Pacific Hotel Cairns

4.5 star property
Luxury hotel with 24-hour front desk and outdoor pool

Photo gallery for Pacific Hotel Cairns

Reception
Lobby sitting area
Aerial view
View from room
Executive Luxury Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Room service
The current price is NZ$318
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

Deluxe King Balcony Room

8.4 out of 10
Very good
(40 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Suite

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive King Room

8.8 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Room

8.4 out of 10
Very good
(76 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bushfire Flame Grill, serves Brazilian cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Cairns Central Business District hotel include Cairns Marlin Marina and Cairns Convention Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Convention Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Perrottas - ‬3 min walk
  • ‪Bar 36 - ‬1 min walk
  • ‪Coast Roast Cafe - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with 24-hour front desk and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Uncovered self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Hotel Cairns?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on 22 Sept 2025 start from NZ$318.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Hotel Cairns?

Yep, Pacific Hotel Cairns has an uncovered self car park for AUD 15 per day. Onsite parking is limited.

Are there any beaches close to Pacific Hotel Cairns?

The closest beach to Pacific Hotel Cairns is Yorkeys Knob Beach (12.3 km).

Does Pacific Hotel Cairns have a pool?

Pacific Hotel Cairns has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Pacific Hotel Cairns serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Pacific Hotel Cairns?

No, Pacific Hotel Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Hotel Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Hotel Cairns?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pacific Hotel Cairns?

No, only service animals are allowed.

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1007 reviews
Rating 8 - Good. 334 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location at the southern end of the Esplanade. Lovely views of the coral sea and rainforest. Room was ready early. Buffet breakfast is stock standard but totally fine ($25 for guests). Housekeeping did a great job. Would stay again. Very convenient for the Convention Centre and reef / cruise terminal.
Stayed 3 nights in Sep 2025

4/10 Poor

ROBERT

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A good size room is the only positive. Toilet had issues flushing & the room hadn’t been cleaned properly from previous guests. Very disappointing considering the cost.
Stayed 4 nights in Sep 2025

8/10 Good

Thi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room size comfortable and clean
Stayed 3 nights in Jun 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, bars, dining, 10 minutes to airport. Only negative was work being done on one of the floors above us but the noise was minimal and only during the day, renovations can’t be avoided.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view great ammenities. Could benefit from decent coffee.
Stayed 2 nights in Aug 2025

4/10 Poor

Leah

Stayed 3 nights in Jul 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel front desk staffs were unprofessional
Stayed 1 night in Jul 2025

2/10 Terrible

Beck

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, leaking roof, fresh towels were dirty and staff shortages. Elevator buttons held in with tape and lifts not working. If you wish to sleep don't book this hotel due to street noise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size comfortable room.Close to all I need to do in the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Travelled with partner
The property is in a great location. Very annoyed with drilling work above our room which we were not made aware of when we checked in. So loud that we could hardly speak over it. Management did not seem to care when we complained about it.
Stayed 7 nights in Jun 2025

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Pacific Cairns. This was our first time visiting Cairns, and we loved it. Pacific offered a comfy bed, perfect location close to lots of restaurants and tourist hubs and a great buffet breakfast onsite too. It's a 20 minute walk to Cairns Central shopping centre and the local railway station. Staff were friendly, and helpful. Would definitely recommend it for anyone looking for a venue to stay in Cairns.
Stayed 4 nights in Jun 2025

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of carparking is the only issue with this hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Jess

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible wouldn’t stay again. Loud noises people screaming on Saturday night. The rooms need a freshen up they are extremely ordinary. Good location apart from that wouldn’t stay again
Stayed 3 nights in Jun 2025

6/10 Okay

Jayant

Travelled with family
Liked: Property conditions & facilities
Average
Stayed 6 nights in Jun 2025

6/10 Okay

Melissa

The rooms don’t look like the photos but were comfortable, there is no room service for food but shops within walking distance
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything but heard to neighbours come and go all night.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Disliked: Property conditions & facilities
The room we were given had a musty damp smell to it and we got changed to another room. Advertised to get a bottle of wine at checkin but never recieved.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was a small hiccup at reception at first, this was sorted once I proved the type of room booking I had made. That said I would stay here again
Stayed 3 nights in Jun 2025

8/10 Good

Lesley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our large double room was very comfortable, had as large bed, good bathroom and shower pressure, good wardrobe - iron and board, safe, fridge and tea & coffee making facilities. Wifi could have been better. The outdoor furniture was a bonus.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcial

Travelled with group
Liked: Cleanliness, property conditions & facilities
I loved this place so much. One of the cleanest room I’ve ever been. I wish they would have a gym on site.
Stayed 1 night in Jun 2025

8/10 Good

Belinda

Business traveller
Liked: Amenities, property conditions & facilities
Confortable bed. Cane chairs in the executive room not comfortable to work in. No desk space.
Stayed 3 nights in Jun 2025

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The restaurant on site only has one option for dinner which is all you can eat BBQ. The internet was a bit patchy/ slow.
Stayed 3 nights in Jun 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, but I paid for a queen size room and we got 2 twins. Additionally I did not appreciate that even though we were delayed due to airplane technical issues (missed a whole day), we were not reimbursed for missing our original check in date.
Stayed 2 nights in Jun 2025

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just the parking uncovered and i don't get it parking u pay xtra $15 dollars a night but the parking part of the hotel ...
Stayed 2 nights in Jun 2025