4/10 Poor
Douglas, Redcliff
Travelled with partner
11 Feb 2026
The resort it self was ok . The room was terrible, the only window was 12” across and about 3 ‘ high. It was unsecured and unlocked at ground level for 2 days . When they fixed it they screwed it shut! Room was very small not even a place to put suitcases.we had to take a chair from around the pool into the room for luggage and a place to sit . I asked everyday for the first 8 days of our stay for an upgrade and also offered to pay , they would not even consider it ,told no every time! If you stay here never stay in the hotel side with the water slide ! Rooms ALL suck! Extremely disappointed.
Douglas
Stayed 14 nights in Jan 2026





































