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The Durley Dean Hotel

4.0 star property
Victorian hotel with full-service spa and fitness centre

Photo gallery for The Durley Dean Hotel

Exterior
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Daily buffet breakfast (GBP 14.95 per person)
Banquet hall
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
The current price is NZ$115
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

7.6 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Bournemouth

At The Durley Dean Hotel you'll be within just a 15-minute stroll of popular places like Bournemouth International Centre and Bournemouth Beach. Highlights at this Victorian hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, No. 28, serves British cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 4-property class West Cliff hotel include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Beach - 6 min walk - 0.6 km
  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth International Centre - 11 min walk - 0.9 km
  • Bournemouth Pavillion Theatre - 14 min walk - 1.2 km
  • Bournemouth Pier - 14 min walk - 1.2 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬8 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬6 min walk
  • ‪Brasserie Blanc - ‬7 min walk
  • ‪Olive Bistro Cafe - ‬8 min walk

About this property

The Durley Dean Hotel

Victorian hotel with full-service spa and fitness centre
The Durley Dean Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly The Durley Dean Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Bournemouth hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

2 indoor pools, pool loungers
Bournemouth West Cliff Hotel & Spa
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
3.9 out of 5, Good, 1,006 reviews
The price is NZ$113
includes taxes & fees
7 Jan - 8 Jan 2026
Bournemouth West Cliff Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at The Durley Dean Hotel?

The Durley Dean Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Durley Dean Hotel?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at The Durley Dean Hotel on 18 Dec 2025 start from NZ$114.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Durley Dean Hotel?

Yep, The Durley Dean Hotel has a self car park for GBP 15.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Durley Dean Hotel?

Yep, The Durley Dean Hotel is a short 9-minute walk from Bournemouth Beach.

Is there a spa on site at The Durley Dean Hotel?

Yep, Spa is available for guests.

Does The Durley Dean Hotel have a pool?

Yep, and guests recommend it! The Durley Dean Hotel has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Does The Durley Dean Hotel serve breakfast?

You bet, travelers highly rate the buffet breakfast here! Offered daily between 8:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Durley Dean Hotel?

No, The Durley Dean Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Durley Dean Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Durley Dean Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Darren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When booking,nothing was dsid about the parking charge at hotel and nothing said that breakfast was at 8am,which unfortunately for someone who starts work at 7:30 this is not good. Staff were friendly and happy to assist
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel nice breakfast would be nice if they had fresh fruit banana apple orange would stay again
Stayed 2 nights in Sep 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good stay.

The Durley Dean had a great location, just a few minutes walk from the promenade and beach. Check-in was easy and the staff were always friendly and helpful. My son and I loved the swimming pool which was a good temperature and a clean and safe environment. Our family room was quite spacious and had everything we could reasonably expect for the price we paid (thank you Tesco Clubcard!). A nice touch that they seemed to keep all the family rooms in the same zone. We all had a peaceful night's sleep. Breakfast was fulsome and delicious: all options available. Great that checkout wasn't till 11 , meaning that we could use the pool again that morning. We paid £15 for 24 hours in the hotel's car park which seemed good value as well as convenient and allowed us to go for a walk on the seafront before departing from Bournemouth, which was looking as beautiful as ever. Would recommend and return.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont hesitate - Book!

Its really amazing - don't be hesitant book - its far better than any chain hotel. its amazing value for money, great facilities and wondefrul location. A really great hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Delia

Room no toilet holder crick neck getting hold of tp, sink plug stuck, toilet seat off kilter, floor boards unbelievable noisy & finally breakfast choice excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Mudassar

Stayed 1 night in Jun 2025

2/10 Terrible

Tamara Maria

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Nightmare

I am absolutely shocked and disgusted by our stay at the Durley Dean. After a long day of traveling with our 8-month-old baby, we arrived exhausted but hopeful for a smooth check-in. Instead, we were met by the most unfriendly receptionist I have ever encountered. Lea, at the front desk, did not manage a single smile or welcoming word. She could not explain why I had to make three separate payments (for the room, for my dog, and for the car), and she even confirmed the wrong number of nights. Not once did she say anything along the lines of “enjoy your stay.” I honestly felt a robot could have done a better job. Unfortunately, this was only the beginning. When we got to our room and moved the nightstand slightly (to secure the baby bed barrier we brought ourselves), we were horrified to find what looked like half a plate of leftover chips from a previous guest. On top of that, under and around the bed we discovered a rubber band and a large dog treat — both of which could have been a serious choking hazard for our crawling baby. I was shaken just thinking about what could have happened if my child had found them first. When I called reception to report this, the same unfriendly Lea answered. She didn’t apologize, didn’t express any concern, and simply said “it’s okay.” Her complete lack of care made me furious. I asked for a manager, and thankfully Chelsea came to our room. She apologized, acknowledged the issue, and offered either housekeeping or a room move.
Stayed 2 nights in Sep 2025

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jason, Watford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel enjoyed the stay great breakfast friendly staff
Stayed 3 nights in Aug 2025

6/10 Okay

Tanya

Travelled with family
Disliked: Cleanliness, property conditions & facilities

The ad promised luxury but it didn't deliver

Room: We stayed for two nights and had trouble with our room key all the time - so had to keep going up and down 2 floors to reception to get help with this - very time consuming and tiring. There were lots of other guests experiencing the same problem. Bed was way past its best and the furniture mismatched - which in a very small room made it feel cramped and cluttered. I really like the air con that was available and the TV was big, easily seen from the bed and worked well. The ensuite was very tired and mouldy, and the towel rail fell down when we tried to use it. The hotel was Victorian and I would've liked some info in the room about its history and heritage, and maybe some information about Bournemouth and what was happening in the area and things to do etc. Food: We had a meal in the hotel on night two and it was delicious. I didn't like the UHT milk cartons we had in our room as part of our drinks/kettle area. Our towels were tiny, I was expecting bath sheets. Spa Facilities: The keycard to the spa didn't work but another patron let us in. We tried to use the spa pool but it was busy and much smaller than the photos showed. The sauna was working but the steam room was out of order. Parking: it was useful to have a carpark available.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Hanufa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and spacious, Lovely hotel. Very close to local amenities. My kids enjoyed the swimming pool.
Stayed 4 nights in Aug 2025

8/10 Good

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great very big and spacious, wonderful staff including the cleaning crew who did our room. Breakfast was buffet full english with cereals pastries and fruit options. The only down side for our stay was the pool is smaller than the photos lead you to believe and the lift is always busy (but this isnt anything the gotel can do anything about) theres 4 floors and alot of guests. Neither of this things stopped us enjoying our nreak away ..we were on the top floor in a family room and thoroughly enjoyed our stay Theres a lovely walk to the beach and we could even see the sea from our window
Stayed 2 nights in Aug 2025

6/10 Okay

ketan

Travelled with family and small children
Liked: Amenities
For the price you pay, you expect a better standard of hotel. It looks very dated and in need of improvements. The bathroom was tiny, as was the swimming pool and car park. There was no fridge in the room. Breakfast was good but items kept running out and you needed to wait.
Stayed 2 nights in Aug 2025

8/10 Good

Ezzat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Aug 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service

Needs attention to facilities communication

The hotel staff were very friendly and nice. However the hotel could do with more updating especially in the bathrooms. The bedding eg pillows and duvets and mattresses are heavily stained under the sheets and should be replaced more often. There was no hot water on the last day and no offer of explanation or apology for the situation for guests. The spa facilities are much smaller than they appear in the photos and the pool water was filthy. Breakfast was very nice as a positive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Nice clean rooms. Good breakfast choice. Swimming pool n sauna were good too.
Stayed 2 nights in Aug 2025

8/10 Good

mbu

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities
Well located hotel, recently refurbished rooms and good breakfast selection.
Stayed 1 night in Aug 2025