The Waterloo Bay Hotel

3.0 star property

Room options

View all photos for Berrima Queen Apartment

Berrima Queen Apartment

Berrima Queen Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Byrneside Twin Motel Room

Byrneside Twin Motel Room

Byrneside Twin Motel Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Byrneside Queen Motel Room

Pillow-top beds, desk, iron/ironing board, bed sheets

Byrneside Queen Motel Room

7.8 out of 10
Good
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Outdoor pool, pool umbrellas, pool loungers

View Brisbane

Hamilton
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$276
includes taxes & fees
31 Mar - 1 Apr
View Brisbane

About the area

Brisbane

A family-friendly stay in Brisbane awaits you at The Waterloo Bay Hotel. You'll be 2.3 km (1.5 mi) from Manly Harbour Village and 2.8 km (1.8 mi) from Manly Boat Harbour. Highlights at this hotel include 4 bars/lounges, a restaurant and free self-parking. .The family restaurant, Fig Bar & Restaurant, serves local cuisine and is open for lunch and dinner. Jackpot Lounge is the hotel's own sports bar, serving drinks along with lunch and dinner. Additionally, you'll find a snack bar/deli and laundry facilities. .Attractions within a 20-minute drive of this 3-property class Wynnum hotel include The Gabba and Brisbane Showgrounds.

What's nearby

  • Wynumm Golf Club - 9 min walk - 0.8 km
  • Manly Harbour Village - 7 min drive - 2.3 km
  • XXXX Brewery - 26 min drive - 23.6 km
  • Suncorp Stadium - 26 min drive - 23.6 km
  • Brisbane Entertainment Centre - 29 min drive - 25.8 km

Getting around

  • Brisbane Wynnum Central Station - 7 min walk
  • Brisbane Airport (BNE) - 18 min drive

Restaurants

  • ‪Pizza Hut - ‬8 min walk
  • ‪Pepe’s Mexican Restaurant - ‬4 min walk
  • ‪Chidori Japanese Restaurant - ‬2 min drive
  • ‪Waterloo Bay Hotel - ‬1 min walk
  • ‪The Rabbit Hole - ‬16 min walk

About this property

The Waterloo Bay Hotel

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly The Waterloo Bay Hotel. Free self parking is available.

This 3-star Brisbane hotel is smoke free.

  • 39 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 bars or lounges
  • Conference rooms
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Dining venue
The Waterloo Bay Hotel offers 39 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Front of property – evening/night
Shangri La Gardens
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 426 reviews
The price is NZ$272
includes taxes & fees
20 Mar - 21 Mar
Shangri La Gardens

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fig Bar & Restaurant
  • Jackpot Lounge

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 9:00 PM) and Saturday - Sunday (10 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Waterloo Bay
Waterloo Bay Hotel
Waterloo Bay Hotel Wynnum
Waterloo Bay Wynnum
The Waterloo Bay Hotel Hotel
The Waterloo Bay Hotel Wynnum
The Waterloo Bay Hotel Hotel Wynnum

Frequently asked questions

What is the cancellation policy at The Waterloo Bay Hotel?

The Waterloo Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Waterloo Bay Hotel?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at The Waterloo Bay Hotel on 12 Apr 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Waterloo Bay Hotel?

Yep, The Waterloo Bay Hotel has a free self car park.

Are there any beaches close to The Waterloo Bay Hotel?

The closest beach to The Waterloo Bay Hotel is Shorncliffe Beach (15.7 km).

What makes The Waterloo Bay Hotel a romantic place to stay?

Garden-view dining and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Waterloo Bay Hotel.

Is The Waterloo Bay Hotel family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that The Waterloo Bay Hotel is a hit with families.

Is there a free airport shuttle available at The Waterloo Bay Hotel?

No, The Waterloo Bay Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Waterloo Bay Hotel?

Yep, you can grab a meal at The Waterloo Bay Hotel's onsite restaurant that serves local cuisine.

What time are check-in & check-out at The Waterloo Bay Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Waterloo Bay Hotel?

No, only service animals are allowed.

The Waterloo Bay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 152 out of 544 reviews
Rating 8 - Good. 196 out of 544 reviews
Rating 6 - Okay. 109 out of 544 reviews
Rating 4 - Poor. 45 out of 544 reviews
Rating 2 - Terrible. 42 out of 544 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vickie

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean
Stayed 1 night in Feb 2026

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL IT IS A NIGHTMARE. we arrived to find the hotel reception locked so tried calling the hotel and found none of the phone options including the managers number was not answering. After waiting for ten minutes a staff member came past promising to find a manager, after another ten monutes i had to go walk through the hotel to find the manager myself including walking through the public bar full of topless barmaids (no warning signage). Found the manager. Given the hotel key i preceeded directly to the room to find a disgusting mould smelland water smell. Even after turning on the aircon and opening the doors we could not get rid of the smell. My partner then went back to try to find the manager (having to walk into the topless barmaid environment to find them). The manager came out and agreed that the room smelt of mould and understood our decision. We cancelled on the spot without occuping the room and asked for a refund to just be refused and told i would have to ring on the Monday. So we left had to rush to find alternative accomodation at more expense, why would i do this if it was satisfactory? Followed them up on the Monday, took four phone calls to get someone on the phone to be told they would investigate and follow up me with a return phone call by 4pm. Of course no return phone call, so i called back again on the tuesday to be told the manager would call me back as he was refusing a refund. Do not stay here it is disgusting customer service.
Stayed 1 night in Dec 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Room was clean but had a damp smell. Bathroom door wouldn’t close. Had to go downstairs to find aircon remote. Lay on floor to plug lamp in. Bed was clean and comfortable shower was good. Will I stay there again? No.
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Travelled with partner
Yes room was livable and staff courteous. Housecleaning did not respond to clean room sign and had to ask for towels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nick and Joy

Stayed 4 nights in Nov 2025

6/10 Okay

Maruf

Travelled with partner
Liked: Amenities
When I went to the bathroom, I found a soaked towel on the Shower area. I informed the management but till now I have not received any call back from them. It is bit annoying.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara, Kinka Beach

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, quiet spot close to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

Filippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed the one night but service was good, our hotel room was clean and the bar/restaurant - great!
Stayed 1 night in Nov 2025

6/10 Okay

Sheryl

Liked: Amenities
Was a bit hard to locate room (used automated check in) room was a bit dated but perfectly fine for a one night stay
Stayed 1 night in Oct 2025

2/10 Terrible

harry

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Amenities
It was all good
Stayed 2 nights in Oct 2025

4/10 Poor

paul

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times its not cheap but generally ok its a 3 star at best but dont stay in room 4 no internet no free to air tv i got prime on, the bed was so saggy. The internet is not great but room 4 is dreadful such a shame great location but the rooms need some work for 200 a night.
Stayed 1 night in Oct 2025

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable bed but bathroom needs attention, mouldy ceiling & perking bench tops
Stayed 2 nights in Oct 2025

6/10 Okay

Troy

Stayed 1 night in Oct 2025

6/10 Okay

Ralph

Disliked: Property conditions & facilities
Leaves on floor upon entering, drain smell in bathroom initially, poor lighting and light layout, clean enough but not value for money
Stayed 2 nights in Sep 2025

6/10 Okay

Lee

Travelled with partner
Definitely needs more attention to detail with the cleaning. Bed comfy but terrible pillows. Good location.
Stayed 1 night in Aug 2025

2/10 Terrible

Leith

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking all taken up from pub patrons. Room has holes in walls and blocked shower drain. Unpleasant smell.
Stayed 3 nights in Oct 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself was fantastic and staff welcoming. Bed was comfortable and roon spaciaous with plenty of storage space. Down side, mould on ceilings, exhaust fan not working and full of dirt and dust, really difficult to fill the kettle for a cuppa.
Stayed 2 nights in Sep 2025

8/10 Good

Brae

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, friendly staff. Although a big downside, music there was playing during the early night at a decent level, then abruptly was turned up at around 12am super loud on full blast that my room windows and doors were rattling and shaking with the over the top bass until 2:30 am. While it sounded like people constantly picking and skipping songs until they found one's they wanted to hear and blasted it on full blast!!! The music level went from an average sound level to rediculous full blast that shook my entire room for hours and hours!!!!! Who turns music up full blast at 12am when it was playing on decent level for the entire evening before 12am, especially when you have hotel guests that have paid good money for accommodation!! My Room was $400 a night and we didn't get much sleep at all. Would have given a 5 Star rating until that happened at midnight!! 😑
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025