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Pacific Hotel Cairns

4.5 star property
Luxury hotel with 24-hour front desk and outdoor pool

Photo gallery for Pacific Hotel Cairns

Reception
View from room
Executive Luxury Suite
Aerial view
Superior King Balcony Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is NZ$279
includes taxes & fees
16 June - 17 June

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room

Deluxe King Balcony Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite

Executive Luxury Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite

Superior King Balcony Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 51 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room

Superior King Balcony Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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20 June - 21 June
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About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bushfire Flame Grill, serves Brazilian cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Cairns Central Business District hotel include Cairns Marlin Marina and Cairns Convention Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Convention Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬4 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bang & Grind the Esplanade - ‬4 min walk
  • ‪Corea Corea - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with 24-hour front desk and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Italian, Japanese, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Uncovered self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Hotel Cairns?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on 16 Jun 2025 start from NZ$279.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Hotel Cairns?

Yep, Pacific Hotel Cairns has an uncovered self car park for AUD 15 per day. Onsite parking is limited.

Are there any beaches close to Pacific Hotel Cairns?

The closest beach to Pacific Hotel Cairns is Palm Cove Beach (21.7 km).

Does Pacific Hotel Cairns have a pool?

Pacific Hotel Cairns has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Pacific Hotel Cairns serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Pacific Hotel Cairns?

No, Pacific Hotel Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Hotel Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Hotel Cairns?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pacific Hotel Cairns?

No, only service animals are allowed.

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1006 reviews
Rating 8 - Good. 334 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just the parking uncovered and i don't get it parking u pay xtra $15 dollars a night but the parking part of the hotel ...
Stayed 2 nights in Jun 2025

10/10 Excellent

hayden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, great room, great hoise keeping . Only fault is the wifi is completely usless.
Stayed 9 nights in Jun 2025

6/10 Okay

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Bed was comfortable. View from the balcony was ok. Even though towels were clean, they had staining. A microwave in the room would have been great. Overall ok for a short stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything you need. Good security, helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Pre check-in is amazing saves time. Great location close to ferry terminal, casino, lagoon, restaurants and supermarket all literally a block away. I couldn't thing of any place better situated. Glad I booked here.
Stayed 2 nights in May 2025

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bad customer service eg I requested housekeeping to clean the cigarette butts of the balcony ( we are non smokers) and clean the black dust/mould from the bathroom and air con filters. They didnt bother. Ironing board was just the metal with no padding. I had to iron on a towel. The receptionist argued with me on check out about my bookingg made 5 months earlier which they couldn't find. I had to email my confirmation and proof of payment. She then proceded to berate me about this on checkout. Sun beds were so uncomfortable i laid on the ground by the pool Overall dirty with ill mannered staff.
Stayed 3 nights in May 2025

6/10 Okay

Peter

Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 5 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good sized rooms
Stayed 2 nights in Apr 2025

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a King balcony suite, good sized with great outlook. Nightlife in this area is active so be prepared for late light roudiness on the streets below. Didn't like the shower in the bath, fails to get the best of either amenity also lowish water pressure. Fridge was tiny and no microwave, we don't eat out for every meal, for our long stay was inconvenient for us. Pool was OK sized though we always prefer some sort of seperation where possible for private swims rather than the edge being lined with deck chairs facing in. Hotel is reasonably well maintained, staff friendly and couteous, location is excellent.
Stayed 8 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so nice to be staying there. Easy access. Close to everything
Stayed 2 nights in Mar 2025

8/10 Good

Teresa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked the balcony. Bed was ok. There were stains on the toilet and in the bathroom floor corner between the door and shower. The refrig froze our food even after we turned it down. The restaurant was expensive. Operating the shower was challenging as you had to get wet, with cold water, to turn the shower on. And there wasn't a way to contain the water in the shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great service reasonable price
Stayed 2 nights in Mar 2025

10/10 Excellent

Forrest

Stayed 2 nights in Mar 2025

2/10 Terrible

Angela

Requested the early check in (8-11) arrived early as no response provided and sat a waited in the lounge until 2:00! The regular check in time. Expedia showed a much nicer view from the balcony. We got the parking lot.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Misaki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Super convenient to go everywhere. The first night there was a wifi connection issue but overall everything was good. Clean room, friendly staff. It was amazing to see from the balcony so many bats flying in the sky in the evening. We will come back again!
Stayed 1 night in Feb 2025

4/10 Poor

Bev

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Very outdated. Not clean. Even found a pill! In our room on top of a coffee cup!
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for it location because it is a short walk to the main marina where all the great barrier boats leave from! (We booked two tours of the reef). It was also convenient for going to shops, restaurants and grocery store. Very walkable! The lobby gave off a different atmosphere than the hallways of upper floors. Based on the website, we were expecting the rooms to look a little different, the rooms seemed partially renovated. But the staff really made up for any issues we had. David at the reception desk was very attentive! The outdoor pool was very nice and pleasant. I would book this place in a heartbeat especially once renovations are completed!
Stayed 4 nights in Feb 2025

8/10 Good

Irene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival there was no toilet paper and the button on the toilet kept getting stuck down. Room was serviced every day
Stayed 3 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very friendly and accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and in a good location.
Stayed 5 nights in Feb 2025