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SureStay by Best Western Brockville

2.5 star property
Hotel in Brockville with free breakfast and restaurant

Photo gallery for SureStay by Best Western Brockville

Pool
Restaurant
Reception
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, Brockville Shopping Centre
    ‪2 min walk‬
  • Place, 1000 Islands Mall
    ‪8 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

About the area

Brockville

SureStay by Best Western Brockville places you steps from Brockville Shopping Centre and within a 10-minute stroll of Brockville Crossroads. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Kochi Sushi, serves sushi. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find Wi-Fi in public areas and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Brockville hotel include Baker Park and Kelly Ball Park.

What's nearby

  • Brockville Shopping Centre - 2 min walk - 0.2 km
  • 1000 Islands Mall - 8 min walk - 0.7 km
  • Brockville Arts Centre - 4 min drive - 2.9 km
  • Brockville City Hall - 5 min drive - 1.9 km
  • Brockville Court House - 5 min drive - 1.9 km

Getting around

  • Brockville Station - 13 min walk
  • Ottawa International Airport (YOW) - 73 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Subway - ‬10 min walk

About this property

SureStay by Best Western Brockville

Hotel in Brockville with free breakfast and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee.

There are 2 meeting rooms available. The business-friendly SureStay by Best Western Brockville also features a vending machine, a fireplace in the lobby, and a microwave in a common area. Self parking is free.

This Brockville hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

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4.4 out of 5, Excellent, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

Is parking available at SureStay by Best Western Brockville?

Yep, SureStay by Best Western Brockville has a free self car park and free RV/bus/truck parking.

Does SureStay by Best Western Brockville serve breakfast?

Yep, visitors highly rate the free continental breakfast here! Available daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at SureStay by Best Western Brockville?

No, SureStay by Best Western Brockville does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay by Best Western Brockville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SureStay by Best Western Brockville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay by Best Western Brockville?

No, only service animals are allowed.

Is there a golf course on site at SureStay by Best Western Brockville?

There isn't one on site, but Brockville Highland Golf Club is a short 11-minute walk away.

SureStay by Best Western Brockville Reviews

Reviews

6.6
Rating 10 - Excellent. 180 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 233 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
I didn't like that this and every other hotel/motel only has the crappiest basic cable. I suggest being able to access the back of the TV so one could plug in a fire stick or some other device.
Stayed 2 nights in Oct 2025

6/10 Okay

Hugh

Travelled with partner
Disliked: Cleanliness, amenities
We felt safe. No info on shopping. Little things like no ice bucket and cups and used soap in the shower were surprising.
Stayed 1 night in Oct 2025

6/10 Okay

Fawnda, Kilworthy

Liked: Property conditions & facilities
Decent hotel. However, there was garbage in the hallway and the bed frame squeaked whenever I moved in the night. I have not experienced this in a hotel for a long time.
Stayed 1 night in Oct 2025

4/10 Poor

Autumn

Disliked: Property conditions & facilities
Lots of bugs in the room and only 1 out of 4 lights worked in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Zach

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked on Expedia and they couldn’t find our reservation but they were able to put us in the room we booked no problem. Very friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service
This property transitioned from Days Inn to potentially Quality Inn on July 1, 2025. It is currently going through a significant retrofit of the entire complex. The portions that are finished are quite spectacular and bode well for the large amount of work that still needs to be completed. We were more than satisfied with our stay in the renovated room provided to us and also with the complimentary delicious and varied breakfast.
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No longer the days inn , now the Regal Inn , Website pictures are deceiving & need to be updated ,pool closed , room did not get cleaned for our entire stay (3 nights ).One Positive , breakfast was good.
Pool & proprty
Stayed 3 nights in Aug 2025

4/10 Poor

Andre

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Days Inn by Wyndham does not exist in Brockville. The hotel is now called Regent. And they did not have my reservation in their system.You should be embarrassed that you are promoting a hotel that doesn't exist. You are completely disconnected.How often do these screwups occur at Expedia. I play to book direct and avoid these situations in the future.
Stayed 1 night in Aug 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Breakfast was mouldy (noticed after eating some), a pain in the behind to gwt more than one towel dispote checking in a family of 4.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place and very dirty
Stained sheets
Mold in bathroom
Bathroom fan
Cobwebs
Stayed 1 night in Jul 2025

6/10 Okay

Russell

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

JOSEPH

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I probably use 30 rooms a year. I know what I am saying. Our reservation for a queen size bed was given away. Check in , which usually takes 5 to 10 minutes took 22 minutes.?? Clerk had difficulty The exterior of the property is very tired......parking areas in poor condition The maid had left the remains of the last occupier use of coffee machine ... not clean. The wall paper near the air unit was peeling off. The buttons for the heat / AC were grimy...quite dirty. For $250..I would expect a lot more. My estimate is the room was worth $80.... $100 with tax
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Haley

Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed with no explanation, hallways were stinky and HOT, our door keys did not work so front desk had to let us in. The whole locking system was broken on our room. We couldn’t come and go.
Stayed 1 night in Jun 2025

4/10 Poor

Ella

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed. The hotel was old. It was like the Bates motel.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is old, smelly, and our ac unit did not work. Door knob for the bathroom was on backwards. Not accessible, always 3-4 stairs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was prompt and very helpful. The room was clean and inviting.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities
A pretty standard hotel
Stayed 1 night in Jun 2025

6/10 Okay

Ronald, Tottenham

Liked: Cleanliness, staff & service
Convient off the 401 with lots of parking. I arrived 20 minutes early but no way was i allowed in. Whole facilities were clean but very dated. And expensive, maybe not for that area, but still.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

Best stay of the 10 hotels ive visited last2years

Hotel and my room was very clean, breakfeast was great, as where the staff who delivred ice to my room when i called to mention there was no ice bucket.the hotel is a little dated but this keeps costs low and gets passed on to customers/I have stayed a dozen or so hotels in the last 2years an this was by far my best experience/Convenienlty loated on the hiway 401 its close to kingston gannanoque smith falls so its a great hub, at a good price compared to hotesl in kingston of less qualtiy
Stayed 2 nights in Jun 2025