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Holiday Inn Cairo Citystars by IHG

5.0 star property

Photo gallery for Holiday Inn Cairo Citystars by IHG

A pool area with a bar and seating, palm trees, and a sunset sky.
Exterior
Meeting facility
Café
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$236
includes taxes & fees
12 July - 13 July

Explore the area

View map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, City Center Shopping Mall
    ‪14 min walk‬
  • Place, Tivoli Dome
    ‪5 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Smoking

  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Pool View

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a phone, and a TV.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Single Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk, a chair, a phone, and a TV.

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking, Pool View

A hotel room with a green sofa, a glass-top coffee table with a flower vase, a dining area with wooden chairs and a table, and a large window with curtains.

Suite, 1 Bedroom, Smoking, Pool View

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Cairo

At Holiday Inn Cairo Citystars by IHG, you'll be connected to a shopping centre and within steps of Citystars Heliopolis. Highlights at this luxury hotel include 4 restaurants, an outdoor swimming pool and a poolside bar. .The theme restaurant, Indira Restaurant, serves Indian cuisine and is open for lunch and dinner. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 1487 square feet (138 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 5-property class Nasr City hotel include Egyptian Museum and Tahrir Square.

What's nearby

  • Citystars Heliopolis - 1 min walk - 0.0 km
  • City Center Shopping Mall - 14 min walk - 1.2 km
  • Serapium - 5 min drive - 3.5 km
  • Tivoli Dome - 5 min drive - 1.6 km
  • Cairo International Stadium - 9 min drive - 4.6 km

Getting around

  • Alf Maskan Station - 7 min drive
  • Moushir Tantawi Station - 13 min drive
  • Cairo (CAI-Cairo Intl.) - 18 min drive

Restaurants

  • ‪Zööba - ‬4 min walk
  • ‪Caribou Coffee - ‬1 min walk
  • ‪Abou El Sid | أبو السيد - ‬1 min walk
  • ‪Ayadina - ‬3 min walk
  • ‪Gaby's - ‬4 min walk

About this property

Holiday Inn Cairo Citystars by IHG

Holiday Inn Cairo Citystars by IHG offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1487 square feet (138 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Holiday Inn Cairo Citystars by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 1 building
  • 311 guestrooms or units
  • 09 levels
  • 4 dining venues
  • Conference rooms
  • 1487 sq ft of conference space
  • 138 sq. m of conference space
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video game consoles. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Lobby sitting area
Radisson Blu Hotel Cairo Heliopolis
Heliopolis
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
3.8 out of 5, Good, 1,003 reviews
The price is NZ$211
includes taxes & fees
29 June - 30 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,487 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 25 June 2026 to 31 December 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Cairo Citystars by IHG?

Holiday Inn Cairo Citystars by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cairo Citystars by IHG?

As of 28 Jun 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cairo Citystars by IHG on 12 Jul 2026 start from NZ$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cairo Citystars by IHG?

Yep, Holiday Inn Cairo Citystars by IHG has a self car park for USD 10 per night. A self car park is also available, for a fee.

Is there a spa on site at Holiday Inn Cairo Citystars by IHG?

There's no onsite spa, but this property does offer spa services.

Does Holiday Inn Cairo Citystars by IHG have a pool?

Holiday Inn Cairo Citystars by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Holiday Inn Cairo Citystars by IHG?

Holiday Inn Cairo Citystars by IHG features an outdoor pool, a sauna and 4 restaurants. All guestrooms come with Frette Italian sheets and 24-hour room service.

What makes Holiday Inn Cairo Citystars by IHG a romantic place to stay?

Garden-view dining and 24-hour room service, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Cairo Citystars by IHG.

Is Holiday Inn Cairo Citystars by IHG family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Cairo Citystars by IHG is a hit with families.

Does Holiday Inn Cairo Citystars by IHG serve breakfast?

Sure does, continental brekkie is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Holiday Inn Cairo Citystars by IHG?

No, Holiday Inn Cairo Citystars by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cairo Citystars by IHG?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from June 25 2026 until December 31 2027 (completion date subject to change).

What time are check-in & check-out at Holiday Inn Cairo Citystars by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Cairo Citystars by IHG?

No, pets and service animals are not allowed.

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 183 out of 430 reviews
Rating 8 - Good. 142 out of 430 reviews
Rating 6 - Okay. 50 out of 430 reviews
Rating 4 - Poor. 24 out of 430 reviews
Rating 2 - Terrible. 31 out of 430 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Fouad

Was ok , The location was great, but the hotel still old-fashioned
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel as it was right next to the mall
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

fathi

Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Great service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good place
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Walid

Been there few times always the most convenient since its next to the citystarsmall
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tejas

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff support needs to improve
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rimounda

Liked: Cleanliness, amenities, property conditions & facilities
Thank you was amazing stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jinyong

Liked: Cleanliness, staff & service, amenities
Clean room with kind assistance
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and good service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amira

Liked: Cleanliness, amenities, property conditions & facilities
Great location . Great staff & Food
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

SATISH

Liked: Cleanliness, staff & service, room comfort
Hotel is adjoining very big shopping mall. SO many restaurants and shops nearby. Best service.
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Yasser

Disliked: Cleanliness, property conditions & facilities
Although we picked a non smoking room on a non smoking floor the entire floor stank of cigarette (and other) smoke. Room had clearly been smoked in as well and smelled strongly of stale tobacco smoke. Furniture was dated. Cleanliness was adequate. Wouldn't stay here again if you paid me.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MITESH KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION is very nice, Restaurant and reception Staff is very friendly,
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Amira

Liked: Cleanliness, property conditions & facilities
Helpful staff . Nice accommodations & good food . Room service was quick & delicious.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience especially staff in front desk & concierge was very professional & friendly
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & affordable Great food & nice staff
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient and staff is very friendly
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Amira

Liked: Amenities
Helpful staff & services . Hotel located within the mall .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me i have been going to Cairo for many years and i don't know how i skipped this hotel! Perfect location, next door for City Stars mall. Clean, Good service. Will definetly be my 2nd house in Cairo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great and it's right next to the City Stars mall.
Stayed 4 nights in Mar 2023