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Cairns City Palms

4.0 star property

Photo gallery for Cairns City Palms

A modern hotel with self-contained apartments, a swimming pool, and a BBQ area.
A hotel room with a large bed, a desk, a chair, and a balcony with a view of palm trees.
Point of interest
An aerial view of a coral reef with clear blue waters and a distant shoreline.
A modern hotel room with a balcony, a kitchenette, and a dining area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
199 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior King Suite

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior King Suite

9.0 out of 10
Wonderful
(67 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin or Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior Twin or Triple Room

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a TV, a dining area, and a kitchen.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Two-Bedroom Apartment

A modern kitchen with white cabinets, a dining table with chairs, and a ceiling fan.

Superior Two-Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Apartment One Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Apartment One Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

About the area

Cairns

At Cairns City Palms you'll be within just a 15-minute stroll of Cairns Performing Arts Centre and Muddy's Playground. Highlights at this motel include an outdoor swimming pool and dryers. .This business-friendly motel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Cairns North motel include Cairns Central Shopping Centre and Cairns Night Markets.
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 6 min walk - 0.6 km
  • Cairns Esplanade Charles Street Parkland - 6 min walk - 0.6 km
  • Cairns Performing Arts Centre - 13 min walk - 1.1 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Cairns Esplanade Lagoon - 4 min drive - 2.5 km

Getting around

  • Cairns Station - 2 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dundee's at Aquarium - ‬16 min walk
  • ‪Dunwoodys - ‬12 min walk
  • ‪Atrium - ‬17 min walk

About this property

Cairns City Palms

There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 1980
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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The price is NZ$208
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cots (infant beds) are available for AUD 5.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

What is the cancellation policy at Cairns City Palms?

Cairns City Palms offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cairns City Palms?

Onsite parking is limited.

Are there any beaches close to Cairns City Palms?

The closest beach to Cairns City Palms is Palm Cove Beach (20.2 km).

Does Cairns City Palms have a pool?

Cairns City Palms has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Cairns City Palms family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Cairns City Palms is a hit with families.

Is there a free airport shuttle available at Cairns City Palms?

No, Cairns City Palms does not offer an airport shuttle service.

What time are check-in & check-out at Cairns City Palms?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Cairns City Palms?

No, pets are not allowed.

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 570 reviews
Rating 8 - Good. 215 out of 570 reviews
Rating 6 - Okay. 55 out of 570 reviews
Rating 4 - Poor. 25 out of 570 reviews
Rating 2 - Terrible. 13 out of 570 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tastefully decorated. We felt relaxed and everything we needed was there, the staff were very kind and most helpful in getting us settled after our long day of travel. Also the pool was lovely! Shower was great and the pillows where the best we’ve ever experienced in a hotel.
Stayed 1 night in May 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff and clean, well appointed rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very basic but had all the essentials.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tambelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ans staff at check-in was very good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Lovely stay. Nice rooms and pool. Good location.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and room was very tidy and clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Clean comfy and good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Good room for the price, great AC
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need. Staff were extremely helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and inviting.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. I stayed here for 3 nights and was happy with the cost and value of the property. There was parking available, good sized rooms and attentive staff. I would stay here again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dale

Clean room and amenities,value for money.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I loved being able to cook and they were extremely generous if I needed anything!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very sparse but had all basics needed in the room. Only main stream tv. Only 15 minutes walk to centre. Very comfy bed
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dr Peter

Liked: Cleanliness, staff & service, amenities
The staff were excellent. So obliging. Looked after our bags before and after. The room was prepared so welcomingx
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Henry

Conveniently located with easy walkable access
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and comfortable
Stayed 1 night in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. I needed assistance with airport transportation and she helped arrange for me.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble for the staff. Stay very good. Very clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay & good value.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service
Good bed clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cyjo Oldham Titima

Liked: Cleanliness, amenities, property conditions & facilities
Conviniently located
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

s

Great staff free muffins good kitchen soaps shampoos
Stayed 1 night in Jan 2026