Hotel Riu Palace Baja California - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

Poolside bar
Creator video - submitted by K & S Vacations LLC
6 bars/lounges, swim-up bar, poolside bar
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$614
includes taxes & fees
31 May - 1 June

Explore the area

View map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Puerto Paraiso Mall
    ‪5 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(136 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(374 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(103 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard, M)

9.6 out of 10
Exceptional
(24 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, C)

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(60 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(33 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club, E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hotel Riu Palace Baja California - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Medano Beach and Cabo San Lucas Bay. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The buffet restaurant, Promenade, is open for breakfast, lunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Additionally, you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class El Medano Ejidal property, you'll be 2.5 km (1.5 mi) from Marina Del Rey and 4.9 km (3 mi) from The Arch.

What's nearby

  • Medano Beach - 2 min walk - 0.2 km
  • Cabo San Lucas Bay - 14 min walk - 1.2 km
  • Plaza San Lucas - 3 min drive - 2.0 km
  • Puerto Paraiso Mall - 5 min drive - 3.9 km
  • Luxury Avenue - 6 min drive - 5.0 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 37 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪La misión - ‬7 min walk
  • ‪Villa Del Palmar Beach Resort & Spa Los Cabos - ‬6 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A health club, a steam room, and gift shops/newsstands are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 1 building
  • 602 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is MXN 82.12 for the first bedroom per night, and increases by MXN 82.12 per night for each additional bedroom.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive

Riu Baja California Adults In

Riu Palace Baja California Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Baja California - Adults Only - All Inclusive on 31 May 2026 start from NZ$614, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Baja California - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Baja California - Adults Only - All Inclusive is a short 5-minute walk from Medano Beach. Fun beach activities include scuba diving.

Is there a spa on site at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Palace Baja California - Adults Only - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Baja California - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Baja California - Adults Only - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Is Hotel Riu Palace Baja California - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive serve breakfast?

Yeah, travelers quite like the free buffet brekkie here! Served daily from 7 AM to 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3129 out of 4969 reviews
Rating 8 - Good. 1025 out of 4969 reviews
Rating 6 - Okay. 446 out of 4969 reviews
Rating 4 - Poor. 168 out of 4969 reviews
Rating 2 - Terrible. 201 out of 4969 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jinli

Stayed 6 nights in Oct 2025

6/10 Okay

Shauna Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean. Most of the staff were pleasant and willing to answer questions for us but it just was not our vibe meaning it was very busy and loud at night. It was hard to get to sleep. We had to change rooms and that was very difficult as it was busy and front desk was hard to work with. We paid for an upgrade but after I change rooms I lost that and did not get any credit or apology for the fact that I had to change my room due to the really noisy environment Health club was very small and had a bad odour There was not a lot of lunch options unless you wanted to do a buffet And I just prefer plated meals
Stayed 4 nights in Feb 2026

8/10 Good

Rashad

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

8/10 Good

Tenesha

Stayed 4 nights in Feb 2026

10/10 Excellent

Liam Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherry

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The clean rooms, great air in the room and all staff was friendly.
Stayed 3 nights in Feb 2026

8/10 Good

Charles A. Smaldino, Clinton Twp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Amenities were great and overall resort was well kept and maintained. However, if you don't like or want to be around ghetto, inconsiderate, zero class, self-entitled type people, this isn't the place for you. I couldn't imagine being at a resort like this on spring break. We had problems with neighbors screaming their heads off and throwing things in their room literally all night for 2 nights. NOTE: The staff did what they could do to fix the situation. Issues like this was not a staff or resort problem.
Stayed 7 nights in Feb 2026

10/10 Excellent

Christian Anthony, Maricopa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, clean bathrooms throughout resort, lots of activities at the resort and bar hopping to the other 2 resorts were fun as well! people were very friendly, beaches were clean, pools were clean, food tasted great and the resort was close to downtown. Can’t wait to go back!!!!!
Stayed 6 nights in Feb 2026

6/10 Okay

Alice

During our stay, we had an unpleasant interaction with Kevin at the front desk. When our Wi-Fi was not working, we approached him for assistance, and his tone was dismissive and accusatory. A simple and courteous explanation, such as suggesting a password reset, would have resolved the issue. We truly enjoyed our stay at Riu Palace and found the resort to be excellent overall; however, this interaction detracted from our experience. We hope additional training can be provided to ensure front desk staff communicate with the professionalism and courtesy expected at a resort of this caliber.
Stayed 5 nights in Feb 2026

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, food was above average for an all-inclusive, drinks were well made (elite club is worth it for that alone). Staff were all amazing, friendly and helpful.
Stayed 4 nights in Feb 2026

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful, clean and extremely well maintained. The rooms are very large and it was phenomenal to be able to visit the other two Riu properties. The entertainment and food both left more to be desired. There was not a large variety of entertainment and the food was very mass produced with even the specialty restaurants leaving the feeling that you needed to leave the resort to find better options.
Stayed 5 nights in Feb 2026

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good drink
Stayed 7 nights in Jan 2026

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 5 nights in Feb 2026

6/10 Okay

Chuck

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was just okay. The pool area is nice and the service there was pretty good. The front desk service was poor and it took over an hour just to check in. The lines were very long. We had a minor problem with our reservation and they were very rude in assisting us to solve it. We finally got things resolved, but not until we got angry.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anmol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All wonderful,
Stayed 5 nights in Feb 2026

6/10 Okay

Mary Kathleen

Travelled with partner
Disliked: Amenities
The room was okay. The hotel was extremely loud. Our room was off the elevator, right above a main entertainment spot. The noise was pretty awful. The food and drinks were not great. We had access to 2 other properties while staying at the Baja California- the other properties were a little nicer. Less crowded and better pool/views. We choose Baja because it was adults only. I wasn’t worth what seemed to be an upgrade. The Margarita’s/drinks were really awful. I would say the quality is less then “well drinks”
Stayed 4 nights in Feb 2026

6/10 Okay

Myra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Limited room service menu and, when I was sick, front desk was not helpful
Stayed 5 nights in Feb 2026

8/10 Good

xuhua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, kind staff, nice food, only thing I can think to improve is the bed - it is so soft and sloped to the sides
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food and great staff. The steak house manager was exceptional.
Stayed 7 nights in Jan 2026

2/10 Terrible

Zac

Travelled with group
Disliked: Amenities
My stay unfortunately was horrible. Got food poisoning the first day there along with multiple other people. Hoping someone starts an investigation on their food at this resort! There was people puking every night that we could hear. So gross.
Stayed 6 nights in Jan 2026

10/10 Excellent

abninder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a positive experience.
Stayed 7 nights in Jan 2026

2/10 Terrible

Miguel

Liked: Property conditions & facilities
Disliked: Amenities
1st the partial oceanfront view is actually a terrace that looks out to an empty scorched lot that has cats meowing and fighting at times in that lot.The food was aweful.. the steakhouse was garbage and their cuts of meat look like they are bought precut from a steak vendor. Krystal? Another garbage restaurant. the only restaurant i liked was the asian on ans should have eaten there all 5 nights...the beach? Riptides and a huge drop off not far from the actual sand... swim at your own risk. The fact that when i called my Uber and told the doorman he didn't tell me i would have to walk a distance over a bridge to get in to the car was inconvenient. The fact that you g9t people screaming in the hallways at all hours of the night is another thing. When i stayed in Aruba it was 10 times better.
Stayed 5 nights in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Good food
Stayed 4 nights in Feb 2026

10/10 Excellent

Antoinette

Stayed 7 nights in Jan 2026

10/10 Excellent

BYRON

Stayed 6 nights in Dec 2025