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Hotel Buenavista Bacalar Jungle Experience

3.5 star property

Photo gallery for Hotel Buenavista Bacalar Jungle Experience

Outdoor pool
Exterior
Living area
View from room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$113
includes taxes & fees
5 July - 6 July

Explore the area

View map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923
  • Place, Lake Bacalar
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪24 min drive‬
  • Place, Cenote Cocalitos
    ‪28 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Bacalar

A family-friendly stay in Bacalar awaits you at Hotel Buenavista Bacalar Jungle Experience. You'll be 18.4 km (11.4 mi) from Chacchoben Ruins and 27.8 km (17.3 mi) from Laguna Bacalar Ecological Park. Highlights at this hotel include an outdoor swimming pool and free breakfast (local cuisine). .Enjoy access to free bike hire and a playground. Added amenities include free Wi-Fi in public areas, a garden and babysitting services. Each morning free breakfast is served. .With a stay at this 3.5-property class Bacalar hotel, you'll be 0.6 km (0.4 mi) from Lake Bacalar.

What's nearby

  • Lake Bacalar - 10 min walk - 0.8 km
  • Laguna Bacalar Ecological Park - 24 min drive - 33.3 km
  • Fort of San Felipe - 25 min drive - 34.1 km
  • Cenote Azul - 28 min drive - 38.0 km
  • Cenote Cocalitos - 28 min drive - 37.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive

Restaurants

  • ‪Laguna Azul - ‬18 min drive
  • ‪Jugo De Piña - ‬9 min drive
  • ‪Elvira Natura Lagune Lounge - ‬11 min walk

About this property

Hotel Buenavista Bacalar Jungle Experience

Hotel Buenavista Bacalar Jungle Experience offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. Free breakfast is served daily. The family-friendly Hotel Buenavista Bacalar Jungle Experience also features a garden and room service (during limited hours).

This 3.5-star Bacalar hotel is smoke free.

  • 9 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Childcare (surcharge)
  • Garden
  • No smoking on site
Hotel Buenavista Bacalar Jungle Experience offers 9 air-conditioned accommodations, with a ceiling fan. Rooms open to balconies. This individually decorated accommodation has separate dining areas and includes dining tables. Bathrooms include a shower and complimentary toiletries. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining
  • Private picnics

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Dining table
  • In-room babysitting
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Individual decor
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Buenavista Bacalar Jungle Experience

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay
  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Hotel Buenavista Bacalar Jungle Experience?

Hotel Buenavista Bacalar Jungle Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Buenavista Bacalar Jungle Experience?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Buenavista Bacalar Jungle Experience on 5 Jul 2026 start from NZ$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Buenavista Bacalar Jungle Experience?

The closest beach to Hotel Buenavista Bacalar Jungle Experience is Mahahual Beach (58.9 km).

Does Hotel Buenavista Bacalar Jungle Experience have a pool?

Hotel Buenavista Bacalar Jungle Experience has an outdoor pool.

What makes Hotel Buenavista Bacalar Jungle Experience a romantic place to stay?

Couples dining and a champagne service, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Buenavista Bacalar Jungle Experience.

Is Hotel Buenavista Bacalar Jungle Experience family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Buenavista Bacalar Jungle Experience is a hit with families.

Does Hotel Buenavista Bacalar Jungle Experience serve breakfast?

Yep, complimentary local cuisine breakfast is on offer daily from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Buenavista Bacalar Jungle Experience?

No, Hotel Buenavista Bacalar Jungle Experience does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Buenavista Bacalar Jungle Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Buenavista Bacalar Jungle Experience?

No, pets and service animals are not allowed.

Hotel Buenavista Bacalar Jungle Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 15 out of 105 reviews
Rating 4 - Poor. 8 out of 105 reviews
Rating 2 - Terrible. 12 out of 105 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote and quiet. Food is great
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will like to emphasize on the attention and dedication of Letty's she was great and cooked a great breakfast for us her attention was impecable!!!
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Jose

Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

michell

Liked: Cleanliness, staff & service, property conditions & facilities

like camping

this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

KARLA

Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Hilda

Disliked: Cleanliness, amenities, property conditions & facilities
This place is nothing like pictured unfortunately we booked 5 nights and we so much regretted it first it's 25 minutes from the center of bacalar the roads are terrible especially when it rains, the room are very basic, beds and a shower that's all , rooms are not clean, or cleaned properly and have a wet smell to them ,bed sheets and towels have stains, very uncomfortable beds , the swimming pool looks like a square hole with just water in it,lots of mosquitoes, we were never offered any amenities except for a Christmas eve dinner and it was very thoughtful but very awful , DONT RECOMMEND THIS PLACE
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Naga Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Herculano Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Alma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Horacio

Not what is advertised

The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Stayed 1 night in Jul 2024
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing base in the jungle

I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

lucia

Liked: Cleanliness, amenities
Posto molto carino in mezzo alla giungla. Tenuto con molta attenzione e rispetto dell’ambiente, ideale per rilassarsi. Tutti molto gentili e pronti ad aiutare. Lo consiglio!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

María de Guadalupe

Liked: Cleanliness, staff & service, amenities
Me encantó el concepto las empleadas muy amables y agradables
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Sí y si
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

alberto antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es fraude no existe el hotel en donde dicen lo reporte y no me cancelaron son una bola de rateros
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Alan

Disliked: Cleanliness, amenities
Muy malo.. no se parece nada a las fotos
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Un hotel que te hace sentir que estás en la selva, muy lindas instalaciones, solo el tema que tienen que considerar son los mosquitos, pero es de esperarse porque están en su habitad
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Sandra

Schöne Unterkunft mit leider nur begrenztem Frühstück.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities

Almohadas sucias

El hotel es pequeño y rustico. Las almohadas eran de mala calidad y olian muy mal (pareciera que no las lavaban hace mucho tiempo). Anuncian uso de bicicletas pero ninguna servia. Tampoco sabian nada del servicio ofrecido de masaje En la noche no se queda nadie del personal solo un vigilante
Stayed 3 nights in Feb 2025