COLLECTION has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. One of the swimming pools will be unavailable from January 29 2027 to February 1 2027 (dates subject to change).

Is The Cumberland Hotel - OCEANA COLLECTION family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that The Cumberland Hotel - OCEANA COLLECTION is a hit with families.

Does The Cumberland Hotel - OCEANA COLLECTION serve breakfast?

Yep, buffet brekkie is offered on weekdays between 7:30 AM and 9:30 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Cumberland Hotel - OCEANA COLLECTION?

No, The Cumberland Hotel - OCEANA COLLECTION does not offer an airport shuttle service.

Is there a bar or restaurant at The Cumberland Hotel - OCEANA COLLECTION?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland Hotel - OCEANA COLLECTION?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Cumberland Hotel - OCEANA COLLECTION?

No, only service animals are allowed.

Is there a golf course on site at The Cumberland Hotel - OCEANA COLLECTION?

There isn't one on site, but Boscombe Chine Gardens Mini Golf Course is a short 15-minute walk away.

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Its was amazing place aswell definitely coming back so beautiful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic. Hotel was clean and comfortable. Such a lovely art deco building with loads of charm. Pool and pool bar amazing
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel on the seafront, would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and very spacious. Nice polite professional staff. Sea view with balcony is a must. I only stayed one night but i will definitely recommend and I will be using this hotel again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff who after our departure found and posted on my wallet, warm outdoor swimming pool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
It was somewhere to sleep at night, after out to ring all day
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are clean, but very small, and dated/old furniture.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Waiting staff too close and too quick to take used items making us feel being rushed and uncomfortable at dinner and breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a night away . Was able to use facilities before we got our room . Parking is tight but managed to find a space
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room as reasonably well appointed although the shower was difficult to operate. Reception was smooth and we were able to access our room upon arrival. Disappointing to find that we had to pay for parking just because we used hotels.com. While everything was clean, it was clear that the hotel is in need of a refresh.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Selection at breakfast was poor, we had just come back from Tenerife staying a 3 star hotel which was far superior.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Great staff and swimming pools fun and lovely food room was clean and spacious
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay here.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Chatty polite reception staff who upgraded my room ! Plentiful fresh breakfast with decent coffee ( a rare find !) Stayed in a few places in Bournemouth but 3rd visit here so far , I like the quirky decor and relaxed atmosphere and the couches and chairs you can sink into in the bar area Once the refurbishment is complete i will be returning
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice will go again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with friendly helpful staff.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and hotel.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Return visit number 4 , love the art deco style , fab sofas to relax in reading a book or having a drink . Breakfast was usual good standard- bacon that tastes like bacon and coffee that tastes like coffee ! Undergoing some renovation to corridor areas ( needed !) but did not detract from my stay Staff lovely and behaved professionally when dealing with rude & verbally abusive individuals- well done to the night manager! Pool area well kept and inviting - shame it rained Would recommend as it is great value , great location and I have always had a positive experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, family room with balcony at front of hotel very nice
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

presidential suite was big
Stayed 1 night in Dec 2025