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Crystalbrook Bailey

Photo gallery for Crystalbrook Bailey

Front of property – evening/night
A modern building with a grey car parked in front.
A bar with shelves of liquor bottles and glasses, a cash register, and a bar counter.
A modern hotel lobby with a large digital screen displaying the name "Bailey," comfortable seating areas, and a well-lit atrium with a patterned ceiling.
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
The current price is NZ$328
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪3 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Urban Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Queen

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Urban Master

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Urban

A hotel room with two beds, a desk, a chair, a TV, and a view of the city and mountains.

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Urban King

A hotel room with a large bed, a desk, and a chair. There is a view of the city and mountains through the window.

Urban King

9.4 out of 10
Exceptional
(122 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Residence

A modern living room with a grey sofa, patterned cushions, a round coffee table with books, and a floral vase.

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Two Bedroom Residence

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Three Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 95 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Urban Twin

In-room safe, desk, blackout curtains, soundproofing

Urban Twin

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Urban Master Bath

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master Bath

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Urban Balcony Queen

A hotel room with a bed, a sofa, a small table, a vase with flowers, and a view of buildings.

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Bailey Suite

A hotel room with two beds, a wooden panel wall, a decorative wall hanging, a vase with flowers, and a bedside table with books.

Bailey Suite

  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for One Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Residence

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Cairns

A luxury stay in Cairns awaits you at Crystalbrook Bailey. Within just a 10-minute stroll, you'll find popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .The steakhouse, CC's Bar & Grill, is open for breakfast and dinner. Arte is the hotel's own wine bar, serving drinks along with dinner. Added amenities include free Wi-Fi in public areas, a 24-hour gym and free use of bicycles. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 5-property class Cairns Central Business District hotel, attractions include Cairns Marlin Marina and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 3 min walk - 0.3 km
  • Cairns Esplanade Lagoon - 3 min walk - 0.3 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 11 min drive

Restaurants

  • ‪Dundee's at Aquarium - ‬3 min walk
  • ‪Villa Romana - ‬3 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬4 min walk
  • ‪Splash Seafood Restaurant - ‬3 min walk

About this property

Crystalbrook Bailey

Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Similar properties

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Crystalbrook Flynn
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  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is NZ$371
includes taxes & fees
1 Sept - 2 Sept
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19 for children
  • Self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

What is the cancellation policy at Crystalbrook Bailey?

Crystalbrook Bailey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Bailey?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 1 Sept 2026 start from NZ$328, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Bailey?

Yep, Crystalbrook Bailey has a self car park for AUD 15 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crystalbrook Bailey?

The closest beach to Crystalbrook Bailey is Palm Cove Beach (21.2 km).

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Crystalbrook Bailey?

Crystalbrook Bailey features an outdoor pool, 3 restaurants and 3 bars.

What makes Crystalbrook Bailey a romantic place to stay?

Poolside dining and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Crystalbrook Bailey.

Does Crystalbrook Bailey serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Crystalbrook Bailey?

No, Crystalbrook Bailey does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Bailey?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crystalbrook Bailey?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crystalbrook Bailey?

No, only service animals are allowed.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient checkin and friendly staff. Close to everything you need.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring our guests as Cairns locals.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and comfortable accommodation.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stays at Crystalbrook. Highly recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great, relaxing and good located stay at Bailey - our go to now when in Cairns.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service from check in to check out was fantastic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liesel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and rooftop restaurant!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy bed showers and great view from level 11. Great staff and lovely art entry. Did not try restaurants or pool or gym. In a great location as walking to esplanade and outside restaurants was so close (10 min).
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friednly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

giulietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were very helpful, the room was beautiful, spacious and clean. The location is perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Josh

Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great rooms, extremely nice and helpful staff, amazing location and decent breakfast.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

sonya

Liked: Amenities, property conditions & facilities
nice room and relaxing night definetly stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before a planned dive trip in the morning. The clean two bedroom unit space was perfect for 4 adults. Great location to walk to restaurants and bars. We would stay again!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived via Uber however felt safe as reception near parking bay. Staff are friendly and helpful. Check-in and out was quick.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are compact and nicely furnished. The pool area and gym are good and the location is brilliant. Central to everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly, amenities were lovely.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Huong

Liked: Cleanliness, amenities, property conditions & facilities
We had excellent stay here from location, service… especially the lay out of lobby and the room, it’s modern, clean and welcoming
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Arrived early, and the room was ready so we could check in immediately. Room was modern and nicely appointed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and accommodating staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bailey continues to be the hotel we go back to - location, ameneties, room and staff. Big thanks to the team member who helped with access to the car park - tip for all - check in first and then park as there is no access to the car park without a room key.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - highly recommended
Stayed 3 nights in Sep 2025