Cairo Marriott Hotel & Omar Khayyam Casino

5.0 star property
Riverwalk hotel with 14 restaurants and full-service spa

Photo gallery for Cairo Marriott Hotel & Omar Khayyam Casino

View from property
Reception
Minibar, in-room safe, desk, laptop workspace
Executive Room, 2 Double Beds, Balcony, Executive Level | View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
The current price is NZ$289
includes taxes & fees
19 June - 20 June

Explore the area

Map
16 Saray El Gezira, Zamalek, Downtown, Cairo, 11211
  • Cairo Tower
    ‪19 min walk‬
  • Egyptian Museum
    ‪2 min drive‬
  • Tahrir Square
    ‪2 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬

Room options

Executive Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Balcony, Executive Level

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
LED TV
Bathrobes
Deep-soaking bath
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Kitchenette
  • 1105 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Balcony, Executive Level

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
LED TV
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Kitchen
  • 160 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Kitchenette
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Royal Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Kitchen
  • 580 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cairo

A luxury stay in the heart of Cairo awaits you at Cairo Marriott Hotel & Omar Khayyam Casino. Within just a 10-minute stroll, you'll find Nile and Aquarium Grotto Garden. Highlights at this hotel include 14 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at Cairo Marriott Saray Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Omar's Cafe, serves international cuisine and is open for breakfast. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Business amenities include 14 meeting rooms, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a free manager's reception. Buffet breakfast is available daily between 6 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 5-property class Zamalek hotel include Tahrir Square and Egyptian Museum.

What's nearby

  • Cairo Tower - 19 min walk - 1.6 km
  • Egyptian Museum - 2 min drive - 1.9 km
  • Tahrir Square - 2 min drive - 2.3 km
  • Cairo Opera House - 2 min drive - 3.1 km
  • Khan el-Khalili - 4 min drive - 4.2 km

Getting around

  • Imbaba Station - 4 min drive
  • Safaa Hegazy Station - 10 min walk
  • Cairo (CAI-Cairo Intl.) - 38 min drive

Restaurants

  • ‪جنة الفواكه الزمالك - ‬6 min walk
  • ‪مرحبا كافيه - ‬2 min walk
  • ‪عربية الفول اللي ف ٢٦ يوليو - ‬6 min walk
  • ‪قهوة مالهاش اسم - ‬7 min walk
  • ‪قهوة عم خميس - ‬7 min walk

About this property

Cairo Marriott Hotel & Omar Khayyam Casino

Riverwalk hotel with 14 restaurants and full-service spa
Cairo Marriott Hotel & Omar Khayyam Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 14 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A free manager's reception is offered on selected days. WiFi is free in public spaces.

Business amenities include a business centre, 14 meeting rooms, and limo/town car service. A casino, a children's pool, and a sauna are also featured at the luxury Cairo Marriott Hotel & Omar Khayyam Casino. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 1060 guestrooms or units
  • 20 levels
  • 3 buildings
  • 14 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • 3252 sq. m of conference space
  • Built in 1981
  • Casino
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Cairo Marriott Hotel & Omar Khayyam Casino offers 1060 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cairo Marriott Saray Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: USD 20 for adults and USD 14 for children
  • 14 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • JW Steakhouse
  • Omar's Cafe
  • Ristorante Tuscany

Things to do

  • 17 gaming tables
  • 24-hour health club
  • 60 slot machines
  • Casino (5,813 square foot of space)
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 1 step to reach entrance
  • Front entrance ramp
  • Grab bar in bathtub (51 centimetre high)
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 20 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cairo Marriott Hotel & Omar Khayyam Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 14 for children
  • Uncovered self-parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Marriott Hotel & Omar Khayyam Casino
Cairo Marriott Hotel Omar Khayyam Casino
Marriott Hotel & Omar Khayyam
Marriott Omar Khayyam
Cairo Marriott Hotel & Omar Khayyam Cairo
Cairo Marriott Hotel And Omar Khayyam Casino
Marriott Cairo
Marriott Hotel Omar Khayyam Casino
Marriott Omar Khayyam Casino
Cairo Marriott Omar Khayyam Casino
Cairo Marriott Hotel & Omar Khayyam Casino Hotel
Cairo Marriott Hotel & Omar Khayyam Casino Cairo
Cairo Marriott Hotel & Omar Khayyam Casino Hotel Cairo

Frequently asked questions

What is the cancellation policy at Cairo Marriott Hotel & Omar Khayyam Casino?

Cairo Marriott Hotel & Omar Khayyam Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cairo Marriott Hotel & Omar Khayyam Casino?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Cairo Marriott Hotel & Omar Khayyam Casino on 19 Jun 2025 start from NZ$289.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cairo Marriott Hotel & Omar Khayyam Casino?

Yep, Cairo Marriott Hotel & Omar Khayyam Casino has a secured uncovered self car park for USD 15 per day.

Is there a spa on site at Cairo Marriott Hotel & Omar Khayyam Casino?

Yep, Cairo Marriott Saray Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Cairo Marriott Hotel & Omar Khayyam Casino have a pool?

Cairo Marriott Hotel & Omar Khayyam Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Cairo Marriott Hotel & Omar Khayyam Casino?

Cairo Marriott Hotel & Omar Khayyam Casino features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Cairo Marriott Hotel & Omar Khayyam Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Cairo Marriott Hotel & Omar Khayyam Casino.

Are there hot tubs in the rooms at Cairo Marriott Hotel & Omar Khayyam Casino?

No, but there are deep-soaking baths in the guestrooms.

Does Cairo Marriott Hotel & Omar Khayyam Casino serve breakfast?

Yep, buffet breakfast is available daily between 6 AM and 11:30 AM.

Is there a free airport shuttle available at Cairo Marriott Hotel & Omar Khayyam Casino?

No, Cairo Marriott Hotel & Omar Khayyam Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Cairo Marriott Hotel & Omar Khayyam Casino?

Yep, they've got a poolside bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cairo Marriott Hotel & Omar Khayyam Casino?

Check-in begins at 3 PM. Check-out time is 12:30 PM.

Are pets allowed at Cairo Marriott Hotel & Omar Khayyam Casino?

No, pets and service animals are not allowed.

Cairo Marriott Hotel & Omar Khayyam Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Mar 2025

6/10 Okay

Maryann

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

HEBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure is indeed of great historical value, it is a wonderful asset to Marriott, the maintenance process of such a diversly large property is a huge task & it is carried out seamlessly..staff all ..of them..are professional & helpful..they make you feel more like at home rather than a visitor...the beds are so comfortable that you can sleep relaxed the whole night...some rooms may need carpet renovations..there are many ways to do that. I look forwards to staying there again..thank you Omar elkhayam Marriott hotel & staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, property conditions & facilities
The palace was gorgeous
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to come back to after a day in downtown Cairo. Concierge was great at getting us a guide to the pyramids and Sphinx. We learned a lot and had a wonderful day. We walked all over the island and had a lovely dinner. Dinners and desserts on site were delicious. The ample breakfast buffet was more than we could possibly enjoy in one sitting so we were pleased to have three mornings to try everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

SANTHOSH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vast, clean property
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharif

Stayed 1 night in Feb 2025

8/10 Good

Hamad

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort
The public areas are nice, staff are friendly and service is mostly good. The safe in our room did not work. I reported it on the first day and three days later nothing had happened.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lek

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

Worst Marriott experience

I am very disappointed by the level of service which i received comparing to Marriot global standards! I had to make a lot of reminders for cleaning my room( though do not disturb sign is off). The security greet me for no reason, always cause a hassle to & annoyance to guest. check in & out takes ages! Security never allow uber drivers to pick guest near gate ( though many cars are parked near gate long time for no reason). This hotel was total mess & i guess the management lack global experience. Guest journey does matter ! pay attention to your guests if you wish to be in business!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lukasz

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has it all. Gym , Spa, few restaurants with great food, excellent staff and even small casino. It’s not cheap to dine inn the hotel as the prices were close to Londons restaurants but food was almost worth a Michelin star:) Hotel also provides a list of private tours with a tour guide and car and driver included. Overall it’s amazing if you have enough money saved for your stay. We had breakfast included and everything was fresh and lots to choose from every day. Chefs would cook eggs , omelettes and pancakes on the spot. Juce was freshly squeezed and there were like 5 different cakes to try. Room was cleaned daily and bed changed on request. I would highly recommend this hotel as it was not far from main attractions and only 45 min from airport (depending on the Traffic)
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel. Not a thing to complain about.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bazel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Yawar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

abdullah

Travelled with group
Stayed 3 nights in Jan 2025

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly specially Omar & Qamar from the front desk Thank you
Stayed 5 nights in Jan 2025

10/10 Excellent

Rumi

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Staff & service, amenities
One of the best services and the pool is amazing, the area is one of the best after a couple blocks but walking toward the Nile is great, alot of traffic on the road
Stayed 2 nights in Jan 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and very clean. Beds were very comfortable. It was lovely to have a balcony! There were lots of amenities available. Staff was friendly. Check out was slowed down considerably though as they were late in bringing our luggage. Our uber had to park and wait as staff went to find our bags. The cost of the room was very high ( over 200 usd per night) making a stay of more than 2 nights impossible.
Stayed 2 nights in Dec 2024

6/10 Okay

Jay

Travelled with partner
Disliked: Property conditions & facilities
Big hotel on the side of the river nile had a room with the view of the nile river, easy check In. Only issue was our room smelled heavy of cigarette smoke and our air con was also bringing in cigarette smell into our room, which made it difficult to breathe and sleep in as aircon vent right above bed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vickie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly
Stayed 2 nights in Jan 2025